The management at this place is abysmal. My friend tried to buy a car here and was run around for 8 hours, and still could not buy a car, because she isn't from America but has all of her documentation. It's amazing how ignorant some people can be. read more

I had the pleasure of working with Ryan LeBoeuf at Darrell Waltrip Honda and he was fantastic. We didn't end up buying a car from them, but Ryan went above and beyond to answer my questions and find something in our price range and safe for our daughter. He always responded to texts in a timely manner and was very thorough. I've spoken with a lot of people about used cars and Ryan far exceeded anyone else I've spoken with. He answered all of my questions over and over again and also got extra photo's for me. Ryan even told me when a car we wanted to look at didn't pass their inspection criteria. I always appreciate honest information and I recommend Ryan LeBoeuf if you're looking for a reliable and safe used vehicle. They have so many cars to look at and I felt they had a great selection. read more

I will never visit this dealership again for service. I'm new to Nashville and this was my first visit to this dealership for service. My first appointment was at 7 am and they called to tell me it wouldn't be done that day because they were short staffed and recommended I cancel so I did. After a couple days I decided to reschedule, when I checked in the men there were very nice and polite and I felt good about going there. I left my car overnight for my appointment at 7:15 am (This dealership is about 30 minutes from my home and I didn't want to get up that early to drop it off same day). Around 12PM I called to check on my car and was told Jerry would call me with and update. I did NOT get a call, but a text message saying they hadn't even looked at my car. Almost 5 hours and you haven't started an oil change? He said it was fall break and they were backed up. If you're so backed up then why are you still scheduling appointments? Around 5 pm that day I got a text again saying my car was ready. I get to the dealership, check out and BEFORE I LEFT THE PARKING LOT MY CHECK ENGINE LIGHT CAME ON!!!! Not only was the check engine light on but the D on the dash board was flashing, which is something I have never seen before. I immediately took it back in and he said it was a transmission sensor so I left my car there again for another night. No loaner was ever offered either. The next day I get a call but it's not Jerry it's someone else telling me my car was ready. I went to pick it up and got on the freeway to head how and my CAR IS SHAKING!!!!! The steering wheel is shaking like crazy but I was done with them - DONE! I ended up taking it to a great NTB in Brentwood off Mallory lane and not only was my alignment off but the dealership never balanced my tires when they did the tire rotation. So I again, THIRD time in a week paid to get my car fixed. Super thankful NTB fixed it right because I DO NOT TRUST DARRELL WALTRIP HONDA! read more

I dropped my Honda off this morning for a recall and everyone there was SO NICE. They were speedy and didn't take advantage of my time, and also made me feel like my worries were heard. Brandon was the absolute best! It was just supposed to be the recalled part that was replaced, but they also filled my tires and fixed a scratch that was on the side of my car (I think because they were able to just buff it out without any real paint job or anything..but still). All for free. These guys are incredible and I'll continue to drive from the Nashboro area over to Franklin for this! read more

I brought my 2013 CRV in for a warranty repair VTC actuator replacement. It last only about a year and a half cost about $500. I called them back because the part went bad again. They told me it will cost $700 to fix it or they will sell me a new vehicle and take that $700 off my trade in value. A double whammy insult to injury. read more

All I can say is, know the fine print on your warranty and be prepared for them to not be fully trained. Brought my car in to have my tires checked bc my pressure light kept coming on despite filling my own tires with air. First I was told they'd just put air in and reset my sensor. I pushed and said no, I have a leak. Then I overheard the service men question whether I had "filled the tires correctly". I knew from there, because I'm a woman, I was going to have to fight for myself. I informed them that I filled my tires to 32 a week ago, now they are at 25/29. Finally, they discover a nail in my tire. Great! I have road hazard warranty on my tires. I spent well over an hour with them arguing with me that it's not covered, even though I had my warranty in my hand. The service guy, Jordan, kept telling me that's "not what road hazard protection means". Out of frustration, I called my Honda dealership in Texas and they confirmed my tires were in fact covered under my warranty. My dealership in Texas then had to school the service team at Darrell Waltrip on how to understand warranties and how to properly file a claim. During this, Jordan said to me, "I honestly don't care who pays for it." Dear Jordan, you may not care, but I care. I care because I pay $9 a month for the warranty, son. And after smugly telling me to "read the fine print" it turns out, he doesn't even understand what the fine print means. The cherry on top, after having MY dealership in Texas go to bat for me, he had the nerve to tell me that he worked hard to advocate for me and get it worked out. But he made sure to tell me how exhausting and difficult and ridiculous the process was for filing my claim. Darrell Waltrip only honored my warranty because MY dealership educated them and fought for me. I requested they check ALL of my tires for leaks, but I know they didn't simply because they had to air up my front left tire again after they patched the front right one. By that time I was exhausted and done. I won't be back. I feel bad for the trainee who was attempting to help during all of this. He was very professional. This dealership makes Honda look awful. I've never been treated this way at Honda of Spring in Texas. I'm shocked at the discrepancies between the two dealerships. read more

