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Dandelion Chocolate

4.6 (405 reviews)
Open • 9:00 am - 7:00 pm

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Hot chocolate European-style
Anastasia R.

If you're looking for European-style hot chocolate, this is the place. It's real melted chocolate, not cocoa -- thick, rich, and so delicious. This is the only place in San Francisco where you can try hot chocolate like this.

Kennycia D.

Kid friendly but not kid tasting. Service wasn't great. I enjoyed the house hot chocolate. Won't visit again.

Emmeline W.

Must-do in SF! As an early Father's Day gift, I booked a Build-Your-Own-Bar workshop for my family and bf-- they've always wanted to visit the factory ^_^ Fun and educational activity for all ages~~~ We arrived early and enjoyed a few drinks from their cafe before a member of staff checked us in. Our tour guide (forgot his name...!) was so welcoming as he greeted each of us and walked us through the factory. We started with a quick overview of Dandelion Chocolate's history and a handful of samples :3 The actual workshop was just around the corner, hosted in an airy kitchen space. We were given a rundown of the chocolate-making process and the locally-sourced toppings before being invited to create our own bars, by pouring warm chocolate into the molds and quickly adding our choice flavors before they hardened. YUMMMM I may have had more than a few samples as we decorated :3 All throughout, the smell of rich chocolate enveloped us like a warm hug... Once our bars were in the fridge, our tour guide took us to an adjacent meeting room where we tasted hot cocoa and learned about cocoa bean harvesting. Zipped through Q&A about the factory-- passed by so fast! We were back in the room to crack open our finished bars. All except my dad's came out intact (broke into 3 pieces!), but our guide apologized profusely and gifted us a complimentary bar as a token of apology...! My dad was of the mindset that broken or whole, it all tastes the same (lolol) but it was a kind gesture nonetheless :') We stuck around to taste some of Bloom cafe's ice cream offerings, which were phenomenal! Truly a great spot to appreciate fine chocolates. We can't wait to come back for another event!!

Nibby Horchata!
Maria W.

Fantastic vibes at this spot. High ceilings, black and gold aesthetic, clean fresh feel, the smell of chocolate lingering in the air... I got the Nibby Horchata (dairy-free), which is made of almonds, hazelnuts, cinnamon, cocoa nibs, and rice, it came out within a minute, and I sat down to do some work. It was a tasty drink, at a good price point (for SF especially), though I do think some oat or cow's milk would have added some more robust creaminess. I think I'd try the iced chocolate chai next time! My friends loved their cacao smoothie and frozen mocha. The wifi is fast and reliable, the music plays softly in the background without being overwhelming (and the rest of the volume level is just low-level chatter, not too loud and not too quiet), and there's plenty of natural light. It's a wonderful spot!

Magda G.

​After hours of dancing at the Carnival, my girlfriend and I needed a break before heading home. Since she had never been to Dandelion Chocolate, I knew it would be the perfect spot to unwind. ​I ordered an decaffeinated Americano, which was made to perfection. She hot chocolate that was topped with a marshmallow and was absolutely gushing over it the entire time. Beyond the drinks, the inside of this location is stunning. It's so chic and beautiful, from the gorgeous plants and large windows to the gold trim and chandelier. It is easily my absolute favorite location. It was the perfect way to wrap up an amazing day. Staff was so sweet and very friendly even at the end of their work day. CC accepted. Restroom available Oat milk available

Zoe G.

Came in to try their summer ice cream and really enjoyed the ice cream sandwich. Every part of it was made from scratch and the ice cream was rich and creamy. The sundae has dark chocolate ice cream inside the meringue was fruity and had a nice tart contrast to the rich ice cream. Very creative takes on some frozen classics.

Rachel S.

