The below complaints opposing the services provided by dataretrievaI is groundless. I know about their excellent services since I myself have benefited from them in terms of nominal pricing as well as timely delivery. My WD external hard drive which had my official records and invaluable family photos stopped working. The sad side, I didn't have backups of any of the data in it. I took the drive to a local computer shop who after examining the condition of the trouble advised me to approach DataretrievaI. He also told that the services rendered by Dataretrieval are priced reasonably since I had the fear about what it would cost to recover my data from my media. I gave a call to the company where one of the rep answered courteously and explained me all about the recovery process. Their dealing was very genuine. The rep told that exact price quote cannot be given at that point without diagnosing the drive., but a rough estimate can be given based on whether it is minor or major problem. They told that the price for recovering data starts at $99 if it is a minor problem and goes up according to the severity since it will need the time and effort to restore with respect to the intensity of the issue. I got convinced with their explanation that was very clear with no confusion added to it or any hidden agenda behind it. Then i sent my drive to them for evaluation. They called me back promptly and gave a report that had the details about the cause and cure of the trouble in my drive. I had a budget in my mind, and to my surprise they quoted me just $250 which was far less than what I expected! DataRetrievaI time and again kept me updated on the developments in recovering the data from my hard drive through calls and emails. Never at any stage did they increase the charge from $250 as mentioned in the above complaint. Data retrievaI never slipped away from their commitment of time duration for retrieving data where all my data from my hard drive was successfully recovered and delivered to me promptly. The services of DataretrieveI are 100% dependable. I am a testimony to their professional dealing. Don't be misdirected by such false complaints against a good service provider in this data recovery industry. DataRetrievaI saved my invaluable data and saved Expense as well. I appreciate their expert service!! read more

I work for a mid-sized IT company here in the city that handles high security data operations (backup, migration, server maintenance, account/database information, etc.) for A LOT of businesses in the region...so you can imagine my horror when we had several high level RAID configurations all crash or fail us on in the span of about a day. Did it shut us down entirely? Definitely not, but had we not have contacted Data Retrieval and start service immediately with them, the consequences might have seriously hurt us in the long run. We didn't have the facilities, the resources, or admittedly the specialist expertise, necessary to correctly recover everything, so when we called Data Retrieval, we were pretty sure that they'd quickly realize how tight of a spot we were in. We were immediately assigned a service rep, Mark D., who received our RAIDs and responded in a few hours with a detailed, technical diagnostic and a fixed cost for service at no charge. The price was definitely fair for the work required and with Mark's polite and diligent attention to our case, we knew we were in good hands. Crisis averted. Our RAID data was recovered faster than we had ever possibly expected or than even was predicted and we were back on track as if nothing had gone wrong at all. From the immediate attention to the fast results to the courteous customer service, consider me a satisfied customer. Should this ever happen again, I know just who to call. Now you do too. You won't be disappointed. read more

Data Retrieval.com has a good website. The website is super easy to navigate around. The links are easy to use to get to other pages. I was impressed with how informative all the pages are. In addition to that, they break down the computer speak so you can actually understand what it means. When you first reach the home page, the chat feature pops up. The chat feature is great if you want to talk to someone asap about whatever may be going on with your computer. If you need computer help in a hurry, please check out the emergency services tab. This lays out all the costs associated with the service and what they can help you do to get your data back. Last but not least, I'm very impressed with this company they've done over 500,000 data retrieval cases. That's awesome. read more

I am incredibly thankful, and impressed with both the customer service and speedy recovery of my personal information. My laptop was ruined by my two year old. All of my pictures, personal information including passwords, audio files for work, and loan information for our house were wiped clean. I asked around and was given the information for data retrieval. Not only did they retrieve everything, but the site was easy to use and they were affordable. The chat feature on the site came in handy. Every question I had they were able to answer without having to wait on hold on the phone. Hopefully I will never have touts their services again, but if I need to retrieve lost data...data retrieval will be my first call. read more

very well made website, easy to navigate and answered most of my questions; i needed to speak to a live rep because i was not sure if they could retrieve data from a laptop that wouldnt turn on, they told the could and that they couldn't give me a solid price because they had to do diagnostic work to determine the problem, all offered for free. i was afraid that they couldnt do anything with it after my accident, but they assured be it was not a problem. they offer free shipping and a free diagnostic report before charging you any fees, turnaround time withing 2 to 4 days depending on the problem. they were professional and answered all of my questions read more

I am documentary film maker. I was working on a project which was about to complete and some how my laptop started to trouble. I took it to a local place to get that fixed but some how those guys made it completely not accessible. I was too much panicked by the situation and found these guys online. After talking to the customer service guys I was still confused if they will be able to fix the issue and get the data recovered. But when I got the data shipped to me next week I was very impressed by the service. Although 100% of my stuff was not recovered but most of the things were there saving lot of my effort. Very pleased guys!! read more

these guys are real hands on and took my problem personal as if were they own, great customer service, affordable rate. east accesss to their website.i have been looking for a computer store like this for years and now i finally found it!! i wouldnt trade them for any other computer store. thank you guys. keep up the great work!! read more

My aunt recently had a breakin that resulted in damage too her laptop. She had everything on there including pics of her family. Luckily they were sensitive too then situation and worked double time too help us out. Though the laptop was a lost cause the memory was able too be retrived and at a good price. THANKS read more

I was so scared to send in my damaged drive. Apparently my backup drive didn't like when my computer would hibernate at night, and it crashed. I asked them about 100 times how I was going to be charged, when, what were their measurements for "satisfactory recovery" and they were very helpful. read more

Thanks for your help on getting my files recovered. There were over 88,000 items on the hard drive when the printed circuit board failed. Thanks to you, all the files have now been recovered and transferred to a new hard drive. Your service was very fast, and communications were excellent. read more

How many people have often said, "If only I could find a site that could retrieve the information that I have lost" and voila, here you are. In this day and age we all need your service's "Data Retrieval". Thank you for your amazing site and expert team. Keep up the great work. read more

prompt services and frequent updates are the highlights of your company apart from speedy recovery and low prices. you saved my day Data Retrieval., my appreciations.. read more

Best data retrival place in the city they treated me so kindly and they didnt take long to retrive over 50,000 files for me, thanks so much again! read more