Family friendly stay close to all the attractions. I booked…read morethe Creekstone Inn, due to its proximity to various things up in Pigeon Forge and Gatlinburg for my family this past weekend. I wasn't sure what to expect based on the reviews and a lower rating. However, I was very pleasantly surprised. The Creekstone is located at the tail end of the strip going towards Gatlinburg but it's not on the mainstrip part of it is one street away and the other building is across the creek and down a little more. Which means it's in a great location for both places without all the noise of the street. When traveling with kids that's a very nice thing. When I checked in the person at the front desk was super helpful and nice. My husband and son were coming later and my 7 month old daughter and I were checking in early. He explained that we were in the second building the one across the creek and down a little and how to get there. So we checked in grabbed our keys and headed out. Found the other building super easy and started to unload. This was where we had the only problem the whole stay. We got to the room, she was cranky due to nap time and I couldn't open the door. The light turned green but the door wouldn't budge. Luckily, I had seen some housekeeping personnel on the first floor, so I went down for help. The person, who I assumed to be the manager came up with me and it was a simple issue. The handles on some of the doors were opposite. The handle needed to be lifted up instead of pushed down. Quirky yes, but not bad. The room was clean and spacious with a separate area for when my son came. It was nice we weren't on top of each other. Each room had a balcony facing the creek and you can watch the ducks and geese and little critters from your balcony. My son was super happy to spot what we thought to be a little muskrat hanging out down below. Breakfast is offered daily from 7-10. They have a variety of things from hot to cold items, such as eggs sausages and waffles along with cereal, yogurt and fruit. Plus other things too. Between all of us we probably sampled the mass majority of it. It was all good. It was hot and fresh and honestly a lot better than I expected. For me this place was an unexpected gem. Everyone who I met with, or asked for help from was super kind and helpful and knowledgeable. The rooms are clean and quiet. Yes, if you are in the second building you have to drive for the breakfast that's included, but, that second building is gold. It's quiet with no street noise, just the creek if you opened the door. I would definitely come and stay here again.

Stayed here in August for Jeep Invasion, front desk staff was great and Eric the manager was very…read morehelpful from the time I booked it.

This hotel was AMAZING! Super clean , quiet, very…read morecomfortable beds and at a VERY GOOD rate!! We were shocked that the room was the quality it was for the rate we paid!! Since we were out of state we were just hoping that the reviews were legit and were pleasantly surprised to find that this hotel way exceeded our expectations ! Michael , the owner was super nice and VERY accommodating from our first phone call for our reservations throughout our stay.....and was even hospitable to provide the extra needs we had !! Thank you guys so much for a super pleasant stay!! Thank you guys so much

What lovely lovely place!! The room is adorable and just enough for for my hubby and I. We live 20…read moreminutes away but came up for our parents 50th wedding anniversary party. We stayed two nights. The staff was fantastic and gave 4 extra pillows too! ( we have 9 on our bed at home and forgot ours). It was pet friendly and they even supplied treats, a leash, bowls, and clean up supplies in a cute pale!! We were also placed in area where potty areas were easy to get to!!

We traveled to the Smokies for vacation and made a point of riding bikes at Cades Cove, so needed a…read morenearby place to stay. After exploring all the options, I decided on Townsend Gateway Inn because of their cottages. We stayed a couple nights and had a nice time. Staff were super friendly and check in was quick. We were given a couple goodie bags of candy and then made our way to our cabin. It's basically a small house, with a bedroom, bathroom, living room (with a futon), and small kitchen and dining area. It was perfect for our 4-person family. Air conditioning in both rooms, comfy beds, and black-out shades. Our only complaints were that the floors could have been cleaner and the kitchen should have been stocked with more/better utensils, dishware, and cookware. We enjoyed the amenities, like the pool and cornhole. The location was great, which only took 20 minutes to get to Cades Cove. It's also right on the main road in Townsend, which has some good restaurants. The price was a bit on the high end (more than $150/night), but I'm glad we stayed here as the cottage in particular fit our needs and was unique.

