I really like the doctor and the staff who seem to be taking a lot of care in the exams and seem…read morevery thorough. I went through the preop prep, which was time-consuming for all involved so I feel bad for deciding not to follow through. I chose the Office near me but after the appointment was made, i have been asked to drive 30 miles out of my way to go to their other office because of equipment being down. & basically it was implied thst every future appointment would not be in my location and no indication of this issue being remidied any time soon. & basically said that they would make the appointment but probably continue to call me to move it to the other location, which obviously is more convenient for them, but that wasn't part of the plan in the beginning if I had known that I was going to be coaxed into going 30 miles away (plus for me to get to town is 12 miles) almost 50 miles each way, I wouldn't have chosen this office or this Dr. so I feel kind of confused and that they weren't upfront with my original appointment. Also Anna, who is borderline dismissive and retrieved most of my calls, seemed happy to cancel my next appointment without even offering a suggestion or resolution. I finally got very annoyed & canceled the whole future service. Which I had been excited to have done.

Ok our eyes are Super important and lets face it any surgery on your eye is Super scary. From the…read moremoment I stepped into the office I was greeted by friendly and knowledgeable staff who took my information and then escorted me to the exam room. Victoria and Luke were really enjoyable and great conversations started up with both. I found myself relaxing more and more. Dr Abroms then came in and took me through the cataract surgery and what it would look like, how long it would take and what the results would be. They scanned my eyes which took only minutes. Then I met with Lisa the Executive Director who went over all the packages available. She was very thorough and I picked my package and we headed up to schedule the surgery. A week later I was at the Surgery center in Arroyo Grande. It was a well oiled machine the way they got you ready made you feel comfortable (Zara, Jen and Lisa) and wisked me into the operating room. After (20 minutes) I went home and things were a bit blurry for a day. The next day I couldn't wait to schedule the other eye. I haven't seen this good since I was 12 and no glasses. I had a wonderful experience.

I had an appointment with Dr. Hulburd at Pacific Eye in Paso Robles, CA on January 6, 2026. I was…read moresent to a technician who could not work the testing machine property. As I leaned into the machine my back hurt, a lot. I walked away to find a chair to ease the pain. The technician complained to Dr. Hulburds assistant that I was refusing treatment. I am a registered nurse who worked for many years at UCLA Medical Center and at Jules Stein Eye Institute. I know how patients should be treated and how a medical office should be run. In my opinion this was just another example of Pacific Eye hiring mediocre and outright incompentent staff who not only does not know how to do their jobs properly but who are rude and inconsiderate to the patients and then additionally create needless conflict between the doctors and their patients created by the rudeness and incompetence of their staff who try to shift the blame of their failed effort on the patients.

The Doctors here are great, I have been going for several years to this clinic and received great…read morecare for my eyes. However sometimes I have other problems at this location. Some things that have happened recently over the last year or 2 that are making me consider finding a new place to go. - One appointment for a visual field test late last year I think, and I waited 30-40 minutes, I was told someone forgot to start up the machine and that it takes that long to initialize. Another time, the machine broke and I had to drive to San Luis Obispo for the test. - I have had to reschedule an appointment recently and its difficult. I had to call multiple times and no one picks up the phone, I leave messages and nobody calls back. I used the Klara app and get no response other then a link to schedule a new appointment - which doesn't help with cancelling an existing one. After several calls I finally got someone. - Another appointment about 6 months ago, one of the assistants seem to give me a difficult time about my glasses which I got at another local optical shop previously. They remarked the glasses looked old and didn't seem to believe the prescription was right. My prescription didn't change from the last 2 eye exams and I see 20 / 20 with the glasses so they are fine. I let them scan the glasses to confirm the prescription. But I also recall them asking why I didn't get the glasses at Pacific Eye's optical shop which is really none of their business.

Paul from adv vision reached out to me i contacted them they offered to rectify my situation. I…read moretried to take down my original review but with Yelp it's impossible. once I'm happy with my left eye I will be having adv vision do my right eye. thank you Paul for reaching out and also thank you Melody for your help.

Staff were professional and thorough. Got sick so didn't proceed with surgery with them. They just…read morerefunded my deposit which was appreciated.