Called dealership about a vehicle listed online and also on car gurus for $40k, but apparently they do not honor their listed price. After expressing interest, I was told the price was now almost $4,000 more! read more

I've never dealt with a service department that is so reactive and who seeks to enjoy wasting people's time. I live 30 minutes away and two months after getting my car, noticed issues with some of the sensors and center panel features. I took it in, they kept it until Monday. They had me pick it up because they didn't have the part. They had me bring it back a day later. Then told me to come back the next day at a certain time to pick it up. I get there and the car isn't ready, and they're going to put me in a rental. But oh wait, the rental company didn't hold the car for my reservation, they gave it to a walk up so now I'm being asked to wait again- while on my lunch break. So instead they send me back home in the loaner and bring my car to me later that day. Fast forward to not even a week later and one of the issues I had just asked them to look at starts happening again. I make an appointment and ask the advisor to call me to explain why it wasn't fixed, no phone call. I make the drive again only for him to walk me through a factory reset that he could have done over the phone, wasting another hour of my time. Repeatedly I had to call him to check about drop off and pickup, he let me make two pointless trips... they just really love wasting customers gas and time. I would go somewhere else, but they sold me on the maintenance package and now I'm forced to see them for my next 8 oil changes. Service is terrible, if you have a choice go somewhere else, anywhere else. read more

Started looking at vans today to decide whether we wanted to replace our Nissan Quest (which isn't made any longer.) Wanted to look at the different models to see which if any we might be interested in. Had really good experiences at the Chrysler & Kia dealerships. Fairly good experience at the Toyota dealership after I got a little rude with the salesperson. At the Honda dealership they wouldn't even get the keys to let us look inside a vehicle unless we gave them a driver's license. If we had checked out their van and determined we had enough interest to want a test drive, we would have been happy to give them a driver's license. Until that point they had no need of that information. So they lost a potential sale. read more

We've been servicing our Honda at this location for about 3 years now and so far so good. Kwame continues to provide excellent service. We typically make our appointments online days or weeks in advance and get in and out in a timely fashion. If they're busy they tell you up front so you can make arrangements. read more

I brought my 2013 Honda Pilot in to have side mirror replaced. I was told it would take 2 hours. Decided to have them change oil as well. It was a beautiful day and needing 9000 more steps for my Fitbit, decide to take walk. 1 1/2 hours later I came back to dealership. My Pilot was sitting in the service bay ready to be picked up. Later i found out DW's rep tried calling me twice to let me know this. They washed it for free and gave me a 10% discount to boot. I was treated by a friendly staff that respected me and were very helpful. I am pleased! read more

I made an online inquiry to test drive one of Waltrip's pre-owned cars. I was solicited via telephone repeatedly to make an appointment and to confirm the appointment. Arrived at the scheduled appointment and the salesman had us walking all over the lot searching for this car only to discover that they didn't even have this car. It was all a bait and switch deal. Called the scheduler to complain about this scam and she would not even return my call. Very bad. Shame on you Waltrip for treating people this way. I will NEVER buy a car from you. read more

I took my 2013 Honda Odyssey to the dealership because it was running badly. The mechanic said that the oil was leaking onto the spark plugs and causing the problem. The repair cost would be quite high. I spoke to the manager who said that my van was not under warranty. I did some checking and found that there was an extended warranty for my Odyssey for the very problem that was happening. The manager completely stone walled and refused to help. Do not buy any Honda vehicles. They refuse to assist. Also Honda main office refuses to help or even acknowledge the problem. read more

I brought my Honda to get my defective airbags replaced. I was met by a lady named Mandy May. She had a big smile on her face and was so nice. The place was CRAZY busy. She was not flustered at all. Her customer service was amazing. She updated me later that day to let me know the progress of my repair and when I went to pick my car up, she had arranged for it to be washed. Mandy is a rock star and you are lucky to have her. This was my first time at your dealership. If the she is any indication of the people you employ, I will be back in the future to purchase a car. Congrats for having such an amazing employee. read more

