We traveled to the Smokies for vacation and made a point of riding bikes at Cades Cove, so needed a…read morenearby place to stay. After exploring all the options, I decided on Townsend Gateway Inn because of their cottages. We stayed a couple nights and had a nice time. Staff were super friendly and check in was quick. We were given a couple goodie bags of candy and then made our way to our cabin. It's basically a small house, with a bedroom, bathroom, living room (with a futon), and small kitchen and dining area. It was perfect for our 4-person family. Air conditioning in both rooms, comfy beds, and black-out shades. Our only complaints were that the floors could have been cleaner and the kitchen should have been stocked with more/better utensils, dishware, and cookware. We enjoyed the amenities, like the pool and cornhole. The location was great, which only took 20 minutes to get to Cades Cove. It's also right on the main road in Townsend, which has some good restaurants. The price was a bit on the high end (more than $150/night), but I'm glad we stayed here as the cottage in particular fit our needs and was unique.

Clean, comfortable, updated, very nice folks working in the little hut of the main office. And as a…read morebonus, they give guests a little brown party bag of snacks to enjoy when you're out hiking or fishing. Firepit onsite and a nice one at that, with about a half dozen Adirondack chairs. No restaurant on the premises but many are within a 1 mile. Rocking chairs in front of each room at the motel. There are also about 6 or 7 cabins and don't think they have porches large enough to accommodate rockers. We stayed in one of the cabins our first trip, and I believe those have cooking stoves? Anyway, both the motel rooms and the cabins are quite nice, and this coming from a hotel snob (I can't help it, too much business travel and it upped my game for nice linens, new rooms, amenities, etc.). Having said that, Definitely Would Stay Here Again!

This lodge is top notch. Stayed for Bronco off rodeo. I'd for sure stay here again! Loved…read moreeverything about it.

Stayed in the Leconte cabin. Huge and comfortable. Was a little concerned when booking that it was…read moreright at the main parking for the bistro and events, but it still felt nestled back in the woods. Parking's an issue if you're arriving when the bistro is open. We were always able to find a space, but sometimes not near the cabin. There are a couple signs for "cabin parking" but they were frequently moved, taken down, or ignored. Something the lodge should really fix. Roomy living space, couch, several more upholstered chairs, dining table. Wood burning fireplace (in season). Smartest TV I've seen in a hotel room. Most every streaming service you could think of, and when one wasn't there, it was a breeze to download and add. Full kitchen, basic plates, glasses, silverware. Paper towels provided. Microwave, oven, toaster, dishwasher, full fridge. A few ice trays. If you plan to do your own cooking, plan to take anything more you need. Roomy bathroom, walk in shower, great water pressure. Bed was wavy when moving, so a little partner disturbance, and wife complained it was not great on her back. Ok, but could use a refresh. Daily service as you need; leave a card with what you'd like checked each morning on the door. Overall an excellent place to stay in Townsend. Enough issues that for the price, we may look around a bit before returning.

Nice spacious rooms, well managed, nice pool, great outdoor fire pit... Perfect for what we needed!…read moreA real vintage feel... Would recommend for those wanting to stay just outside the park.

Nice service and great biscuits! Feels like the place mostly gets local repeat customers. I was…read morethere before 7:30am after looking for bears in the Smokey Mountains. It is indeed a welcoming place that feels family run.

This hotel was AMAZING! Super clean , quiet, very…read morecomfortable beds and at a VERY GOOD rate!! We were shocked that the room was the quality it was for the rate we paid!! Since we were out of state we were just hoping that the reviews were legit and were pleasantly surprised to find that this hotel way exceeded our expectations ! Michael , the owner was super nice and VERY accommodating from our first phone call for our reservations throughout our stay.....and was even hospitable to provide the extra needs we had !! Thank you guys so much for a super pleasant stay!! Thank you guys so much

What lovely lovely place!! The room is adorable and just enough for for my hubby and I. We live 20…read moreminutes away but came up for our parents 50th wedding anniversary party. We stayed two nights. The staff was fantastic and gave 4 extra pillows too! ( we have 9 on our bed at home and forgot ours). It was pet friendly and they even supplied treats, a leash, bowls, and clean up supplies in a cute pale!! We were also placed in area where potty areas were easy to get to!!