My last SF review! On my last day of the trip I stopped by Dandelion Chocolate for a chocolate factory tour. I booked about a week in advance which I would definitely advise - these tours fill up! I was the only non-local attendee so it seems like Dandelion is best known within the city. The tour was great - our tour guide was very knowledgeable about the chocolate making process and made the experience fun! We learned about cacao beans and even got to taste the cacao fruit - which was interesting. We then went through the whole process from bean to bar and walked through the factory which was a really neat experience. There were lots of samples along the way which I enjoyed. One of the chocolate makers gave us a sneak peak of an upcoming chocolate bar! The area is spacious and there was a lot of standing - so something to be mindful of if you sign up for a tour. We ended the tour in the front room where we were treated to a free hot chocolate to end our experience. The front room also had a section of samples of their current chocolate offerings. I was happy to try them all before selecting my to-go chocolate for the ride home. I opted for the Mexican hot chocolate and it was spicy and delicious. On my way out, I saw a group arrive for a chocolate-making class so it seems like they have a bunch of different class options! I would certainly come back here for a class or to show the tour to friends and family.

Hojicha hot chocolate -seasonal drink, comes with a fresh baked biscuit
Joyce S.

Writing a review for Dandelion Chocolates because I loved my experience at this location! We came for a factory tour, about an hour long. It was fascinating and educational to learn about the craft of chocolates from fruit to beans to the chocolate bar, and to get to chocolate taste along the way. Their work is inspiring-adding minimal ingredients to their chocolate bars so that the flavors of the cacao beans shine naturally from where they originate. After the tour, we tried the hojicha hot chocolate, the celebration cake, and the matcha cookie. For the hojicha hot chocolate, the tea flavor was subtle, but good chocolate. The celebration cake was what we expected-glad it wasn't overly sweet so that cocoa is more pronounced, but it also wasn't too rich; I felt the chocolate here in some sense lacked depth. The matcha cookie was my favorite-a cake texture matcha exterior encasing a denser brownie-like chocolate core - a delicious combo! Last thoughts to prep for the experience if you tour- 1.) Eat before you go on the tour-sampling chocolate means you do get caffeinated, and you'll likely purchase more chocolate (more caffeine!) after :) 2.) Included with the tour is a complimentary chocolate drink of choice at the end, in case you were pondering whether to buy the hot chocolate or not ;) 3.) Dandelion Chocolate products are pricey but quality. Paying the price feels like it's appreciation of their art. If you love chocolate, it's a wonderful place to visit at least once!

Chocolate factory tour
Sherry F.

We purchased a factory tour ($20 each person in July 2026) with a reasonably sized group and it was a super cool experience for about an hour-ish. Our tour guide was knowledgeable and was able to answer questions that came her way. We did a nice walk around of the factory and got to taste some of the single origin chocolates, as well as different life cycles of the cacao bean before it becomes chocolate. It was great to learn the history of the company, how chocolatiers make their chocolates, and the trial and error process of refining their process. Highly recommend a tour, and you even get a complimentary beverage of your choice (to use then or later).

Inside
Brian B.

One of the best chocolate places in the Bay Area. So many delicious top tier varieties of chocolate. Great quality and a little pricey, but worth it. I love the thick European hot chocolate! Try it. There is an entirely pleasant Bloom Room with comfy seats and homemade marshmallows. The service is knowledgeable and friendly. They sell quality chocolate products and know it. Try booking room on the tour if you want to dive more into chocolate lore.

House made marshmallows my favorite
Lizzie S.

This location is wonderful! I would love to do the factory tour one day, but for now, I am content to sit in their wondrous indoor dining area. How do I describe it? It's glass-walled, large windows, cool lighting, and plush seating. It's great for meetings! I love the Frozen chocolate, their house made marshmallows, hot chocolate, mocha, and more. They also host some cool 1-day fairs, showcasing local artisans and other chocolatiers! Service is always great. I love coming here for gifts.

Chloe S.

Greta spot for chocolate lovers! I would pass on the chocolate drinks and opt for water and pair it with their yummy pastries. The chocolate orange pastry was especially delicious. It wasn't overly rich and the slight citrus flavor provides a refreshing bite. There's comfortable seating and even WiFi, lots of people were on their laptops working!

Koko M.

