Bill B Aaron and his…read morecrew did a wonderful job. After they replaced the chimney cap, Aaron removed the dead birds from the water heater flue and vacuumed out the chimney. One of his guys cemented the hole back up after they removed a large brick that was blocking the whole. Aaron advised getting a carbon monoxide detector which we will soon. The chimney cap looks great and we are very grateful.

Aaron and his crew did a fantastic job with our fireplace and chimney. They were all incredibly…read morefriendly and proficient. He had to deliver some bad news to us about the reality of our chimney and its ability to be used for wood burning, and did so without trying to upsell or mislead us. In a word, they were supercalifragilisticexpialidocious!

On time, thorough, efficient, pleasant. We've used them for a number of years and are very…read moresatisfied.

These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

On 6/26/26 "The Chimney Sweep" blocked my calls and said he would only respond by e-mail. However I…read morenever got any e-mail replies to my question "Who did you order it from", so I could see where my stove is. I asked Jim to just refund my money. I sent him about $2000. If he ordered the stove from the company he claimed he ordered it from "eleganthomeusa" they say it cost $734.00. I would be happy if he just refunded me my deposit - $734 until he gets his credit card refunded, however He will not refund me anything. This is what makes me feel he is trying to scam me. I canceled the order please return my deposit.

DO NOT HIRE! The damages they caused to our roof and property are extensive and they refused to…read moretake responsibility. They would not give their insurance information to cover their liability. What's worse is they were rude and disrespectful multiple times throughout our efforts to resolve the mess they made of our property. They let concrete splatter all over our new roof, the sidewalks, and the entryway. When they had an opportunity to clean it up they tried to blame us, the owners, because we needed to withhold payment to resolve their issue. Horrible experience with no accountability whatsoever. The fireplace insert was installed crooked and isn't secure. They didn't even wire the blower fan to work properly. In addition there were 3 boxes that came with the fireplace that were necessary for the installation we set up for them right at the opening and they didn't even open the boxes! Absolutely horrendous experience! Do not hire.

Excellent work at a reasonable rate, and was able to start work within 2 weeks of outreach! Charles…read moredid brick pointing service for us, mostly redoing a past shotty job. Came first for a free quote, pointing out what was mishandled and how he would amend. Fully recommend. Thank you!

They didn't service my area. No review able to be given. But they did reply promptly.read more

Good service, polite and clean Matt did a great job…read moreexplaining options Jay and Dylan did the work on time and on budget

I haven't used my wood burning fireplace in the 22 years I've lived here, and I'm sure the previous…read moreowner hadn't used it since Gerald Ford was POTUS. After getting shafted by another chimney repair company, I called Chimney Fixers for a chimney consultation. I knew I needed some sort of chimney liner. Caelin came out to explain their service, which was a HeatShield application, to seal cracks and coat the entire flue. Lifetime warranty on the process. Very reasonable price. Quickly scheduled. Efficiently applied. I expect that I'll be burning wood in my fireplace by the week before Christmas, instead of relying on Netflix for fireplace videos! Thank you Chimney Fixers!

If you have a pellet stove this is the company you want to call for service. I called this…read morecompany because it is locally owned and operated. I asked for a inspection of my pellet stove and to do what was necessary to get it ready for the coming cold season Butch Barkley arrived with his team and did a thorough cleaning and checked all of the components. He is trained,certified,and takes pride in his work. The team focused and left everything clean. A fair price and no attempts to sell any ancillary products.

He was prompt to reply to my request even over memorial day weekend. Got me on the schedule within…read moredays. Was professional and courteous. Repaired our issue for a reasonable cost. Thank you!!

Outstanding workmanship from beginning to end. Greg and his team were fast to respond to my call,…read moreanswered all my questions, and gave me time to decide on the start of my chimney project. The repointing of my chimney was completed professionally, excellent attention to every detail and his team's main aim is clear quality. The finished look was fantastic and has given me more confidence in proper maintenance and protection of my chimney. The team was reliable, courteous, and cleaned my property before leaving. I highly recommend their services to anyone who is looking for quality chimney work. Greg and his team take great pride in the work they do.

Had one of the guys come out to redo the crown on my chimney. He did the crown but never installed…read morea cap to cover the opening . Had cement drip down the chimney which he said he would come to clean with acid . He never showed . Said I can cracks in my foundation that needed repaired . I paid for that to be completed . At that time he was asked to place a cap on the chimney . He came back a few weeks later with a piece of sheet metal bent on half. The tent was open in both sides leaving water run into my ceiling . I have since paid an addition fee to have the chimney repaired correctly and now must face the charge of having my living room ceiling repaired. This man scammed an innocent widow on a limited income . Never would recommend this company !

Bryan was honest. I suspected I needed a valve replacement. He told me it just needed to be…read morecleaned. He scheduled me soon after I contacted him. Courteous.

I had 2 fireplaces (one gas and one traditional) that needed significant repair work on an older…read morehouse. Daniel did a great job suggesting repair options to get the fireplaces operable again. I especially appreciate the communication while the work was being done and the flexibility to work within our time constraints. I would not hesitate to work with Daniel again.

No. I would not use them again. They made a real quick buck and NEVER followed up or called…read more Felt I was Overcharged- they requested CASH. Payment of 100.00 on the spot with no prior charges discussed! Rip off .

Bonding product used was applied the thickness of a dime in several areas, half of what spec called…read morefor. The chimney crown was repaired but slanted inward allowing water the penetrate bonding. Bonding started to detach from brick due to thin, 1.3mm, application and water intrusion from poor reconstruction of chimney cap. Industry standard ASTM C887 states properly applied bonding application has a life span of 15-20 yrs. This application failed at 6 years. The rating of 1 star is generous. Should be -2.