If family-friendly motels were a business model, Townsend River Breeze Inn would have it figured…read moreout. This place delivers what matters most: clean rooms, comfortable beds, cold air conditioning, easy parking, and happy kids. Our room had two comfortable queen beds, a mini fridge, coffee maker, chair, and one of the best AC units we've experienced in a motel/hotel in a long time. Everything was clean, comfortable, and exactly what we needed after a full day of exploring. The real star, though, is the pool. Actually, pools. They have two, and the one closest to our room was a huge hit with the kids. Add in the outdoor rocking chairs and fire pit area, and you have a place that makes it easy for families to unwind. Check-in was fast, parking was effortless, and the rate was very reasonable for this time of year. Townsend River Breeze Inn isn't trying to be a luxury resort. It's focused on doing the fundamentals exceptionally well: a clean, cozy, affordable place to sleep, swim, and enjoy your vacation. That's a formula that works. We'd happily stay here again.

Very clean and staff were accommodating as we were last minute reserving and the. late arriving.read more

Please don't waste your time or money staying here. I wasn't expecting anything fancy, just…read moresomeplace to stay before we ran the vacation race half marathon. This definitely fit the "not fancy" bill, but it was ok. At 3:30 in the morning the smoke alarm started beeping. We called down to the front desk and they said there was nothing they could do about it until 8am when a manager came on shift. They had no help to offer. Just expected us to stay in the room with it chirping loudly every other minute and did not seem to care at all about the inconvenience. Wouldn't even let us have a late checkout for the inconvenience.

This place was ok...Stayed for two days while hiking in the Smokey Mountains. Looked like a motel…read morethat was renovated, slightly. They could have done a better job with the bathroom, especially the shower stall. Had to duck down for the water to hit my head and I'm 5'10. Also the drain for the shower was awful. The breakfast was actually good and the staff were nice, but seemed like on person was running the show (the person who made the food also checked me out). There aren't many restaurant options in the area, but the one across the street was excellent except for they close at 9PM. The pool wasn't open when we went- not sure why.

We stayed here for 4 nights. Our rooms were cleaned daily with an abundance of fresh towels left…read morefor us to use. The property was very quiet and we did not even hear traffic noise. It sits up on a hill and we enjoyed the view from our room. The staff were very friendly and were not bothered at all by our silly questions. I hope to get back there to stay sometime.

This is a wonderful motel! Highly recommend. Highland Manor was my Townsend,TN base while I hiked…read moreand explored the Smokies. The reception staff were friendly and helpful. My room was spotless and I loved having a small refrigerator in my room. Best of all, it was quiet and peaceful. I would certainly stay here again.

With the 30 degree temps, we decided to stay at Docks verses camp next door at the Cades Cove…read moreOutpost Campout. We were pleasantly surprised with the motel. From the front porch of the office, to the rooms themselves, this little roadside motel has a cozy, timeless feel to it. The rooms are clean. The staff are very friendly and welcoming. We have already decided that this will be out get away for our weekend mountain getaways!

This place is an amazing gem hidden away. We were very pleased and surprised by this pleasant find…read more We will be returning as often as we can. It's very clean and comfortable accommodations. The motel is located very close to the river with a firepit located on the bank of the river. It is also very beautifully decorated with flowers and items from the 1930's when the motel opened. You can tell the staff is proud of the property.

My wife and I recently stayed here, and we had a great experience! The room was very nice and…read morespotlessly clean. The resort grounds are fantastic and packed with great amenities. We loved having access to multiple pools, hot tubs, and fire pits to relax by in the evening. The staff was super friendly, welcoming, and helpful throughout our stay. On top of that, the location is ideal. It's an easy, short drive to the airport, downtown, and plenty of local attractions. We would definitely stay here again!

It's a nice spot to stay if you're not concerned about aesthetics. It gets the job done. The photos…read moredefinitely look nicer online. The staff is really nice. Love the location. Definitely a good option to stay. They are dog friendly, but make sure you tell them when you book.

Our room had lots of bed bugs. When we told Wendy the response we got was "I don't have bed bugs"…read moreand she then went on to blame us saying we left the door open, which we didn't but even if we did bed bugs aren't going to just walk on in. She was very rude and dismissive. She refused to accept the fact that there were bed bugs and even asked us what our "experience" was with bed bugs. These bed bugs also appeared to be fully grown. She acted like we were lying. Can't believe the attitude of this lady. Extremely unprofessional. If you're going to run an Airbnb you should probably take bed bugs seriously.

This place is so great! Just outside of the town. With amenities such as a grocery store and…read morerestaurants just minutes away. This place is great to get away and take a quiet and serene vacation. Enjoy the birds chirping in he morning and the running river while you drink your coffee in the mornings. 10/10 would stay here again and recommend to friends and family.