My son just took his Honda into Waltrip's for an oil change. Somehow, they managed to find a screw in a tire as well, one that just got there extremely recently according to the picture they showed him- didn't show him the tire though. Just happened to be where one could't repair the tire, barely to the sidewall. Then "happened" to see in the codes that he also "Had to have" his transmission flushed. The tire was not flat, nor was it low. But sure enough, with him being a newbie on having cars serviced, and not calling me to check about these things, had them do all of this work. Well over $400!!! for this. A tire that costs $110 at Discount Tire was a whole lot more here at Waltrip's, and then the transmission flush???? For under 30% of their cost King's here in Columbia would have done the job, IF IT REALLY NEEDED IT. They actually look into what something needs and don't sell things just because they can talk you into it. Needless to say, this on the heels of how they treated me when I went there looking for a low cost used car- treating me like I had the plague or something, looking down their nose at me- I'd never, ever return. I always had high opinion of Waltrip as a driver in NASCAR, but if this is how his company treats folks, I cannot recommend them for anything. Not even washing my car. They'd find something wrong at it would cost a fortune. Not going back here. read more

Contacted this Dealership to honor a Service Bulletin issued by Honda Motors. Honda issues one when they agree a fix/repair is needed to alleviate a problem at no expense to the owner. I emailed and received a prompt response from Molly August 28 indicating I would contacted by day's end. Did not contact me. Waited, emailed on Sep 3 asking for followup. Nothing. This Bulletin extends the mileage to 80,000 and or 8 years from original 6 years and or 60,000. The dealership is reimbursed by Honda for their work. My Honda CRV has 43,000 miles. Do your research when considering them. Good luck. read more

The repair shop gave me a list of "critical" repairs and fluids that needed to be attended to. Costs would of been in the $2,000 range. I saved for months and ended up taking to another shop. Those fluids were not only not critical, but in good shape. Total cost was less than $100 at other shop. Darrell Waltrip is not to be trusted. read more

I want to be clear that this review is about the sales department of Darrell Waldrip Honda, not the service department. I am an older woman and decided to lease a new car. On Dec 31, I finalized the lease on a new HRV and drove it home. The next day, I was notified that the wrong money factor had been used, that the error was in my favor, and that I needed to sign new paperwork immediately. When I asked how the error occurred I couldn't get a straight answer but I agreed to meet a representative at a Starbucks to sign the papers. I drove from Bellevue to Brentwood, was rushed through the paperwork and was told that I would receive a copy as soon as the representative returned to the office. Four days later I had not received the papers and I called and asked to speak to the sales manager. I complained about not receiving the paperwork and again I asked how the error occurred and was repeatedly told "accidents happen." He was dismissive of my concern and was in a rush to get me off the phone. I asked to speak to the finance officer and was told he would return my call. He never called. Instead I received a call from the representative who had initially completed the paperwork. He did apologize but couldn't answer any of my questions and couldn't explain why the finance officer didn't feel that my concern was worthy of a call back. Everyone I dealt with in the sales department was either glib or dismissive. I will never purchase or lease a car from this dealership again. read more

