These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

The guys were on time and quickly diagnosed my issue. They fixed It in no time. Very professional…read moreand fast with a high quality resolution.

Excellent work at a reasonable rate, and was able to start work within 2 weeks of outreach! Charles…read moredid brick pointing service for us, mostly redoing a past shotty job. Came first for a free quote, pointing out what was mishandled and how he would amend. Fully recommend. Thank you!

Called a few masons for a job repointing our pillars. Charlie came out promptly and gave us a fair…read morequote for the pillars and pointed out other spots on our house that needed attention including being able to see through the mortar on the chimney. His team showed up when they said they would, worked professionally, and walked me through everything at least 3 times during the project. I got three quotes for the job. Total Care Restoration was inline with another company. A third company quoted thousands more.

I wouldn't use any other company for my chimney needs. The tech did an excellent job even cleaning…read moreup after the job. Will defiantly use them for the next project.

DO NOT HIRE! The damages they caused to our roof and property are extensive and they refused to…read moretake responsibility. They would not give their insurance information to cover their liability. What's worse is they were rude and disrespectful multiple times throughout our efforts to resolve the mess they made of our property. They let concrete splatter all over our new roof, the sidewalks, and the entryway. When they had an opportunity to clean it up they tried to blame us, the owners, because we needed to withhold payment to resolve their issue. Horrible experience with no accountability whatsoever. The fireplace insert was installed crooked and isn't secure. They didn't even wire the blower fan to work properly. In addition there were 3 boxes that came with the fireplace that were necessary for the installation we set up for them right at the opening and they didn't even open the boxes! Absolutely horrendous experience! Do not hire.

He was prompt to reply to my request even over memorial day weekend. Got me on the schedule within…read moredays. Was professional and courteous. Repaired our issue for a reasonable cost. Thank you!!

From the owner: Years of experience and training at a larger chimney company. CSIA certified professional. I handle…read moreany jo that's fireplace or chimney related. I also perform other home services like roofs and siding. Licensed and insured. Please call me at 724-219-7819. Thank you.

BK is a full service company who goes out of their way to ensure any and allissues are covered. I…read morewas in dire need of a chimney repair or replace. Inspection was quick and efficient. Remove old wood burner and replace with a pellet stove. Selecting the one of my choice i offered to pay for it. They accepted no money and wouldn"t before the job was completed. I thought was this normal for this company so i contacted my neighbors who had hired them. Sure enought it was thier business model. After few short weeks the pellet stove i ordered was in i was promptly called and install was schedualed within 4 days. It happened and took less the a day to set up and install. My new pellet stove is beautyful and operational. This is a family business who was established by Vetran owners who understand need and the pusuit of Excellence and Honor. THANK YOU William , northern Bultler county

The two representatives from BKC arrived on time, wore masks when asked, and were polite,…read moreprofessional, and efficient. They cleaned our chimney quickly for a fair price. I recommend them highly, although I don't really have any basis on which to evaluate the quality of their work. A chimney is, after all, a black hole leading to the sky.

Very professional, thorough, and affordable service for my chimney. In addition to cleaning, they…read moreinspected every aspect of your chimney - and in my case, wood burning furnace and metal pipe too. The quote I was given was the amount I paid. No tricks or misgivings. Totally honest. I highly recommend these guys.

Was timely in setting appointments, worked hard and cleaned up afterwards. Great work on my…read morechimney and damper

John did some work both inside and out for us and did an awesome job. Punctual, easy to talk to,…read morecleans up at the end of every day.! affordable pricing also. would highly recommend.

From the owner: we do chimney repairs stone and brick veneer block foundations additions and garages retaining…read morewalls mailboxes brick pointing concrete repair fire places and patios over 30 years experience family owned and operated insured