At 3:30 on a Friday afternoon, we were 250 miles away from home when we came in from the interstate…read morewith a car that only had first and second gear. Even though it was close to closing, they took the time to check the car and put motor oil and transmission fluid in it. They road-tested the car up to 55 miles an hour. They advised to drive home to our regular mechanic at 55 mph, stopping every hour or two to cool the transmission. The bill was shockingly low. The excellent advice got us home the same night.

Awesome place! We were following our son to school on I-81. His truck started vibrating, we drove…read moreslow to Robinsons! They got us right in, quick diagnosis fixed it and got us back on the road! Highly recommended !

I blew a tire on 81. I got off in Marathon and they were very quick to help me out and send me on…read moremy way. Very friendly and helpful!!

Who charges $1000 for a 20 mile tow, Ron's does. This scummy shop was called by 911 to tow my car…read moreafter a crash on an icy road and when the driver showed up he got my car out of the road and took it around 20 miles back to his shop. I was told the cost would be $200 plus $7 a mile but when I got the bill I was charged $500 for towing and $500 for roadside assistance which they told my insurance was for winching. This place is a scam and everyone who works here should be ashamed.

this is my grandpas place he retired but grandpa Deron is so cool and it was a great businessread more

Great crew, great service! Reasonable prices! I highly recommend them. Down home service.read more

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

While traveling, I was caught in a sudden deluge rainstorm. Visibility was instantly brought to…read morezero. A tree 8 feet up a bank on the roadside fell and struck our car while we were in motion. The windshield and sunroof were shattered, and the roof peeled back like a tin can. Serious injuries resulted. The NYS Police notified Val-U auto to remove the car. Incident occurred Thursday afternoon. By Friday 1200 noon, I called Val-U Auto to pay the fees and remove the car from lot (As Stated I am traveling and not from the area. Vehicle has Liability Insurance only) Dispatcher stated she would call me in an hour with price and vehicle location. 2 hrs later I followed up with another call. Dispatcher stated the owner had not told her the price yet. Keep in mind 5:00pm is closing time, And they are not open on weekends. I called again about an hour later, reminding the dispatcher that I wanted to remove the car today because i am traveling and did not want to incur fees and would not be i. town on Monday Morning when they opened again. Dispatcher hung up on me. I notified Geico who called the dispatcher but also was unable to get a price. This company clearly has an MO of holding your car, license plates, and time ransome. They clearly had no intention of releasing the vehicle until they could squeeze every last storage dollar they could. This company should not be placed in a position of public trust and utilized by the NYS Police. I will need to travel 250 miles back to Owego on Monday. I will be notifying Christoper Friend, Tom O'Mara, Peter Oberacker, in addition to my local NYS Rep., and Tioga county Rotation Tow list coordinator. My next stop after this review is the BBB. As a retired police officer, I can say that we would never allow this type of behavior from the Tow Companies on our list. I will be making the Major at NYSP Troop C aware of the occurrence also. This is very disappointing. Matt Karpel, Val-U Auto Owner, I do not know if you are aware of this occurrence, but I hope you are willing to make this right. To all reading this post. I will advise and update as to Val-U Auto reaponse.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

They were able to get me in and out quickly. Came in cheaper than other brake estimates.read more

The service took a while and the waiting area wasn't the best but the price made up for it.read more

Josh was quick, efficient, polite, and knowledgeable. My car battery went dead this evening and he…read moreknew how to solve the corky nature of my Cadillac. Unlocking while dead battery, figuring out how to unjam the locking mechanism in my trunk, and how to get the antitheft alarm to go off in no time.

Dont use them, they hire terrible employees. Their driver was driving down the wrong side of the…read moreroad and saw me coming and still continued to try and drive into. When we couldn't move the man then got out of his truck to come scream and threaten me thru my window. Then proceded to pull up and almost hit the front of my car and refued to move when I had no where to go. Said I needed to pull over to the wrong side of the road so I can go sound him. They hire men who threaten women with their children in the car. Dont use them.