After WEEKS of internet searching for a vehicle, I thought I had found "the one". I sent information inquiries about the vehicle and was contacted by the dealer and it was listed at a darrell waltrip here in Tennessee. I was also contacted by e-mail by a "customer care specialist" who was suppose to get some info for me about the vehicle. I never heard back from her. Below is the info found on the website where the SUV was found and where it was supposedly located. Below that is the e-mail I received about the SUV. I was called today and told that the vehicle was not here in the state and was located at the "one dealer" in florida that they don't deal with when it comes to selling and transferring used vehicles because "that dealer doesn't inspect the vehicles for defects." (I have this phone call recorded.) If they don't do things up to "your standards" then why the hell do they have YOUR NAME ON IT?? But yet in the email from my "customer care specialist" it says "Once the vehicle arrives, it is inspected by our Certified Technicians. If our inspection uncovers an issue that cannot be fixed, then you are not obligated to accept the vehicle." Seller info Darrell Waltrip Honda (855) 996-0073 1430 Murfreesboro Rd, Franklin, TN, 37067 Map & Directions View Our Inventory www.darrellwaltriphonda.com Hello John, Thank you for contacting Darrell Waltrip Automotive for your next vehicle. My name is Kay Palmer, I am your Customer Care Specialist who will be assisting you with the initial steps of your vehicle purchase. At this time the 2013 GMC Terrain is available for transfer and priced at ($11,988.00). Please click on the link below to view information on this vehicle!!! I will call the store to find out if has sunroof and liftgate!!! https://www.hendrickcars.com/used/GMC/2013-GMC-Terrain-87e4c1a10a0e0a6b365a395228db0c87.htm To start the transfer process you need to visit our dealership to speak with a Sales Manager. Next, we will get any additional information about the vehicle that you want/need to make a comfortable, confident decision to purchase. At that time you will fill out the preliminary paperwork to purchase the vehicle. The transfer process takes 5-10 business days after your paperwork is completed. Once the vehicle arrives, it is inspected by our Certified Technicians. If our inspection uncovers an issue that cannot be fixed, then you are not obligated to accept the vehicle. Would you be available to come in this afternoon or evening to discuss your options? For your convenience, my contact information is listed below along with our dealership hours. Thank you again for the opportunity to assist you with your next vehicle, we look forward to seeing you soon! 1406 Murfreesboro Rd Franklin 37067!! From Nashville: I65 South to Exit 65 (highway 96/Murfreesboro Rd) Exit to the East. About 1/2 mile on the right side. Kay Palmer 615-599-6250 read more

I am new to the area and my 2015, Forrester was due for its recommended six thousand mile checkup. After checking online reviews for Subaru dealerships in the area, I chose this Subaru dealership to have my car serviced. The staff was helpful in answering my questions. They were friendly, and my car was in and out of the service area quickly. read more

Stay away folks. The sales people will lie to you. They sold me a extended warranty that is only good at Hendricks Auto Group locations. I told them I was going to move to Colorado and he stated that it is good at any Honda dealership. Stay away from Adam Sloan, he's the finance guy. Extremely deceptive!!!! read more

Well this Honda didn't steal anything out of my car so that's a huge plus!!!!! Besides that. Staff was friendly, they got my car in right away for an oil change. The price seemed high to me... but maybe oil changes just cost more in TN than MN?? read more

6/24/16: I started taking my car to Darrell Waltrip Honda because Honda of Murfreesboro's prices went through the roof. It was more out of the way, but with decent prices and a solid reputation, I thought I would be in good hands. So I took my car there today to see about a noise that was coming from the right rear of the car. It was my understanding that they would drive my car, hear the noise, and diagnose the problem. I also mentioned to them that I thought my brakes were starting to go bad so I'd like them to check those too. About 2 hours after dropping my car off, they called to tell me that my brakes needed to be done and the front rotors replaced and that is what was causing my noise. I was immediately taken aback, the noise was not coming from my front brakes / rotors. The lady was very dismissive with me on the phone when I questioned it, so I just decided to go and get my car. When I got there, the lady who had initially helped me was busy, one of the other guys said he would help me, but he couldn't find the paperwork and apparently couldn't look us up in the system. So we waited and waited and waited. Finally someone else offered to help he asked her for our paperwork and she snapped at him saying she was helping someone else. He then offered to look and see if he could get it in the system. She walked over and interrupted him which forced my husband to blurt out "can we just get the keys to the car?". Here's the kicker... My keys were in the ignition, windows completely rolled down, parked unoccupied in front of the dealership for anyone to just take. Anyway while talking with the guy and him telling me basically the same thing the lady told me, it became very apparent that no one had even driven my car to see what was wrong with it. They didn't even take the tires off to look at the brakes. They didn't do anything! And they wanted to charge me $50 for a diagnostic fee! I'm completely appalled by the unprofessional service demonstrated today and the blatant lack of supervision my car received while in their care. Good prices are not always the best prices and I learned a very good lesson today about where I should take my business from now on. UPDATE 7/8/2016: Got my car fixed today thanks to a mechanic friend of mine. Guess what the problem was? My back brakes needed to be replaced. That's it! Got my brakes replaced, noise is gone, and I didn't have to shell out the $800+ that was quoted to me to have my rotors replaced. My rotors we're fine by the way. Oh, and all of this would have been noticed during the free 21 point inspection that comes standard with every oil change, had they actually done the inspection at my previous oil change visit! They really dropped the ball with me, and lost a customer because of it. I'll never bring my car here again. read more