Clean, comfortable, updated, very nice folks working in the little hut of the main office. And as a…read morebonus, they give guests a little brown party bag of snacks to enjoy when you're out hiking or fishing. Firepit onsite and a nice one at that, with about a half dozen Adirondack chairs. No restaurant on the premises but many are within a 1 mile. Rocking chairs in front of each room at the motel. There are also about 6 or 7 cabins and don't think they have porches large enough to accommodate rockers. We stayed in one of the cabins our first trip, and I believe those have cooking stoves? Anyway, both the motel rooms and the cabins are quite nice, and this coming from a hotel snob (I can't help it, too much business travel and it upped my game for nice linens, new rooms, amenities, etc.). Having said that, Definitely Would Stay Here Again!

Old... 2 elevators ... we're on the 8th floor.. we got the romantic Room for our anniversary, hot…read moretub and fireplace... Sheets and towels looked beyond clean and fresh... and the room was basically clean, but it smelled like cat pee.... I was trying to get something in the main hub of of Gatlinburg and this place had decent reviews... let's agreed to disagree. Parking garage is $16 a night, which is doable, but the spaces are so unbelievable small that the driver has to pull out in order for the passenger to be able to get in unless you wanna bump the other car door... Elevator was beyond slow, which we had heard that in reviews... when you have two elevators and 800 rooms that makes sense right. It needs some definite maintenance attention. I told my husband, I'm just going to go with well-known name hotels from now on. And the bathroom door couldn't close tight... the door was too big or lopsided or something..... all in all the carpets in this room need to be cleaned or something there's a definite pee smell! Ice machine out of order... so no we didn't use the ice bucket!

We booked Edgewater Hotel in Gatlinburg through a 3rd party site. The photos online looked great,…read morebut when we arrived, we were a bit disappointed. The hotel really needs major renovations, the elevators were very slow, the breakfast was not good (we ended up eating elsewhere), the pool was dirty, and the gym was closed with what looked like a leak inside. Our room was outdated, and the air conditioning was loud. The only real positives was the location. It was close to everything and the beautiful view from our balcony.

We chose Drury Plaza Hotel solely based on location and price, but when we saw the perks like free…read moreparking, free breakfast, and 5:30 Kickback, we were sold and stopped looking elsewhere. Drury Plaza Hotel in Pigeon Forge is brand new and was opened to the public on July 30, 2025. It's a 10 minute drive to Dollywood, 2 minutes from The Island in Pigeon Forge, and a few minutes from the strip (or Parkway). It's incredibly convenient to local attractions without all of the noise and traffic. We visited Pigeon Forge for my birthday weekend and my husband spent a little extra for the top floor so that we could have a better view of the mountains. Parking is easy but there aren't a ton of options to park in the shade, so do be aware that you may have to park on the second floor with no shade or the gated parking lot that isn't shaded. The hotel is beautifully decorated, clean, and inviting. The staff are all very kind and hardworking. Whether it's the reception greeting us as we came and went, the staff in the dining area cleaning up, or the housekeepers, everyone was respectful and pleasant. Our room (810) was clean and very well stocked. The bed and pillows were comfortable and overall, the floor/room was pretty quiet. Our view was okay, mainly overlooking the parking lot but the mountains behind it were beautiful. Drury Hotel is very pet friendly and the rate is $50/night. There's grass surrounding the hotel and is right next to a river trail. There are also pet cleanup stations as well. When we checked out, the receptionist gave my dog a treat bag and a strawberry dog toy. It felt so special! Breakfast was always hot and well stocked with choices like home fries, yogurt, cereal, biscuits and gravy, breads, waffles, pancakes, oatmeal, eggs, and tortillas. There is a beverage station with fruit juice, coffee, and a soda fountain. 5:30 Kickback starts at 5:00 at this location and it's such an amazing perk to staying at Drury! There are snack options that changes daily and each adult over 21 receive three free alcoholic beverages each night of their stay. We truly enjoyed our stay at Drury Plaza and will definitely start looking to stay with this particular chain from now on.

