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Chimney Cricket

4.3 (34 reviews)
Closed 8:00 am - 4:00 pm

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Response time

1 day

Response rate

100%

Services - Chimney Cricket

Fireplace cleaning

Fire heating system conversion

Fire heating system inspection

8 More Services

Fire heating system installation

Fire heating system repair

Chimney installation

Fireplace installation

Fireplace insert installation

Chimney repair

Fireplace repair

Fireplace insert repair

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Recommended Reviews - Chimney Cricket

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6 months ago

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9 months ago

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3 years ago

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2 years ago

They inspected our chimney, and gave very helpful and informative advice and recommendations.

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1 year ago

Quick response times, got an appointment within a reasonable time frame and friendly, knowledgable people. Recommend!

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2 years ago

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6 years ago

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4 years ago

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3 years ago

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Aaron D.

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3 years ago

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Aaron D.

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7 years ago

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6 years ago

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9 years ago

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7 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

They were prompt, professional and honest. I will use them again and refer them to anyone I know that is looking for chimney services.

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6 years ago

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4 years ago

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10 years ago

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8 years ago

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Aaron D.

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8 years ago

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8 years ago

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Aaron D.

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9 years ago

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Aaron D.

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8 years ago

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13 years ago

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Ask the Community - Chimney Cricket

Review Highlights - Chimney Cricket

Aaron and Ken installed a new damper on my chimney and I am very happy with the work done.

Mentioned in 3 reviews

Read more highlights

You might also consider

FireTec

FireTec

(3 reviews)

These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

The guys were on time and quickly diagnosed my issue. They fixed It in no time. Very professional…read moreand fast with a high quality resolution.

The Fireplace and Patioplace

The Fireplace and Patioplace

(16 reviews)

$$$$

Purchased gas logs about 5 years ago. I contacted the South Hills location and spoke with Greg and…read moreexplained my problem he intern researched my situation and he provided prompt and knowledgeable servic. Greg was engaging and very polite and professional. Thanks Greg

I ordered replacement cushions sets; seats and backs for my outdoor furniture from The Fireplace…read moreStore. I put my furniture cushions out from June till September and they sit with very little use and well taken care of. Unfortunately, I am very displeased with the them. When I first received the one cushion the thread that they used was dry rotted and falling apart. I'm not sure how long the cushions were sitting around before they were sent to the store, or if they were truly custom made for me and the person just used older thread . The other issue is that my buttons keep falling off from the plastic. They replaced the buttons and gave back-up but the string to attach the buttons can only be handled so many times before wearing it out. I should not have to do this! My cushions were very expensive and I was fine with that, because umbrella material is great quality and know to last. The material stills looks great and the shape is still intact (seat cushions) as I am meticulous about taking care of my belongings. However, craftsmanship with the stitching and the ongoing issues with the buttons coming apart are awful. Now my beautiful expensive cushions are trashy looking, and do not hold shape on the back cushion since the buttons can no longer be attached to pull the cushions in. I am very disappointed and the store should have offer a better solution from the beginning and allowed me to choose a different style with a different company. Not happy with how the Mt. Lebanon store handled my order and sold me defective cushions. I hoped for a better outcome and better customer from this store.

Chimney Cricket - fireplace - Updated May 2026

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