Scheduling a nightmare. Emails, calls, emails, calls. Finally set up for my son, took him out of…read moreschool. They said "his appt was yesterday," wherein I replied "no, look at this email, I wasn't available yesterday," and receptionist took no responsibility. It was definitely Wed not Tues. She wouldn't look at my emails. She said "oh, she shouldn't have done that"/scheduled you? My son didn't feel heard at the appt with the Dr. He had a concussion and was sent for that, not a normal eye exam. I was but off by him too in our conversations. Disregarded. Now he is getting glasses, don't think that is the correct route? My appt was suppossed to be immediately after his (for his 9am we arrived at 850 and he was seen at 920/ a student missing school). The first thing I asked was if the dr was on time. Then for my appt, it was supposed to be back to back, mine was at 10, we were there still, and at 10, she stated there were THREE people ahead of me, so an hour wait. Didn't mention they stated they "squeezed Max in today," so therefore the wait, because of their schedule mishap. Felt disrespected and won't go back. We just left, I had to get my kid back in school. Going elsewhere.

I went to get my first pair of glasses here and once I got home I looked in the mirror and burst…read moreinto tears bc I knew I'd never wear them so I called within 5 minutes of pickup to exchange frames and they said no. So 600 down the drain and they wouldn't work with me at all. So I can't get another pair for two years. I have severe migraines and won't be able to get glasses I am confident in for two years. Seems pretty out of touch for a business whose role is to help people with their vision. I won't be going back.

I have never been so impressed with a doctor as I was with Dr. Shapiro. It was a very long…read moreappointment (3 hours) but I feel like I know a lot about laser eye surgery. You are given a very detailed exam and he spends the time to explain all the options, including wearing a set of contacts around the office and outside so you get a feel for the differences. Randy, the technician, administered the exams and was very friendly and professional. I am considering changing doctors and having my regular exams here because Randy really knew his stuff. The follow up by the office staff in Venture was wonderful. Sandy called me twice to set up the prescriptions, which was very surprising. I don't know if I can afford to do the procedure this year but it is definitely something I plan on doing in the near future and when I am ready, there is no doubt I will have Dr. Shapiro as my doctor!!!

10 stars!! 15 on a scale of 5!! Dr. Shapiro is the greatest. I recommend him without reservation…read moreand with the greatest confidence in him as a laser eye surgeon, which is all he does -- not cataracts, just 100 percent laser eye surgery. In short, I was looking for a doc who was a technical expert; was going to be my eye doctor from beginning to end -- from the initial intake or "sell" appointment, to surgery and through the follow-up; and who would be accessible and accountable to me -- if I had a concern in the middle of the night, I wanted to be able to reach him or her. What I didn't realize is that I also wanted someone who had the latest laser -- what was then the third iteration of laser - and who was a very patient person. I got all of that as well as a really nice and personable human, and someone who treats his staff well enough that the "newcomer" has been there for 15+ years. The system that Dr. Shapiro has maps the inside of the eyeball. This iteration of laser locks onto the landmarks in the eye mapping; if the human or technology were to move or have any kind of surge, the laser would know that and immediately stop, eliminating all kinds of human error. I called his office one time to ask a question. He was in the office and overheard his assistant talking to me. More proactive than any doctor I've ever had, Dr. Shapiro got on the phone, asked me what was going on, and gave me detailed information. I was soooo impressed that not only could I get a hold of him if I'd tried calling him, but I actually got him when I hadn't even tried. That is HUGE to me. Where he totally amazed me was in his patience with me on the day of surgery. There is a choice between what I guess I would call the "prescription" of the surgery, or how you want him to "tune" your eyes. The choice is between seeing extremely well at one distance, like close-up for surgery; or to have blended vision, such as mid- and longer-distance, so you can see someone's face across a table and also see street signs on the freeway. To do the blended vision, the doc literally "sets" one eye at one distance and the other eye at the other distance and the patient's brain melds the two distances together. On my first visit to his office, his team gave me contacts that represented blended vision. All things being equal, I would have picked that option, but some people's brains don't integrate the two distances well. I have a history of motion sickness, and I didn't think I'd tolerate blended vision, so I picked the single distance vision. But on the day of my surgery, he told me that he thought I would tolerate the blended vision. He set me up with contacts again and told me to take my time, go outside, and see what I thought. Literally, he had his surgical team wait for me for at least a half hour while I walked around. I changed my mind and decided to try the blended vision. It worked, and two years post surgery, I haven't had a single issue with decision or with motion sickness, and am so glad I have the blended vision. I am extremely grateful to him for his excellence and his patience! The only downside is slight: When I did my original search for a laser eye doc, I looked for someone near San Luis Obispo. Dr. Shapiro's laser office is in Ventura, and he has satellite offices to do the initial meeting, and pre- and post-op appointments in several cities: Santa Barbara, SLO, etc. I did all of the pre- and post-op appointments in the SLO office, but I had to go to Ventura for the surgery. Not a huge deal, since I'd have taken the day for the surgery, but it wasn't originally what I was hoping for. Overall, I am very happy with my eyesight and Dr. Shapiro. My husband has decided it might be time for this surgery, too. If he decides to do it, we'll be going back to Dr. Shapiro.

