Bill is an absolute hero. A true stand-up guy. If you have any sort of mechanical problem and are…read moreanywhere near him, he is the guy to call! My road trip began in Chicago Illinois, and meandered for almost 2,500 Miles through some of the most beautiful places in the country. As I was approaching Baker City, Oregon, I found out that my gas was low. As I approached the first gas station that I could find, I noticed my car was making a horrible noise and it just got louder. I turned off the car and filled up the tank. When I started up the engine, the noise was even louder. Upon looking under the hood, I found out that the serpentine belt was askew. I assessed that this was the cause of the noise. I checked at the automotive shop across the street. They had nothing to help me. I jumped to my phone to see where I could get a serpentine belt for my 2003 Volvo XC70 in a small town in SE Oregon. First was NAPA Auto Parts... nope. Then I tried Carquest. The guy I talked to there said that he would have to track down the part, but that he might know a guy who could fix it. He connected me with Bill Steele of East Side Diesel. Bill had been at the Carquest picking up a part for another job. He came over to where I was at, checked out my car. He informed me that not only was the belt bad, but that also another bearing was bad. He found both parts and replaced them within 2 hours from the moment that I first spoke with him. He did an amazing job and only charged $200 for parts and labor. I felt like this was very fair. After all of this, he then left to fix the previously mentioned job. I can not stress how wonderful my experience with Bill and East Side Diesel was. He has 5 star reviews because he is that great.

From the owner: Specializing in: - Truck Service & Repair…read more- Auto Repair & Service ever repair

Very grateful to Fred for help and support with our Itasca Navion RV. We had been driving from…read moreFlorida to Port Townsend, WA and our alternator failed. We called Fred and he suggested we drop in and charge up our battery before continuing on to Kennewick for a scheduled RV service appointment. Fred personally installed a new glass battery and we rigged up a connection from our generator to a trickle charger connected the new battery. We got to our appointment in good time to install a new alternator and the guys in Kennewick out the door by 5:00! Without Fred's help I might still be waiting an alternator until Monday! If you need service while you are on the road and going through Baker City, OR. Give Fred's a call. I know they will do their best to help you.

I don't even know where to start. I found Fred's shop on the very last nerve I had trying to get a…read moregood quote for a repair that cost more than the car. I was at wits end, until..... I had all but given up when the phone rang, it was Fred. He said "if your'e out and about, stop by, lets see what you got". Hesitant as I was because I just spent the whole day getting quotes, back and forth while driving a car that's best described for teenagers (I'm 54). This little car was 2010 Hyundai accent with tint windows and a stick shift. I truly believe I gave myself carpal tunnel driving it the little time I had it! lmao!! Anyhow, at the end of the day, he took that car in on trade with some cash for a more 'sustainable' car for my age. A good, clean, nicer car, a Chevy Malibu. I couldn't be happier. Such an honest guy Fred is. I feel like this cat finally got the mouse! Thank you Fred! I personally will NEVER take my car anywhere else! You are the best!

In July of 2023, my car broke down 35 miles outside Baker City. Was towed into town by Blue…read moreMountain Towing (excellent) and my car dropped off at Mike Bork Auto (also excellent) at the end of the day. I stayed overnight in a hotel and wandered Baker City the next day when Mike was able to take a look at it. Fortunately, the repair was straightforward (for Mike) and was back on the road at the end of the day. While I spent the day hanging out in Baker City, of the six people I mentioned my car issues to, every one of them said Mike Bork is the guy to go to, which was very reassuring.

Highly recommend Precision Auto. I am a regular customer, as is my wife, and their team is honest,…read morepersonable, and highly knowledgeable. They are conscientious about cost and I always leave feeling like repairs I paid for were needed. Never feel pressured. They have an outstanding reputation in our community.

Jesse and team were awesome in helping me when I was in a jam. We slid off of the freeway just…read morenorth of Baker City on our way to Utah. After Superior Towing got us out of the ditch, the car had a loud ticking sound that wasn't there before the accident so he recommended Precision Auto. Although Jesse couldn't get us in right that day, he allowed us to leave our car there and was able to figure out what was wrong with it. They were super nice, professional, and communicated better than any mechanic shop that I've worked with. They had us over a barrel but didn't overcharge us and was very reasonable. I wish they were closer to home because they would be our new go to mechanic! Definitely would recommend them.

They rent Uhauls but aren't open on the weekend to pickup trailers. Their site says they are open,…read morethe regional director of uhaul says they are open but the sign on the door says they're closed on Saturday and Sunday. I'm not sure if the gods of rental trucks and trailers have different days designated as the weekend and if they do I sure wish they'd share this with the rest of western civilization. Uhaul has this deal that if the trailer you rented isn't ready as promised then they'll give you 50 dollars. Well, I contacted Steve Womack and he credited my credit card 50 dollars. Not really the same as 50 bucks in my wallet but at least he got halfway there. My rather long drawn out point is, don't call uhaul on a Saturday morning to pickup the same day to move your father-in-law who just fell and expect this place to be open. You'll only end up cursing out some poor guy trying to make a living at the uhaul call center (probably in Omaha) demanding a refund. Glad his favorite chair fit in my rig.

