Great service! The driver was polite and communicated with us in a professional manner.read more

I highly recommend Esteps! Tim was phenomenal! My car was stuck on a pretty steep incline and I…read moredidn't want to move it because it would roll down into a ditch. A different tow company came out with a flatbed and said they couldn't do it and I would need a wrecker to get it out. Tim came out in a flatbed. He looked at it, hooked it up and had it out in 5 minutes. No damage. No problems. He made what could have been a terrible situation a great experience. Cracked a couple jokes and I even walked away smiling and thankful! Thanks so much Tim! You did a great job!

Great place and great people. Had rear main seal replaced and it was half the price of other…read moreplaces. They even offered to try to fix another problem that wasn't even related to the seal. Great helpful people. My bill was even $100 less than the quote. I would definitely go there again.

From the owner: *Over 10 Years Experience *Specializing in Transmissions, Used & Rebuilt *Engine Installs *Rear…read moreEnds *Suspensions *Oil Lube & Brakes *General Maintenance. Authorized Jasper Dealer.

This is the second time I have used Kumler Collision for repairs on two of my vehicles involved in…read morean accident (@fault vehicle accident paid for repairs). The first time was 5 years ago and they finished ahead of schedule and they guarantee their repairs. Second time was this past April when a bus backed into me). They were finished in two weeks which is amazing in nowadays. Kumler is professional from the moment you drop off your vehicle at the front desk until they call you and say "your vehicle is ready for pickup. Great value and they deal with All your paperwork! Never forget them and highly recommend them to anyone looking for a repair shop in Lancaster, Ohio.

Provided a reasonable estimate to get the business and then jacked it up 50% after they started so…read morenow you're held hostage. Claimed invisible opposite side damage to a corner hit from backing at less than a mile an hour. $4100 was ridiculous for that minimal impact. Crooks! Glad I had not made a decision yet to go with them on my major collision repair estimated at $18,000. I'm sure they would have found a way to gouge the other parties insurance just under what would be a total loss.

Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).