Dr. Horne is who I see for my annual exams. He is always thorough, and I never leave the exam room…read morefeeling like my questions were not thoroughly addressed. My glasses prescription worked perfectly first try, and everyone that I interacted with during my appointment was helpful, friendly and professional.

To actually be seen, was a daunting effort. It was like calling a ghost call center and getting no…read morewhere. My insurance had to help contact Pacific Eye and had trouble as well. The day of my appointment went okay. The office was packed with patients waiting to be seen, however it seemed to go fairly quick. The Tech Nathile, who performed the Glaucoma test and eye vision test was awesome! I really liked her. As for Dr. Horne, he wasn't very personable or to invested in what was going on with my eyes. In fact he never took images of my eyes. I went to get a second opinion at Costco of all places and they found an injury to my right eye, which had scarred over. They took the picture imaging of my eye, which was how we found that out. The Dr was awesome and wants me to follow up yearly to check that injury incase there are any changes. I definitely wouldn't see Joe Horne again and am glad I listened to my gut.

Should have checked Yelp. Being new to the area, a diabetic and having a lot of eye irritation it…read morewas time to find an Eye Doctor. I try to balance a negative with a positive, but all l can say is the support staff in this office are good at their jobs. Find another office for the eye exam!

From the owner: Experience Matters…read moreAs a world-renowned vision specialist, Dr. Limberg became the first fellowship-trained laser vision correction specialist in the country and performed Central California's first laser vision correction procedures. He was on the team which performed the world's first laser vision correction in 1988 during his 1986-1988 fellowship with Dr. Margaret McDonald at LSU Eye Center in New Orleans.

Absolutely horrible experience with these guys! Five phone calls and five weeks later and still no…read moreglasses and no help. Office staff is pathetic and completely untrained in customer service. They perceive mistakes they make with customers as adversarial. They are argumentative and unhelpful. Very frustrating. I left several messages with the optometrist and they never called me back to let me know of any problems. Zero follow up including the office manager who said this should not have happened and would call me back that day. Never did. I am kicking myself for using these people. What a frustrating experience! Never again!

Dr. Rosenblum is a 5 star ophthalmologist BUT his staff is very incompetent…read more It is impossible to get an emergency appointment even though you are a long standing patient. I had to schedule an emergency appointment with Vantage Eye Care and was seen the same day. Needless to say, I will no longer be a patient of Dr. Rosenblum.

I had bilateral cataract surgery here in April. The experience in the office was professional and…read moreefficient. Dr. Goodman listened to what I had to say, and went out of his way to satisfy my questions and special requests. The surgery center and follow up were fantastic. Dr. Goodman makes his patients feel comfortable. He is very competent and confident in his field of expertise. I 100% recommend Dr. Goodman and his staff if you require eye surgery.

I have had my catract removed and procedure went very smooth. I love it that I got all the eye…read moredrops before and after so recovery was very easy. Dr Goodman is very nice and he also explains everything that he will be doing durning the surgery . He also goes in great detail what restrictions you may have after surgery . Surgery for removal lasts about an 1 or so but mainly depends on the case everyone has different eyes. I love how friendly all the staff is and how helpfully they are. It is an outpatient procedure for surgery staff ent above and beyond walking me to my car and making sure I was okay afterwords.

I had been going to Dr. Swanson for many years and she was excellent. I decided to give Costco a…read moretry to save a few bucks. Eye exam at Costco was no where near as thorough as with Dr. Swanson. Dr. Swanson gave me clear explanation of all facets of my exam, including recommendations of eyewear and products. My eyes are a little more complicated, astigmatism, getting a little older etc. It was great to see Sandy who helped me select new frames and measure me carefully to ensure my bifocals would align properly. Nice frames I'm very excited. Holly was wonderful processing my payment and setting time expectations for coming in to pick up my glasses. The value of my visit over my Costco experience was insurmountable. Thank you so much Dr. Swanson and staff for having me back!

This optometrist sold me contacts that were 3 years past their expiration date and when I…read morequestioned it she said it was fine to wear them as if the expiration date meant nothing. Would not recommend them.