These guys took in my car when they were busy when I needed to go 2000 miles home. They were fast…read moreand did not replace any parts that were still good even though we both had estimated that other parts would probably need repair. The other shop in town said it would be next week before they could look at the car.

Thank you to the team at Grumpy's for helping get this stranded traveler back on the road! When my…read morealternator died on the freeway, they made room in their schedule and got my Escape running ship-shape! Super cool and nice folks work there, and with their expertise made a really stressful situation less so. Highly recommended.

Grumpy's diagnosed and repaired an electrical/power lock problem on my E350 that the Ford…read moredealership I bought it at could not fix. Grumpy's had my van in and out in one day and the bill was very fair. Professional communication, skilled labor and my new go to for any automotive repair or service needs! Highly recommend Grumpy's.

In a Sprinter van. (Benz) We were offroading near Baker…read moreCity, OR and the check coolant level came on. We topped up the coolant and the light went off. Briefly. This happened every 7-10 miles. We called one shop and they said we'd have to wait two weeks. They recommended that we check with Hills We limped into Hills. Doug helped us out. He found the cut in our coolant line quickly, replaced the hose and added a chafe guard where the hose had gotten cut by an engine component. And he thoroughly evaluated the cooling system before he let us go. I highly recommend this shop. Really nice folks and very reasonable repair costs, especially considering what we would have paid to a Mercedes shop.

First time at Hills Auto repair. They repaired my A/C at an affordable price and with quick…read moreefficient service. Friendly staff. I'll be back to this shop for future repair work!

Boy, I can't say enough incredible things about Baker Garage!! Dale and Stephanie are beyond…read moreincredible. They get me in quickly and I alway trust their advice. The rates are great and I always feel that they are more than fair. I would highly recommend them to everyone!

I'm an older woman who is fighting Cancer. I am on a fixed income but still need a reliable vehicle…read moreto get back-and-forth for my doctor's appointments and treatments. In the month of April of 2026. I went to one of our local dealerships, Baker Garage in Baker City. Oregon. I couldn't afford to purchase a brand new vehicle so I could only purchase what I could afford. It was getting dark. It was toward the end of the day. There was a note across the steering wheel that said unsafe car when I questioned the salesman, he says, oh, when they got this car and they forgot to take that out, they we always have those on vehicles that we purchase. He said it's all good. Don't worry, go ahead and take it for a test drive. I did, and it appeared to drive like it should have when I got back. He was pressuring me to hurry and make the purchase. Because they were going to close. And as I said, I needed a vehicle to get back-and-forth to doctor's appointments and treatment, which I had a schedule appointment the next day. So I went ahead and purchased it gave them the money I had signed up documents and I left The very next day when I got in the vehicle to go to the doctor's appointment. I had discovered a massive amount of dog care all over the vehicle. I mean, it was covered everywhere Follo.\nWed by an odor of something. I went back into the dealership and spoke with the salesman who sold the vehicle to me and asked him if he would talk to the manager or the owner, who also has dealerships, not only in Baker City Oregon, but Has the dealership of the Chevrolet in Walla Walla, Washington and the one in ellingsburg, Washington. I\n Asked him if he would ask the owner. The manager, whoever was in charge, if they would be willing to go at least half with me on having it detailed, I was told at that time, they do their own detailing, and I asked why they didn't have that car detailed and he didn't have an answer, he said that they could give me. A deal on their detailing, and he didn't know how much that would be, but it would be cheaper than if I went anywhere else and he would get back to me. 7 hours later At the very end of the day before closing, the salesman gets back to me to tell me that they are sorry they can't do anything for me. I asked, are you kidding me? You guys can't even meet me in the middle and go half with me. Because you didn't detail the car or do anything to it. He said, no I tried everything. And they just said there was no way they could do it, because I didn't finance the vehicle through them but I paid cash. I\n Called to talk to the owner Justin, I called the dealership in Walla Walla and the one in ellingsburg, to ask if he would kindly go half with me, he never returned my phone call. Please keep in mind that these are dealerships, they certainly could afford to have detailed the car or at least went half with me, I'm on a fixed income and having to pay a detailing shop here in Baker City, which tied the car up for over 2 weeks, because I had to make the appointment because there were other people before me and I certainly didn't want to drive it to my appointments in that condition. So I had inconvenienced people to please give me rides until the car was ready and clean. I haven't drove the car, it was parked all this time finally took it out for the first time here May 4th. And there's a loud noise underneath the engine. Truthfully, I feel that they took advantage of an older woman with health issues, they didn't care. They just wanted my money. My husband passed away. I had nobody to check the vehicle out. And I didn't have any more money to buy a newer car, so I'm posting this to reach out to all of the people who may read this, and before deciding to purchase from the baker garage in Baker City, Oregon or the Chevrolet dealership in Walla Walla Washington, Or Ellingsburg Washington.. I've worked all of my life until I got the cancer and now I'm weak from the waist down and can't do the things I used to do in life and I'm limited. You are a family member of yours.Even your friend doesn't deserve the treatment that I've got.Yes i'm stuck with I headache And I wish I never went to them and bought this vehicle. But it's too late , but it's not too late to warn you and your family or your loved ones not to make the mistake I did.