We had a wonderful stay here. Newer hotel. Staff was very welcoming. The breakfast buffet was…read moregreat - big variety of options. We weren't able to take advantage of the complementary food and cocktails in the evening but it was a pleasant surprise to learn of that offering. Would definitely recommend staying here.

We recently stayed at the Old Creek Lodge for our first stay in Gatlinburg…read more We were hoping to spend most of our time visiting the Great Smoky Mountain National Park and the Old Creek Lodge is a great location to do just that. We got a king suite. The room was on the river side of the second floor. Our room had a balcony with a great view of the river below. It was well appointed with a fireplace for cooler months, a jetted tub, sofa, chair with ottoman, large TV, and king bed. The bed was a little uncomfortable for me though that could be simply a preference thing (my husband seemed aok with it). We definitely enjoyed the jetted tub after days spent hiking at the park! The room was a good value and though it had a well worn feel, it was comfortable for our stay. Bonus: there's a bear that frequents the river and we saw her more than once on our strolls to dinner. Get to it!

Room was nice with fireplace, balcony ,and good view. Location was great within a short walk to the…read morepark or shops. Was clean and comfy. Would stay at again. Con was parking is tight and breakfast area was small.

We make at least one trip to Gatlinburg every year, it is our happy place. we have never stayed…read morehere before, as it is a little out of our price range and we tend to lean toward places that we can prepare meals in. However, this place was great! The beds were super comfy, and between the fireplace and the creek right under our balcony, it was very cozy. Loved the decor, highlighting the history of the region, the wildlife and the geological makeup of the mountains. The fact that it is next door to our favorite restaurant in Gatlinburg, The Peddler, made it all the better. If we are coming back for a short stay, we will definitely consider Bearskin Lodge

Customer service was good called last minute and was able to add a night to our 3 night stay. We…read morewere in rm 408 which is a 2 bed queen stream view. We were given a choice of floors but didn't know the difference so just fyi, breakfast is on the 3rd floor and the fitness room and laundry is on the 5th( didn't use either). The lower room numbers on our floor was closer to the road and had a clear view of all the balconies and parking garage of the hotel across the stream and gave them a clear view of our balcony. The higher room numbers had trees in between that looked like they provided shade and privacy. Breakfast was exactly as stated on website. Rooms were comfortable and clean. Gatlinburg Trail was within walking distance as well as several restaurants and stores and a trolley stop is close by. I would stay again in a different room.

It's quite a surprising place nestled in downtown Gatlinburg. The property goes way back, so it's…read morevery quiet. We had a creekside room and the sound of the creek was really nice. Even though it was too cold to leave a window open toward the creek, what we could hear sounded like rain. That was pretty cool. Our stay was over the Thanksgiving weekend 2021. Giving 4 stars instead of 5 because it seems like this inn, with all its natural magic and charm, is missing the mark. It was good, but it could be great. The pros: Charming setting and natural features. The staff was very friendly and helpful. Being in downtown Gatlinburg, there is a ton of things to do within walking distance of the inn. The cons: WiFi didn't work, had to use our mobile hotspot for internet access. Some of the TV channels had a buzz. In my friend's room, the TV channels had lots of static in the picture. The rooms (mine, and my friend's) were somewhat dated, not terribly so, just somewhat. That said, this inn has a lot going for it. The problems I mentioned are not show-stoppers for me, and I would stay here again.

​Unsanitary Conditions and Zero Management Response Our…read morerecent stay (March 20-22, 2026) at Zoders Inn & Suites was a disaster that ended in us checking out at 12:30 AM due to a total lack of pest control. After dealing with a spider in the tub and an asian giant hornet in the living area, I was woken up at midnight by a large roach crawling across my arm. Between the peeling wallpaper and a broken bathroom heat lamp that required maintenance, it is clear the property has significantly declined since our last visit years ago. We left exhausted for a six-hour drive home with less than two hours of sleep, and despite requesting a call from management, I have been completely ignored. Unless you enjoy living with bugs and being dismissed by staff, avoid this hotel at all costs.