Dandelion chocolate factory in San Francisco is an absolute paradise for any dessert lover! This vibrant, bean to bar wonderland features a gorgeous industrial chic cafe, an enticing chocolate tasting wall, and the richest, most decadent European hot chocolate in the entire Bay Area.Stepping through the doors of this Mission District gem is an experience all on its own. The entire space smells absolutely divine, wrapping you in a warm, comforting hug of pure cacao. The staff is incredibly friendly, knowledgeable, and passionate about the ethical, single origin practices that go into every single bar.

an old way of grinding roasted cacao beans into paste using flat grinding stones, called metates

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Reviews are largely positive. People highlight the rich chocolate and desserts, friendly and knowledgeable staff, and a modern and welcoming ambience. The popular tours and classes are also well-liked.

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Ask the Community - Dandelion Chocolate

For the tour is there a charge for children under 5?

We welcome guests of all ages on our factory tours, and there is no age limit. We’re happy to offer one complimentary child ticket (for ages 5 and under) with each accompanying paid adult ticket. Kids aged 6+ may join with a regular ticket.… 

I think I'm way behind... Is the restaurant still open?

yes

Are they still doing factory tours?

Yes! You can book tours on their website.

Can I get a box of pastries to go or is it sit-down/tour based experiences only?

There are some pastries available. They do have lots of packaged chocolates and sampler packs, as well as cocoa for sale. They have a beautiful assortment of pastries and an area to sit and eat them. If you're looking for a large number of pastries,… 

Are there non dairy milk options for lattes or hot chocolate?

Hi Juls! Amie from Dandelion here. Yes, you can get most of our drinks dairy free, including our hot chocolates, European drinking chocolate, and our mochas. We use almond milk as our non-dairy option, and our cacao pulp smoothie is naturally dairy… 

Are there gluten free options for the afternoon tea?

Hello Tayla! Thanks for inquiring about our afternoon tea options. At this time, we're able to accomodate allergies to nuts and soy, but unable to provide a gluten free, dairy free, or vegan experience for our afternoon service but we hear the… 

Trying to get a ressie for the family tour but it looks sold out for months....when do you open up the future reservations?

I suggest contacting them by phone or email. They are very helpful. I saw part of the factory and it looks amazing. Keep trying!

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Dandelion Chocolate - Iced Chocolate Chai and Chocolate Milk

Dandelion Chocolate

4.4(1.9k reviews)
0.6 mi•Mission
•$$

Absolutely the best...for dark chocolate lovers, this is the epicenter! Eating or drinking…read more The service is generally cordial. The Valencia Café ambiance is relaxed in the morning like now. With the dark brown décor and brick, the interior reflects the neighborhood's industrial past. The assortment of snacks, desserts and pastries in the café is wonderful- everything is delicious. They are all in-house creations from the nearby 16th Street Manufactory's baking staff. I've found Dandelion dark chocolate with its global origin of chocolates to be superior to the French or Italian chocolate brands I've come across in a Europe. As a chocoholic, I feel blessed to have Dandelion in San Francisco. Love it.

On a recent visit, a close friend introduced me to Dandelion Chocolate for the special reasons this…read moreplace holds for them. It ended up being one of my favorite stops in the city, and I really look forward to coming back soon. It's an easy one to get to on a walk in the area. It feels like a cafe or coffee roaster, so modern and clean, but with a clear love of everything chocolate. I'm told on the weekends it gets super busy thanks to their menu of chocolate infused everything including coffees and teas. On the left to the inside is their full range of bars, which includes a placard with the location of the cacao and tasting notes. There are also free samples of everything, and the servers can help you with questions. They even have little tasting sheets for notes if you want to get serious and remember for future visits. They have a few tables and bar seating at the front, with more bar seating along the back right leading to the clean restrooms. Here you'll also find educational displays about chocolate and viewing windows to the roasting and processing rooms. Even though it was afternoon, it was so much fun to order things with caffeine just for the sheer joy of it. We had the chocolate milk, I had a chocolate infused black tea, we shared a special new bar, and were given their signature tiny cookies. Prices are reasonable for the quality, both the drinks and the bar. The staff were so friendly and welcoming, they clearly love the place as much as we do.

