Nice spacious rooms, well managed, nice pool, great outdoor fire pit... Perfect for what we needed!…read moreA real vintage feel... Would recommend for those wanting to stay just outside the park.

Nice service and great biscuits! Feels like the place mostly gets local repeat customers. I was…read morethere before 7:30am after looking for bears in the Smokey Mountains. It is indeed a welcoming place that feels family run.

This hotel was AMAZING! Super clean , quiet, very…read morecomfortable beds and at a VERY GOOD rate!! We were shocked that the room was the quality it was for the rate we paid!! Since we were out of state we were just hoping that the reviews were legit and were pleasantly surprised to find that this hotel way exceeded our expectations ! Michael , the owner was super nice and VERY accommodating from our first phone call for our reservations throughout our stay.....and was even hospitable to provide the extra needs we had !! Thank you guys so much for a super pleasant stay!! Thank you guys so much

What lovely lovely place!! The room is adorable and just enough for for my hubby and I. We live 20…read moreminutes away but came up for our parents 50th wedding anniversary party. We stayed two nights. The staff was fantastic and gave 4 extra pillows too! ( we have 9 on our bed at home and forgot ours). It was pet friendly and they even supplied treats, a leash, bowls, and clean up supplies in a cute pale!! We were also placed in area where potty areas were easy to get to!!

If family-friendly motels were a business model, Townsend River Breeze Inn would have it figured…read moreout. This place delivers what matters most: clean rooms, comfortable beds, cold air conditioning, easy parking, and happy kids. Our room had two comfortable queen beds, a mini fridge, coffee maker, chair, and one of the best AC units we've experienced in a motel/hotel in a long time. Everything was clean, comfortable, and exactly what we needed after a full day of exploring. The real star, though, is the pool. Actually, pools. They have two, and the one closest to our room was a huge hit with the kids. Add in the outdoor rocking chairs and fire pit area, and you have a place that makes it easy for families to unwind. Check-in was fast, parking was effortless, and the rate was very reasonable for this time of year. Townsend River Breeze Inn isn't trying to be a luxury resort. It's focused on doing the fundamentals exceptionally well: a clean, cozy, affordable place to sleep, swim, and enjoy your vacation. That's a formula that works. We'd happily stay here again.

Very clean and staff were accommodating as we were last minute reserving and the. late arriving.read more

Please don't waste your time or money staying here. I wasn't expecting anything fancy, just…read moresomeplace to stay before we ran the vacation race half marathon. This definitely fit the "not fancy" bill, but it was ok. At 3:30 in the morning the smoke alarm started beeping. We called down to the front desk and they said there was nothing they could do about it until 8am when a manager came on shift. They had no help to offer. Just expected us to stay in the room with it chirping loudly every other minute and did not seem to care at all about the inconvenience. Wouldn't even let us have a late checkout for the inconvenience.

This place was ok...Stayed for two days while hiking in the Smokey Mountains. Looked like a motel…read morethat was renovated, slightly. They could have done a better job with the bathroom, especially the shower stall. Had to duck down for the water to hit my head and I'm 5'10. Also the drain for the shower was awful. The breakfast was actually good and the staff were nice, but seemed like on person was running the show (the person who made the food also checked me out). There aren't many restaurant options in the area, but the one across the street was excellent except for they close at 9PM. The pool wasn't open when we went- not sure why.

Come stay with these folks. Family built and owned. This hotel has a little old time personal…read moresumpin' sumpin'. Sitting atop a hill side a nice swim in the evening. Yes, the rooms are do for some updates they are clean and comfy. We enjoyed a nice breakfast included and our swim we enjoyed our very first "Fire flies". Magical. Don't drive past them for a chain hotel.

The rooms are clean but very outdated. The refrigerator is very small and not very cold. The water…read morepressure was so strong that I felt like I had been beaten. Breakfast (if you can call it that) was very basic. Coffee was weak. Staff said they were short-handed and couldn't find help. We had to ask for clean towels. The female owner was rude! But the younger staff member at the front desk was very nice. One of our group members got to the hotel late and had to sleep in their car because the office closed at 8 PM. Another 2 couples arrived and were told their reservations had been canceled. Neither one had canceled the reservations. So much for small-town, family-owned customer service.

My friend and I came to the Smoky Mountains and stayed at this hotel; it was my favorite motel…read moreEVER... I felt so at-home....the walls & beds were made of logs, furniture was hand-carved, original paintings on walls, and so much detail put into this place, I felt like it was a work of art... BEAUTIFUL place... The room was super-clean, and a refrigerator, microwave, and coffee maker were included. Best of all, there was also a back door opened to a beautiful creek with a patio and picnic table. I felt so welcome and so relaxed being there. $70 was a fantastic price for the value! I couldn't ask for anything better!!

My sisters and I live in different states and met at the Bunkhouse Inn for a little family reunion…read more We were a little nervous at first because it was more rustic than we were used to, and the owners were not on site. We were able to call the owners and they either answered immediately or called us back to answer all of our questions. The cutest room was Critter Cove which had an additional crib sized mattress that wasn't included in the website description. The Bear Den has a glider rocker. Firewood was available to use in the fire pits at the restaurant in front of the Inn. We just used it and paid for it the next day. One caveat: the restaurant is only open for a few hours during lunch, even though they advertise being open until 7 pm. Plan to eat elsewhere if you arrive outside of lunchtime! We stayed for 2 nights instead of the 3 nights that we had reserved, and the owners quickly credited my credit card for the unused night. It was an all around good experience.

With the 30 degree temps, we decided to stay at Docks verses camp next door at the Cades Cove…read moreOutpost Campout. We were pleasantly surprised with the motel. From the front porch of the office, to the rooms themselves, this little roadside motel has a cozy, timeless feel to it. The rooms are clean. The staff are very friendly and welcoming. We have already decided that this will be out get away for our weekend mountain getaways!

This place is an amazing gem hidden away. We were very pleased and surprised by this pleasant find…read more We will be returning as often as we can. It's very clean and comfortable accommodations. The motel is located very close to the river with a firepit located on the bank of the river. It is also very beautifully decorated with flowers and items from the 1930's when the motel opened. You can tell the staff is proud of the property.

Adequate but definitely nothing special. There are better choices in town. Our room was in building…read more4 near the indoor pool and felt like a dungeon. The room itself was clean when we arrived but the front entrance way and our room's patio were dirty. Small dresser for two people, four hangers on rack, nowhere to place luggage, very small trash can. Indoor pool area was uninviting, water looked unappealing, related bathroom disgusting. Outdoor pools did look fine. Disappointed front desk is not manned 24 hours a day for a facility of this size. Hotel parking tags are given out that include your room number. If someone knows your car and is looking for you, they will find you! Be careful.

We had such a great stay at Tremont Lodge & Resort! If you're looking for a peaceful spot near the…read moreSmoky Mountains, this place is a gem. First of all, omg the bed! The pillows and mattress were AMAZING. I'm very particular about sleep, and we both knocked out instantly. After long days working, coming back to that level of comfort made the trip even better. The property itself is really nice and well kept. I loved the open outdoor areas, it feels spacious, relaxed, and surrounded by nature instead of crowded like some other mountain stays. It has that calm, tucked-away vibe while still being super convenient. One of my favorite little details was the fire pit area and the s'mores kits. Such a thoughtful touch! It made the evenings feel cozy and memorable. Overall, it's clean, comfortable, and perfect for a relaxing mountain getaway. Would absolutely stay here again.