I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

From the owner: Sam's Computer Solutions is a trusted and experienced independent computer repair and support…read morebusiness in Cincinnati. We offer a wide range of services, including data recovery, computer networking, and computer support. Our services are available by appointment only, and we offer drop-off and pickup for your convenience.

I am a photographer and had shot a wedding on a brand new card; when I went to transfer the files…read moreto a hard drive the images started to say "unable to show preview" and then the entire card went blank. 2000+ raw images, gone. I was absolutely panicking until I came across Data Recovery Cincinnati and left a frantic message for Curt on a Saturday night. He contacted me on Sunday and let me know he would be able to look at my card on Monday, and I picked up a flash drive with ALL 2000+ photos recovered by Wednesday. HE IS A MIRACLE WORKER! Curt was so calm and efficient on our initial phone call, just talking to him made me breath a bit easier and hopeful that he would be able to work some magic. The crazy quick turnaround time, the responding on a weekend, the incredibly affordable price, the confidence and professionalism= all reasons why I have already given DRC name to all my local photography friends. I hope to never need his services again, but am so thankful to him!

After a critical hard drive failure, I discovered DRC's website which noted that it had recovered…read moredata for major motion pictures, national companies, and personal users. Upon calling, I talked with Curt, who kindly assessed my problem and explained the data recovery process. I went to drop off my drive the same day. The location was somewhat difficult to find. Data Recovery is located inside the Clear Channel Building, the shiny tower just off the Montgomery Road exit on I-71. Their website said Suite 700, but upon arrival, the door placard read the name for HQ Global. In fact, it looked more like a law office than a place that salvages data. I walked through the big, glass doors and asked the receptionist where I could find the business. She said, "That's us! Are you dropping off?" I left my drive with her at the front desk, a post-it note attaching my name and info. I'll admit, I was a little nervous not getting to meet Curt face-to-face. It's always nice to know who is handling your sensitive information. The next day, I receive a call from Curt. He analyzed my drive and discovered the power board had been damaged. It was going to be replaced, then sent to the lab for data recovery. He quoted the process would take 5-7 business days. That was faster than I expected. The cost? $2,000. Ouch. OUCH! Having shopped around for companies, this seemed like the average rate for a damaged drive. Throughout the next week, I received updates from Curt about the status of my drive. It was sent to a lab for repair, but unfortunately, the data was unrecoverable. While I felt well-informed with the status updates from DRC, I didn't get my data back and have to give this place 2-stars.

my lapttop had a virus virus and jim fixed it in 2 hours by remote at good price. I live 25 miles…read morefrom his business and he fixed it by remote great service

Great service. Ive been going to GCC for years, they have repaired all of my computers well and at…read morea reasonable rate. Good diagnostics team. Support your local business!

My experience with Cherry Digital pros was exteremely negative…read more But I admit the foundation of my negative experience ws not reading the fine print of their work order/agreehment & dislosure. also read the Managed services Contract and understand it thouroughly. Without reading the fine print I gave up my ability to contest charges. I was charged significant service charges before I was ever aware of the charges. When I demanded Ron invoice me before making charges to my credit card , I was told that Cherry Digital Services did not do business like that. I was sold and installed on my computer anti-virus software. After it was installed , I complained my computer had been hijacked by a "virus" . I was told by Ron, no one guarantees anything in this business. My advice is be very careful about using Cherry Digital Pros. They may be techically competent but I think there business policies are terrible. Do your due diligence .

Be careful of this con job! Charged an arm and leg for service, set computer to delete the one app…read morethat I needed. Now I can't reinstall it because other things were somehow changed to prevent it from working. They use a program that allows them access to your computer, then go in and make changes without your knowledge.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

Iron Mountain's customer service systems are broken! Getting issues resolved exhausts valuable…read morecustomer resources just to be stuck in an endless cycle of order taking without resolution. It would be much simpler to use a sledge hammer and some matches.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Speedy, courteous, knowledgeable service at a great price. Give Daniel your business and you'll…read moreagree!