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Dandelion Chocolate - Baked Ghana

Baked Ghana

Dandelion Chocolate - European drinking chocolate

European drinking chocolate

Dandelion Chocolate - House Hot Chocolate

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House Hot Chocolate

XOX Truffles - Truffles 1/4 lb. Take-Out

XOX Truffles

4.7(732 reviews)
2.5 mi•Russian Hill, North Beach/Telegraph Hill
•$$

Very delicious truffles (lots a of variety), as well as a variety of hot chocolates you can get as…read morewell. Not a lot of space inside but there's some seating outside.

I came in about an hour before closing and got the medium rectangular gift box as a Valentine's Day…read moregift. I really like that you can choose exactly how many of each flavor you want in your box. I didn't realize that before, but it's a great option because you could literally get one of everything if you wanted to try them all. I chose orange, citron/lemon, caramel, earl grey, espresso, raspberry, and hazelnut. There was also a vegan raspberry option since the regular raspberry had sold out for the day, and honestly you couldn't tell the difference. It was delicious. I also tried the lemon in store, and the raspberry was my favorite. One small thing is that once they're bagged up, it can be a little hard to tell which flavor is which since they look pretty similar on the outside. Not a big deal, just something to keep in mind if you're trying to remember what's what. The owner mentioned he's had the shop for 30 years, which you can feel when you're in there. He took the time to neatly tie up the box and even gave me two complimentary pieces. The shop itself is tiny and charming with a good variety of flavors. A friend of mine has been coming here since childhood, and now I understand the hype. I'll definitely be back.

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XOX Truffles
XOX Truffles
XOX Truffles - Front

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Front

Dandelion Chocolate - Ferry Building - Mission Hot Chocolate.  It's got a little spicy kick.

Dandelion Chocolate - Ferry Building

4.4(265 reviews)
2.3 mi•Embarcadero, SoMa
•$

This is a good place to buy San Francisco souvenir for your friends and family. It's a local…read morechocolate brand based out of San Francisco that my friend showed me. I know their chocolate qualities are good and tasty but I'm not sure it justifies the steep price. They use beans from different places which is what creates the variation in taste. They don't add anything fancy to their chocolate bars - it's just two simple ingredients: cocoa and sugar. I probably won't snack on these chocolate on daily basis because my wallet would be sad. However, I don't mind shelling out once in a while for special occasional or using it as gifts. This location in the Ferry building also sells pastries and drinks. I tried the Mission hot chocolate and was mind blown. The hint of cinnamon, chile, and cayenne pepper made this version so unique and so addicting. I think if I had unlimited money I would drink this every 3 days especially on colder days.

Dandelion Chocolate in the Ferry Building is easily one of the best chocolate spots I've been to…read more They offer free samples of several high-quality dark chocolates, and I was surprised by how different each one tasted. Some were fruity, some more earthy or nutty, and others had a deeper, more intense chocolate flavor. The chocolate drinks are also excellent. They're rich and smooth without being overly sweet, so you actually taste the chocolate instead of just sugar. Everything feels very high quality, from the bars to the drinks. It's definitely not cheap, but it feels worth it if you really like chocolate. The samples also make it fun because you can actually compare the different chocolates before deciding what you want. Service is great and fast, while the ambiance is fun and exciting especially considering it's next to the piers. Between the quality of the chocolate, the distinct flavors, and the drinks, this was one of the highlights of the Ferry Building for me. Some of the best chocolate and chocolate drinks I've had anywhere.

