I have a 2007 Jeep and when it needs service I take it to Lines Auto Service. They keep track on…read moreservice you need to keep the car going so you don't have costly towing bills. The owner Rich also helps out if you need a ride or other things. Rich or Andrea actually listen to what you want done don't want done and give suggestions.

I took my truck to them and told them on the phone and in person I do not want a tool touching my…read moretruck i'll explain why in a min. I called and asked how much they charge to test drive and with their hands try to shake my steering gearbox and tell me if they feel that the gearbox may seem a little loose. They told me 35.00 is their look at fee without putting any tools on the truck. So I made the appointment to bring it in. On drop off they said so you want us to work on your front end and I said no remember your just test driving it and looking at the gearbox with your hands. (just a week before this our furnace went out and on the day I dropped the truck off we were putting in a new one thats why i just wanted the 35.00 test drive so if they felt the box was loose i could save to get a new one put it and still have the truck in the mean time to get to work) well they said come back later on this evening and leave the truck with us we'll call after we test drive it and you can come pick it up and we'll let you know what we think no tools will touch it. I get a call hours later saying we'll sir we had your truck on the lift working on the front end and we broke your control arm bolt inside the frame and you need to come down here. I get their and their acting like well who cares and they gave me a paper saying they want 650.00 to fix their mess up and tried to make me keep my truck there fighting me over getting my key back then they try and say well sir your front end is old to and needs parts. really?? because everything on the front end is new with only 4,000 miles on it. so they still made me pay them 35.00 for looking at it and breaking it doing what i told them not to. they messed the bracket up so bad and the control arm trying to get the bolt out that they had no right to touch that i had to baby my truck home with risk of really getting hurt. now the truck sits in our driveway unable to move and in bad shape when it was in good shape the day we dropped it off. ive missed work because of not having a ride. now I cant finish the furnace for my family to have proper heat because i'll have to tow the truck to a real shop to have their mess up fixed and as bad of damage as they did it wont be cheap!!!! but i have to have a truck to get to work for my family. And Lines treated this like a sick joke to them they were laughing. well lines my family isn't laughing!!!!!!!

Great service! The driver was polite and communicated with us in a professional manner.read more

I highly recommend Esteps! Tim was phenomenal! My car was stuck on a pretty steep incline and I…read moredidn't want to move it because it would roll down into a ditch. A different tow company came out with a flatbed and said they couldn't do it and I would need a wrecker to get it out. Tim came out in a flatbed. He looked at it, hooked it up and had it out in 5 minutes. No damage. No problems. He made what could have been a terrible situation a great experience. Cracked a couple jokes and I even walked away smiling and thankful! Thanks so much Tim! You did a great job!

The high reviews are certainly warranted. I take my vehicle to this place exclusively & have…read morealways had a good experience. The employees are always friendly & seem very trustworthy. The coupons do not hurt either. The text you receive, showing the areas checked, also give you piece of mind. I do not take my vehicle anywhere else.

Had to take my truck here after it broke down while driving to my parent's house. My dad being a…read moremechanic of 45 years I know a questionable shop when I see one! Unfortunately I didn't have very many options. After getting back on the road and to my parents. My dad noticed several bolts had been cross threaded or extremely overtightened. Place was way too high on prices. The front desk seemed clueless and unorganized. Place had a smell of wet dog and people that don't bathe. Definitely wouldn't recommend. Might want to make sure you take your truck to a reputable place!

Ten days ago, my boyfriend noticed that the clutch was slipping on his Dodge Challenger. He took…read morethe vehicle to Hoffmans and yesterday, he was cruising in his baby again. The staff at Hoffmans are talented and knowledgeable (these folks know cars!). They met the time line and where on point with the quote. Having a comfortable and dependable "car guy" to go to is invaluable. We are Hoffman customers for life.

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

Nice guys friendly an good service hard to find a good shop now days I have to recommend stringersread more

I drove a little longer to get to these guys for the first time as the mechanics in my area are…read moreterrible and overpriced. I think the front desk guys name was Dillon who was fantastic and so helpful. I had a simple job that needed to be done, front headlight needed replaced. Completed within 30 mins and the tech replaced 2 smaller lights for no additional cost. I will never go anywhere else for car work.

Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!