I had a flat on my rental trying to catch a flight from Columbus. These guys were open on mlk day…read moreand totally saved my bacon. In and out in 15 minutes for just $16. Thanks guys!

The guy who helped me was awesome. Air up my tires and checked the Valve stems. He was very genuine…read moreand easy to talk to. Knowledgeable. Polite. And I really appreciated that. I really wanted to drop my car off but I don't have a ride to get home or go back so I decided to go with someone closer but didn't like his approach or explanation on things. Hoping I can still get my car up here eventually if I find a ride. But yeah. Really cool guys. Great experience

My go-to place when my car is having issues. Love these folks always understanding and helpful.read more

Excellent service and skilled mechanics, highly recommend for all of your vehicle repair needs.read more

Great service! The driver was polite and communicated with us in a professional manner.read more

I highly recommend Esteps! Tim was phenomenal! My car was stuck on a pretty steep incline and I…read moredidn't want to move it because it would roll down into a ditch. A different tow company came out with a flatbed and said they couldn't do it and I would need a wrecker to get it out. Tim came out in a flatbed. He looked at it, hooked it up and had it out in 5 minutes. No damage. No problems. He made what could have been a terrible situation a great experience. Cracked a couple jokes and I even walked away smiling and thankful! Thanks so much Tim! You did a great job!

The best mechanics. They are so caring and fair minded. They have given me rides after dropping off…read moremy car. I cannot recommend them enough. They helped me out with my older Toyota when a dealer said they could not get a part . I shall miss them now that I have moved East to Maine.

We were on our way back home to Cincinnati (via the Hocking Hills) when we began to have car…read moreproblems (brakes) just north of Nelsonville. Our daughter, who was familiar with the Athens area (she graduated from Ohio U.) told me about Sundown Garage. We quickly got a hotel room ( it was Father's Day' so not much was open). I called and left a message (they didn't open until 9M on Monday) and I called again the next morning. I was able to get the car down to them and spoke with Danny and Will. Will drive me back to our hotel, stopping at a grocery store on the way back to our hotel so we would have some food. The next day he picked me up and drove me down to Athens to pick up my car. This is the kind of service you hope for in our country, but is so rare. I thought the cost of the repairs was more than reasonable. I have always liked Athens (I grew up in Youngstown, but moved 8 times with my jobs) and if I was beginning retirement I might consider moving here, but I am almost 78. Danny, Will and Angela, THANK YOU VERY MUCH!!!

We were traveling through the area and had a problem with our tow vehicle. They were able to work…read moreus into a busy week for them and get us back on the road. They stayed in touch with us and their estimate was on point. I would highly recommend their service.

Quality courteous service by professional and knowledgeable staff at prices that are fair. This is…read morea reliable auto repair shop.

This is the second time I have used Kumler Collision for repairs on two of my vehicles involved in…read morean accident (@fault vehicle accident paid for repairs). The first time was 5 years ago and they finished ahead of schedule and they guarantee their repairs. Second time was this past April when a bus backed into me). They were finished in two weeks which is amazing in nowadays. Kumler is professional from the moment you drop off your vehicle at the front desk until they call you and say "your vehicle is ready for pickup. Great value and they deal with All your paperwork! Never forget them and highly recommend them to anyone looking for a repair shop in Lancaster, Ohio.

Provided a reasonable estimate to get the business and then jacked it up 50% after they started so…read morenow you're held hostage. Claimed invisible opposite side damage to a corner hit from backing at less than a mile an hour. $4100 was ridiculous for that minimal impact. Crooks! Glad I had not made a decision yet to go with them on my major collision repair estimated at $18,000. I'm sure they would have found a way to gouge the other parties insurance just under what would be a total loss.

An odd place to be sure, but useful under the right circumstances…read more They sell new and used hubcaps and wheels. They will even have used tires as well. If you need to match a wheel or hubcap for your older car and don't want to spend a fortune, this place is worth a look or two. Every tire, wheel and hubcap is used once you put it on the car, so there is no need to buy new especially when it might stand out like a sore thumb against your other used ones. Or perhaps you got a flat and want to save a few bucks on a replacement because you are going to replace them all in a few thousand miles or you hit a tight spot financially. Don't be shy and don't be ashamed. This is a great service that recycles useful items that would otherwise end up on a trash heap.

Hub Cap Annie made its way into Yelp. Good for you, Hub Cap Annie…read more Winter weather is leaving our roads with more pot holes everyday, and in the spring several years ago one such pot hole on Indianola Ave. jumped up and bit a hole in the tire of my old Saab 900 turbo. Not satisfied to just take a chunk of tire, that greedy pot hole felt the need to take a chunk of aluminum rim to go with it. It took some investigation work and calling around town but this is the place that had my replacement rim for the Saab. Even a 20 year old aluminum rim from Sweden was not too obscure of a wheel for these guys. If you ever find yourself in a similar predicament this should be one of the first calls you make.

I have a 2007 Jeep and when it needs service I take it to Lines Auto Service. They keep track on…read moreservice you need to keep the car going so you don't have costly towing bills. The owner Rich also helps out if you need a ride or other things. Rich or Andrea actually listen to what you want done don't want done and give suggestions.

I took my truck to them and told them on the phone and in person I do not want a tool touching my…read moretruck i'll explain why in a min. I called and asked how much they charge to test drive and with their hands try to shake my steering gearbox and tell me if they feel that the gearbox may seem a little loose. They told me 35.00 is their look at fee without putting any tools on the truck. So I made the appointment to bring it in. On drop off they said so you want us to work on your front end and I said no remember your just test driving it and looking at the gearbox with your hands. (just a week before this our furnace went out and on the day I dropped the truck off we were putting in a new one thats why i just wanted the 35.00 test drive so if they felt the box was loose i could save to get a new one put it and still have the truck in the mean time to get to work) well they said come back later on this evening and leave the truck with us we'll call after we test drive it and you can come pick it up and we'll let you know what we think no tools will touch it. I get a call hours later saying we'll sir we had your truck on the lift working on the front end and we broke your control arm bolt inside the frame and you need to come down here. I get their and their acting like well who cares and they gave me a paper saying they want 650.00 to fix their mess up and tried to make me keep my truck there fighting me over getting my key back then they try and say well sir your front end is old to and needs parts. really?? because everything on the front end is new with only 4,000 miles on it. so they still made me pay them 35.00 for looking at it and breaking it doing what i told them not to. they messed the bracket up so bad and the control arm trying to get the bolt out that they had no right to touch that i had to baby my truck home with risk of really getting hurt. now the truck sits in our driveway unable to move and in bad shape when it was in good shape the day we dropped it off. ive missed work because of not having a ride. now I cant finish the furnace for my family to have proper heat because i'll have to tow the truck to a real shop to have their mess up fixed and as bad of damage as they did it wont be cheap!!!! but i have to have a truck to get to work for my family. And Lines treated this like a sick joke to them they were laughing. well lines my family isn't laughing!!!!!!!