Very grateful to Fred for help and support with our Itasca Navion RV. We had been driving from…read moreFlorida to Port Townsend, WA and our alternator failed. We called Fred and he suggested we drop in and charge up our battery before continuing on to Kennewick for a scheduled RV service appointment. Fred personally installed a new glass battery and we rigged up a connection from our generator to a trickle charger connected the new battery. We got to our appointment in good time to install a new alternator and the guys in Kennewick out the door by 5:00! Without Fred's help I might still be waiting an alternator until Monday! If you need service while you are on the road and going through Baker City, OR. Give Fred's a call. I know they will do their best to help you.

I don't even know where to start. I found Fred's shop on the very last nerve I had trying to get a…read moregood quote for a repair that cost more than the car. I was at wits end, until..... I had all but given up when the phone rang, it was Fred. He said "if your'e out and about, stop by, lets see what you got". Hesitant as I was because I just spent the whole day getting quotes, back and forth while driving a car that's best described for teenagers (I'm 54). This little car was 2010 Hyundai accent with tint windows and a stick shift. I truly believe I gave myself carpal tunnel driving it the little time I had it! lmao!! Anyhow, at the end of the day, he took that car in on trade with some cash for a more 'sustainable' car for my age. A good, clean, nicer car, a Chevy Malibu. I couldn't be happier. Such an honest guy Fred is. I feel like this cat finally got the mouse! Thank you Fred! I personally will NEVER take my car anywhere else! You are the best!

Highly recommend Precision Auto. I am a regular customer, as is my wife, and their team is honest,…read morepersonable, and highly knowledgeable. They are conscientious about cost and I always leave feeling like repairs I paid for were needed. Never feel pressured. They have an outstanding reputation in our community.

Jesse and team were awesome in helping me when I was in a jam. We slid off of the freeway just…read morenorth of Baker City on our way to Utah. After Superior Towing got us out of the ditch, the car had a loud ticking sound that wasn't there before the accident so he recommended Precision Auto. Although Jesse couldn't get us in right that day, he allowed us to leave our car there and was able to figure out what was wrong with it. They were super nice, professional, and communicated better than any mechanic shop that I've worked with. They had us over a barrel but didn't overcharge us and was very reasonable. I wish they were closer to home because they would be our new go to mechanic! Definitely would recommend them.

Thank you to the team at Grumpy's for helping get this stranded traveler back on the road! When my…read morealternator died on the freeway, they made room in their schedule and got my Escape running ship-shape! Super cool and nice folks work there, and with their expertise made a really stressful situation less so. Highly recommended.

Grumpy's diagnosed and repaired an electrical/power lock problem on my E350 that the Ford…read moredealership I bought it at could not fix. Grumpy's had my van in and out in one day and the bill was very fair. Professional communication, skilled labor and my new go to for any automotive repair or service needs! Highly recommend Grumpy's.

In a Sprinter van. (Benz) We were offroading near Baker…read moreCity, OR and the check coolant level came on. We topped up the coolant and the light went off. Briefly. This happened every 7-10 miles. We called one shop and they said we'd have to wait two weeks. They recommended that we check with Hills We limped into Hills. Doug helped us out. He found the cut in our coolant line quickly, replaced the hose and added a chafe guard where the hose had gotten cut by an engine component. And he thoroughly evaluated the cooling system before he let us go. I highly recommend this shop. Really nice folks and very reasonable repair costs, especially considering what we would have paid to a Mercedes shop.

First time at Hills Auto repair. They repaired my A/C at an affordable price and with quick…read moreefficient service. Friendly staff. I'll be back to this shop for future repair work!

In July of 2023, my car broke down 35 miles outside Baker City. Was towed into town by Blue…read moreMountain Towing (excellent) and my car dropped off at Mike Bork Auto (also excellent) at the end of the day. I stayed overnight in a hotel and wandered Baker City the next day when Mike was able to take a look at it. Fortunately, the repair was straightforward (for Mike) and was back on the road at the end of the day. While I spent the day hanging out in Baker City, of the six people I mentioned my car issues to, every one of them said Mike Bork is the guy to go to, which was very reassuring.