I am always very happy with the professionalism at Darrell Waltrip. Cody kept me updated on my car throughout the process. He made recommendations on a few needed service issues such as my air filter changed and getting my transmission serviced. I made my appointment the same day without any problems. read more

I have purchased three CRV's from Waltrip Honda. The one in question is a 2014 model. In October the car would not start. Brought it in and was told the battery, alternator, etc. was all good. The car continued to not start on other subsequent occasions. Again on 12/31 the car would not start so I brought it in again and was told the battery was bad and it would be $150 to replace it. Either you did a poor diagnosis the first time or ripped me off this last time. Either was I have lost confidence in your service department. read more

This review concerns the service department only. The best place to take your car...if you want it trashed. I took my car into DW for service a few months back, and it was ok. Kinda expensive, ($408), considering I'm a college student. The work was decent, and my problem was solved. But when I opened my door, I was unimpressed. My car was dirty, they didn't even try to clean up after themselves, both inside and out. But what really pissed me off was that my driver's side seat was broken. When I confronted the guy, he claimed zero responsibility and said they would only pay half. It was only until after I threatened legal litigation they agreed to pay to fix it. And they still didn't clean it. (I ended up detailing for 3 hours). They weren't nice, they didn't offer me any discount or deal, and they sure didn't consider that my family had bought 3 vehicles from them in the past. I wouldn't even trust them to install wiper blades, no thanks, I'll do my own service from now on. read more

This is a review of Darrell Waltrip's used car sales process. I recently purchased an eight year old vehicle from them in cash. (Would not recommend doing financing here.) The people here act exactly as you would expect salesmen, assistants, and receptionists at a big used dealership to act. They know that they'll have less intelligent customers whom they can sucker into their well-above-value list prices. They know that they can move vehicles quickly, and they will use that against you during negotiation (i.e. "I got this car in last night and already have had four calls about it this morning"), even if it's untrue. The sales managers will sit in their front room (where you have to stand at the counter to talk to them), and they won't come to the back to negotiate with you once you said you're ready to talk numbers. They'll reject your first offer without making a counter-offer. They'll look at their computer screens while talking to you. They'll assume that they're smarter than you. Don't let them get away with it. You can get a fast, reasonable deal here if you play your cards right. Do the legwork before you show up. Know exactly what you want from their stock (updated regularly online), and call in advance to check that the vehicle is still available and to schedule an appointment. Know what the car is worth with exactly the same specs, and find nearby comps if you can. Have your informed sales number in mind. Lowball them with your first offer, but have your second offer prepared so that you'll have a confident response to the salesman when he says "no," with no further qualification. Stay confident, quick, and definitive through the negotiation, and you will get an ok deal. (Especially women: don't let them take advantage of you. I'm a 23 year old woman who came to the shop alone.) Long story short: Come here if you need a used car within a short timeframe; they do have a huge stock of mechanically sound cars. Be confident in your number as a consumer. And, of course, don't be afraid to walk if you feel that the negotiation isn't going your way. There are hundreds of other dealerships in the area. EDIT: Down to two stars from three because of the same problem someone else had below with license plates (taking weeks to process through their system, mailed them to the wrong address, didn't know where they'd been mailed, etc.). Now I'm afraid that it'll take me months to get my tags, registration, and title. A car dealership shouldn't have this much trouble with license plates, and if I'd known they were going to take this long I would've gone to the RMV myself to get registered. read more

They just can't seem to get it right. They are always super nice but sometimes I think they just drive my car around the building and then charge me for whatever I asked for. There is a Honda Carland in Georgia that I much prefer and there is something not exactly right about this place in Franklin. I stopped by to get my fluids checked and they said everything looked great and two days later I checked my oil and (I don't have a leak) there was hardly any oil. I'll just drive my car to Georgia when I need assistance for now on. I am also "missing" a tube that goes into my coolant reserve to keep my car from overheating and I just hope they aren't messing with my CRV so I am forced to buy a new one from their dealership sooner t read more

I went there for a 50,000 mi maintenance and the first thing I observed (compared to my previous experiences with other Honda dealerships) is that guy said, "okay" and looked at me. I was glad he didn't sell me anything, but was a tad disappointed that I had to ask for services. So I said, "oil change, new tires installation and that'll be that." He quoted 115$ and I was okay with it. However, there was some issues with the front wheel vibrating when braking and I asked for a diagnostic. the dude came back with a "need to sand the rotors" and the cost is 180$. I had no choice and I went with it. Only after I went home did I realize that there was labor involved in removing the tires and labor with sanding the rotors. BUT, the sanding the rotors should not have costed as much because the tires were out anyway for replacement. I found that a rip off of sorts and I think I will reconsider my choice next time I go for service with these guys. the waiting room was okay, with internet access and shitty coffee. Nothing to write home about. The service was well done as I don't have any issues now, but I would go some place else for any other repairs next time. read more