Photos
Dandelion Chocolate - Ferry Building - Dandelion Chocolate FB: Much to choose from

Dandelion Chocolate FB: Much to choose from

Dandelion Chocolate - Ferry Building - Mission Hot Chocolate

Mission Hot Chocolate

Dandelion Chocolate - Ferry Building - Dandelion Chocolate FB

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Dandelion Chocolate FB

The Original Ghirardelli Chocolate & Ice Cream Shop

The Original Ghirardelli Chocolate & Ice Cream Shop

3.9(3.2k reviews)
2.8 mi•Russian Hill, Fisherman's Wharf
•$$

Was this place a phenomenal, yes…read more Was this the best Sunday I've had in my whole entire life, yes. Does everybody need to try a good day of a Sunday when they're in San Francisco yes. Was this place overpriced ,yes. Was $20 worth a small scoop, yes. Does everyone need to go here when they are hanging out in San Francisco, yes. Service was great! Ice cream was rich and delicious!

2.5 stars. On…read moreSaturday, July 25, 2026, we spent the entire day touring San Francisco with our family friend, Thomas, from France, and concluded our adventures with dessert at The Original Ghirardelli Ice Cream & Chocolate Shop. The Original Ghirardelli Ice Cream & Chocolate Shop is an iconic ice cream and chocolate parlour serving signature hot fudge sundaes and specialty treats. Located inside the historic brick clock tower building at Ghirardelli Square, after easily finding street parking, we walked our way through the square to the home of the World Famous HOT FUDGE SUNDAE. We arrived shortly after 10 PM to a long line that queued outside the front entrance, as expected. Inside, the brightly lit shoppe was bustling with tourists and locals weaving between counters, tables and souvenir-packed corners. The chatter of customers, and, of course, the clinking of heavy glass sundae dishes filled the whole area, adding to the vibrant energy. With all the chocolate and ice cream around, I was pleased to find the interior space to be spotless and free of sticky areas. Once we arrived through the front door, we grabbed menus to peruse, so that we would be ready to place our orders without pause once we made it to the counter. Buyers beware of the classic tourist trap premium pricing here - Ghirardelli charges gourmet boutique prices for what is ultimately a commercial brand. We were stoked, though, because July 25 is National Hot Fudge Sundae Day and they were advertising a discounted price of $7.25 for their MINI HOT FUDGE SUNDAE, 50% off the original price. Below are what we ordered: World Famous HOT FUDGE SUNDAE ($17.50) - Z ordered this classic, a very basic hot fudge sundae topped with a GHIRARDELLI Milk Chocolate Caramel SQUARE. Definitely not worth the price, even with the handmade hot fudge made fresh daily from Ghirardelli Chocolate. MINI STRAWBERRY PASSION ($17.50) - This was V's order. According to him, the flavour was good, but he would not order this dessert again because 1. the steep price, 2. especially for the mini size, and 3. the long wait. He commented, "Much better off just getting Baskin Robbins or some other spot." MINI HOT FUDGE SUNDAE ($7.25) - To our dismay, the discounted price did not apply to the NON-DAIRY version of this item. Psshh. At least Thomas enjoyed it...and could handle dairy. Mini DUBAI Style CHOCOLATE SUNDAE ($18.50) - Mom and I shared this special. Luckily, we were not charged extra for ordering this with vanilla coconut scoops and non-dairy hot fudge and whipped cream. The pistachio butter and toasted kataifi added another level of flavour and texture, which was nice. The file to get to the cashier where you place your order moved fairly quickly. Waiting for the sundaes took much longer. At least the lady who took our order accommodated us by substituting for free the dairy components with alternatives for the Mini DUBAI Style CHOCOLATE SUNDAE. Scratching my head as to why she couldn't do the same for the MINI HOT FUDGE SUNDAE. I've checked The Original Ghirardelli Ice Cream & Chocolate Shop off my bucket list, but I don't feel the need to go back - been there, done that...and got the hefty receipt. It's highly overhyped and way overpriced for what you actually get.

Photos
The Original Ghirardelli Chocolate & Ice Cream Shop
The Original Ghirardelli Chocolate & Ice Cream Shop - Ghirardelli Ice Cream Sundae Trio Nat Geo revision

Ghirardelli Ice Cream Sundae Trio Nat Geo revision

The Original Ghirardelli Chocolate & Ice Cream Shop - Mini fudge sundae

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Mini fudge sundae

Dandelion Chocolate - chocolate - Updated October 2026

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