We are moving from Wa to Az and near Baker city Oregon our truck was not running good. Stopped at…read morePaul's Transmission and they were amazing! They fit us right in, gave us with our 2 dogs a car to use while they tried to figure it out which wasn't easy and got us back on the road in a timely matter. Paul and his crew are great talented mechanics and can't say enough good things about them. They went way above and beyond which renewed our faith in humanity. Thanks Paul!!

We (wife, me, two dogs, and cat) were on our way home, north of Seattle, when our starter failed on…read moreI-84, west of Baker City, OR. Via several phone calls, I was eventually referred to Paul's Transmission, in Baker City. Yes, Paul's does more than fix transmissions. They had us in and out of the shop within several hours, Now, I thought it was Paul who serviced our 2004 Ford F-150, on June 7, 2023, but now I am not sure I have the names/personnel correct. My apologies. And I do want the correct folks to be recognized, so I hope the shop will check the date, vehicle, and name to make sure the credit/recognition goes to the right person(s). Consider me a very satisfied customer! Thanks to Paul's! Doug LeClair Anacortes, WA 98221

Driving through the area from AZ where we just picked up a motorhome. Had a low tire pressure…read moreshow up and found Les Schwab and pulled in. A young gentleman came out and asked what our problem was and right away filled up the tires. He had to get a special adapter to get to the inside back tires. When we asked what the charge was, he said "no charge!" So kind and helpful! Did not get his name, but we appreciated his help!

Always always always a pleasure. The family has traded for years and years with this store…read more They've always been fair, professional and well stocked. Stopped in here today on a whim while in my home town to check on new tires for Big Sexy (my truck). Shes on the rack now being outfitted... Too easy. Thanks Rocky, Phil and the rest of your wonderful staff/crew!!! I'll be back soon for the next phase of upgrades...

Bill is an absolute hero. A true stand-up guy. If you have any sort of mechanical problem and are…read moreanywhere near him, he is the guy to call! My road trip began in Chicago Illinois, and meandered for almost 2,500 Miles through some of the most beautiful places in the country. As I was approaching Baker City, Oregon, I found out that my gas was low. As I approached the first gas station that I could find, I noticed my car was making a horrible noise and it just got louder. I turned off the car and filled up the tank. When I started up the engine, the noise was even louder. Upon looking under the hood, I found out that the serpentine belt was askew. I assessed that this was the cause of the noise. I checked at the automotive shop across the street. They had nothing to help me. I jumped to my phone to see where I could get a serpentine belt for my 2003 Volvo XC70 in a small town in SE Oregon. First was NAPA Auto Parts... nope. Then I tried Carquest. The guy I talked to there said that he would have to track down the part, but that he might know a guy who could fix it. He connected me with Bill Steele of East Side Diesel. Bill had been at the Carquest picking up a part for another job. He came over to where I was at, checked out my car. He informed me that not only was the belt bad, but that also another bearing was bad. He found both parts and replaced them within 2 hours from the moment that I first spoke with him. He did an amazing job and only charged $200 for parts and labor. I felt like this was very fair. After all of this, he then left to fix the previously mentioned job. I can not stress how wonderful my experience with Bill and East Side Diesel was. He has 5 star reviews because he is that great.

From the owner: Specializing in: - Truck Service & Repair…read more- Auto Repair & Service ever repair

Jeffrey is the Biggest scam artist in town. He tried to take advantage of a single mother with two…read moreautistic kids when her vehicle broke down. He tried to sell her a 2000 ford truck that broke down on her way to Seattle. When we called him he said repair it! then when we did and sent him the bill he backed out and now refuses to pay. This guy has no city license, no state license to conduct a business. Stay away from this scam artist he should be in jail. We will be filing formal complaints with the city police chief and the Secretary of state.

From the owner: Road side and major emergency repairsread more