Had to take my first "maintenance" visit here after some young hoodlum egged my precious Honda. They seemed empathetic (if a little too entertained) and took extra care to wash off the evidence of someone's bad parenting. They also replaced the screw that had fallen off my bumper leaving a bit askew, the result of some curb that had leaped out and attacked me (not my fault I swear) all gratis. read more

I was in for a regular oil change. The sales guy helping me said that while they were changing the oil they did an inspection and that my brakes needed to be redone for nearly $700. I told him my brakes were done with new rotors and pads 6-month earlier. He said the inspection shows they have not been done and need to be replaced. I told him to look up my account and he'll see that I bought the parts from their parts desk when I did the job myself. He said, but they are squeaking. I said I have never heard them squeak but that does not mean they need to be replaced. That discussion happened about 30,000 miles ago. By the way, my brakes work great and I don't hear any squeaking. The worst thing about car repair and car sales is when in the face of dishonesty they keep a straight face and make you sound like your an idiot. read more

Always had a good experience taking my CRV here for routine maintenance. I also planned to go back this month since my sun roof is not opening. Sorry to see Darrell went political. A deal breaker me. read more

Worst Honda dealer I have seen in the cities we have lived in. They are shady and not transparent with pricing for car sales and costs for service. Their "service" is poor and when you take your car in, don't be suprised if it has 2 new problems you didn't realize you had - which will cost you an exorbitant amount to fix. Go to any other dealer in Nashville. read more

Kwame Okraku was my Service Advisor. This was my first visit to Darrell Waltrip for service on my 2016 Honda Odyssey and thanks to Kwame it will NOT be my last visit. Kwame was awesome, very nice, professional and explain things in a manner that I could understand. I have his business card and will be scheduling all of my future service work through him. I have also passed his information along to my other family members who also drive Hondas. Thank you Kwame! read more

Fairly quick work. Was charged a service fee on top of my service done. This was not in the initial quote and do not think that is a necessary add on fee. read more

If you want your vehicle fixed right and don't want to be taken advantage of, this is the place to go. They tell you what you need, but more importantly, what you don't need. I really appreciate having a place to go without worrying about getting ripped off. Plus, everyone is really nice and helpful. read more

I purchased a 2015 Honda Accord, my sales associate was Howard Becker and he was amazing. In fact, I wouldn't have made the purchase if it wasn't for him. I had been to 4 different dealerships and finally decided not to purchase at this time. Howard was informative but not pushy, he was friendly and never made me feel pressured, his positive yet assertive attitude made me trust him right away. I will send every friend and family member to him as I had the BEST experience I ever had making a vehicle purchase. I was a little nervous of being taken advantage of as I have before by other dealers, however, this was quite the opposite experience. He put my mind at ease in every way. He was a real gem. Did I mention I got a fantastic deal that no other dealership was able to match? We will ONLY buy cars from him and this dealership from now on! Thanks, Howard Becker and Darrell Waltrip! read more

I signed a lease for a new civic last month. They have been extremely slow in the process of getting me my paperwork. I still have no registration for the car or any paperwork. I call and email and no replies. I finally got hold of them and they gave me a 1800 number to call. read more

I couldn't wait to write this review for Alex Leon my salesperson. The second we got in the car he was telling about the features. He seemed to know every detail about the car, front to back. The way he talked about the car made you fall in love with it. The best part is that i felt he was being honest and wanted the best for me. He didn't try to sell me, he let the car to sell me. I feel like I got the best CRV EX L and price on the planet. Thank you Alex for helping me feel great about my decision. And thank you for taking the time to know your product which made me feel valued! read more

Their service department is the only reason why I keep coming back. Everyone in service is great and takes care of the customer. During one visit I was looking into trading in my car for a new Accord. I work in the car industry and know the business and still sales people always try to rip you off. The sales person I was working with had to get his manager which did not impress me and his manager low balled me for my trade in. I was told that unfortunatley the dealership hears that a lot that people come for the service and not the sales. Otherwise I would have given them a 5 stars. read more