I cannot say enough good things about Josh (the owner) and Jesse! We were stranded on I-84 at a…read morerest area at night, my roadside assistance was not being helpful, and then the highway was closed due to wildfires! To say I was stressed and rather scared is an understatement. Josh had many jobs to get to but he kept in touch with me, reassured me, and arrived to rescue me earlier than anticipated! He then worked with my roadside assistance to tow my car all the way to the dealer in Portland. The next morning his driver Jesse drove us 350 miles, about 6 hours. We chatted and laughed, he pointed out areas of interest and told us the history (we are nerds that way). He was professional but very friendly and personable. If I could give them SIX STARS I absolutely would. Thank you, both!!

Thank you to the crew at Five Star for picking up my vehicle from North Powder on super short…read morenotice. Usually I expect a tow service to take hours to arrive, but these guys had me hooked up and dropped off within an hour. And they made it really easy to pay and get a receipt for submitting to insurance. I can't thank them enough!

Would give these guys 10 stars if it was an option! Grant…read morewent above and beyond in service, personality and helpfulness!! Our '98 Volvo broke down as we were driving through Baker on our way to Boise . We called AAA and they called Superior. He arrived in 10 minutes hooked us up and drove us all the way to the repair shop in Boise and, since he was driving right past it on his return home, he dropped us at our hotel! What a blessing it was! If you need anything to do with towing don't hesitate to call these guys! Dave & Becky, Mulino, OR

Grant just helped me with a dead battery. He was extremely polite and knowledgeable…read more As a senior lady alone, I was happy to some great service and advice from Grant. I wouldn't hesitate to call Superior towing.

Bill put an engine in my Nissan did a great job I would recommend him to everybody . Very…read moreprofessional and thorough and reasonably priced for sure thank you

If I could pick NO stars I would!…read more We hit a deer in the wee hours of the morning, and a patrolman ordered a tow truck before anyone assessed the damage to our truck. After it was apparent that we didn't need a tow, multiple people, including the patrolman called to cancel the tow. They did not answer their phone and so, proceeded to show up. When told that the services were not needed the driver then bullied us into paying him for gas. At first we refused and then he told us that if we didn't pay he would tow us anyway without our permission and that we would then have a bigger problem. We kept refusing and so he threw a fit and pretended that the patrolman could give him permission to tow our truck. The patrolman informed us after we paid (to avoid further problems), that it was in fact illegal for him to bully us into paying and that he would not have been able to tow us without our consent. Is bullying people who are obviously not in a good state of mind a good business practice? Don't think so. They should be ashamed of themselves, and maybe think about answering their phones once in a while.

Solid job great guy. I had a great experience. With them reasonable price. Great service.read more

Highly recommend Precision Auto. I am a regular customer, as is my wife, and their team is honest,…read morepersonable, and highly knowledgeable. They are conscientious about cost and I always leave feeling like repairs I paid for were needed. Never feel pressured. They have an outstanding reputation in our community.

Jesse and team were awesome in helping me when I was in a jam. We slid off of the freeway just…read morenorth of Baker City on our way to Utah. After Superior Towing got us out of the ditch, the car had a loud ticking sound that wasn't there before the accident so he recommended Precision Auto. Although Jesse couldn't get us in right that day, he allowed us to leave our car there and was able to figure out what was wrong with it. They were super nice, professional, and communicated better than any mechanic shop that I've worked with. They had us over a barrel but didn't overcharge us and was very reasonable. I wish they were closer to home because they would be our new go to mechanic! Definitely would recommend them.

I had a truck break down in, I called Genes after calling many mobile mechanics. Gene said he was…read morebusy, but would be able to help in one hour. Three hours later I called wondering the status of the repair, Gene yelled at me that he was tired of talking to me about our truck. Gene then backed out of his commitment to repair our truck leaving us stranded. I understand being busy, however when Gene said he would help my truck I stopped calling other shops. When Gene told me he would not help it was 5:30 pm just after all other shops closed. Super not impressed!

I was in Baker City with a tour group, driving a diesel short school bus that broke down…read more(definitely not a truck) around 8:30am on a Sunday. Gene came out, tried for 25+ minutes to find the issue, wouldn't let me pay him a dime. Ended up being a short inside the bus, had to get the Ford dealership to put it up on Monday. He was prompt, respectful, and very willing to try to fix even a vehicle he's not terribly familiar with.

I had some issues with warranty items, but the general manager and service manager worked hard to…read moremake things right.

On a scale of 1 to 5, I would rate my experience at a 5. I went over to Baker the weekend before I…read morepurchased my 4runner and test drove a few vehicles. I never felt pressured or rushed. After I found the vehicle I wanted and requested the 4runner be brought down from Walla Walla. Andrew was great about keeping in touch all week and letting​ me know what was going on. I will be sure to let my friends know to find him if they are looking to buy a vehicle.

Thank you to the team at Grumpy's for helping get this stranded traveler back on the road! When my…read morealternator died on the freeway, they made room in their schedule and got my Escape running ship-shape! Super cool and nice folks work there, and with their expertise made a really stressful situation less so. Highly recommended.

Grumpy's diagnosed and repaired an electrical/power lock problem on my E350 that the Ford…read moredealership I bought it at could not fix. Grumpy's had my van in and out in one day and the bill was very fair. Professional communication, skilled labor and my new go to for any automotive repair or service needs! Highly recommend Grumpy's.