When one orders a cake, one doesn't expect, especially when paying for a custom order, for it to…read moreget lost. And, one DEFINITELY, DOES NOT expect to pay for such poor craftsmanship. I, we provided ALL decor visible on this cake sans the "crafted" bottle out of icing they charged me $55 for on a 2-tier 8"/6" top only to be told they couldn't craft it for this 2 tiered cake. So, we scraped last minute the top tier. Does it look as if it couldn't have been on a 2-tier considering the bottle is NOT over 21/2" tall?!?! And, where is the rice krispy?!?! I bit into it to find ICING!!!! (AGAIN - see pictures.)
I was told to have the 2 tiered quote for $185 with bottle (sans tax), the bottle wouldn't work. I would have to have some custom bottle cookie on top. God forbid considering what you visually see I ended up receiving. So, to have my custom bottle like pictures I provided, I'd have to have the 8" solo. Okay...fine. Yet, to write my daughter's name on this pathetic icing fondant covered bottle, I was to pay just shy of original quote. And, TO ADD insult to injury, I WAS blamed for such. Like, REALLY?!?!
Well, if they'd delivered upon what I had to RE-discuss/address because of their ineptness on innumerable conversations, this may have been fine. But, AGAIN, this IS NOT!
So, I scraped the top tier. Question, consumer- do you think an 8" cake, with EXTRA layer, is worth $165 ($180 w/ tip?!?!?!)? How STUPID and regretful I am I tipped, prior to cake receipt. (On a sidebar, the red velvet, our daughter's favorite, was decent. But, not worth the $300 my decorations and this cake cost.) !
"Caveat Emptor!", friends. And, unless you desire hassle upon hassle and to be COMPLETELY stressed out and disappointed beginning 10 days out from whatever reason you're purchasing a custom cake, GO ANYWHERE but here!!! As, fortunately, there are INNUMERABLE bakeries (like White Oaks Cookie Co I found to custom make (18) specialty cookies for our daughters surprise party her friends are putting on for her that are EXCELLENT and 1/2 of the $150 plus tax these bozos we're going to charge me.) My, how I CONTINUE to miss my beloved Dreamcakes! Lesson learned. PRAY I save you from such lesson!!! You've been warned...