Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

I needed a hot water heater and the plumber was knowledgeable and answered all my questions. The…read morepricing is fair. Install was smooth. No issues.

Another Update for Google and Yelp 8/19/26: Technician…read morefinally showed @11:20am on 8/19/26. Tech called and asked how I was doing and my reply was awful and he proceeds to say that's good. Finally fixed but just waiting for the next outage on this terrible service. Reliable should be called NotReliable. My mother's unit stopped about 3 weeks ago and it took a week and my grandsons great great grandmother's unit went out as well and they won't arrive to her for almost two weeks for repairs. Both were purchased through Reliable so pleeeeeeeease BEWARE. They don't deserve ANY star for their services and customer etiquette is non existent. Another Update: August 17, 2026 My AC has completely gone on out me on yesterday with health issues, an elderly parent in their 80's here, and a toddler grandson. Reliable states that I'm in a rural area and although the feel is like 110 degrees outside, my thermostat reads 98 degrees, we have nowhere to go. All representatives I speak to advises that we're suppose to wait from Sunday Morning on August 16, 2026 until Wednesday August 19th from 8am-12pm to actually breathe. It's okay for us to pass away from heat exhaustion in our home but illegal by law if in a vehicle. Ive politely begged to speak to someone higher and was not allowed. I've called 3 times with no real resolution for this dire situation for my elderly parent and toddler grandson. I also work from home. BEWARE, DO NOT get fooled. I was also advised that I'm in a rural area but keep in mind that they sent a technician out to get me to buy this awful service in that same rural area the very next day with no problem whatsoever. If heat exhaustion occurs, I must sue. I pay on time each month and get regular scheduled maintenance in which they recently completed. Update: Received a call from them after the review stating someone will be out to fix the ventilation in the rooms and their insurance will get back with me soon. 1:30pm Worst service I have ever seen. Spoke with someone almost two weeks after my system installation due to the system being put in my home improperly and flooding my floors walls and ceilings and no one has reached out to me to assist with any accommodations other than a restoration service. I have loud dehumidifiers hooked up to increase my electric bill (not on a generator), I work from home so the noise is a problem, no type of compensation for this huge inconvenience to come home to after returning from a trip to see my home like this with children, hardly any air coming through the vents in my children rooms causing it to be extremely hot during the day and night, and no responses via email from the one point of contact I was given 5 days ago. Floors coming up in bedrooms and hall floor with odors of mold and my kids and I have terrible allergies. I have never seen such worst customer etiquette in my life. I thought I would have cool air in every room and to move in to my next renovation project when returning home. My floors just have never been right since the flood to my home.

Our water heater started leaking on a Saturday morning. We're off Mars Hill Rd in Acworth and…read morecalled Peach Plumbing because they had good reviews nearby. Jennifer got Alex out the same afternoon. He explained what had failed, gave us one flat price for a new 50-gallon tank before starting, and had it installed and the old one hauled off in a couple of hours. No upsell, no surprise fees. Hot water that night. We'll be calling them for anything plumbing from now on.

I hired Alex for a toilet replacement. He gave me the full price up front. He showed up promptly…read morewhen he said he would and installed it and took away the old one in under 45 minutes. Very fast and professional. Cleaned up afterward. Will definitely use again.

Cameron from Plumb Medic was professional, courteous, and honest. He took the time to thoroughly…read moreexplain the issue and made sure I understood the problem and the recommended solution. He was punctual, very knowledgeable, and went above and beyond to accommodate my timing requests. What stood out most was how honest and transparent he was throughout the entire process. I felt completely comfortable with his recommendations and confident that he had customers' best interests in mind. This is absolutely someone I would trust for future plumbing services. Highly recommend Cameron and the Plumb Medic team.

Professional, informative and thorough service. Dylan and David arrived early and were so…read morerespectful of our home.

I called Steve when I noticed the condensate line was leaking and had caused some damage to the…read moreceiling in the room below. He managed to fit me into the schedule in the midst of an intense heatwave and had the problem corrected in very short order. Let me just say that his honesty and workmanship are beyond reproach while his prices reflect the integrity of a professional who understands customer care and the value of establishing trust and confidence. Look no further, this is your HVAC Company, SP Heating & Air

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Jonathan with Superior Plumbing did a SUPERIOR JOB fixing my bathroom sink and faucet problem and,…read morekitchen garbage disposal problem. He was kind, knowledgeable and fast and charged me fairly. I would highly recommend Superior Plumbing for all plumbing issues!

High repair cost for something that didn't need to be repaired…read more They came out to test my water pressure valve regulator and said it was reading 95psi and quoted $750 to repair and charged a $85 diagnostic fee. I got Paramount Plumbing to come out and they realized my outdoor hose was plumbed before the water pressure valve which is why the original reading was high. They showed me the proper hose spigot to use and my actual water pressure reading is 65 psi. They said my water pressure valve is fine and quoted me $450 if it needed to be replaced.

I have used Sundial several times over the years with excellent results. It had been a while. I…read morecalled mainly about "Screaming pipes" when guests take a shower! A longterm problem I had failed to ever address. Kevin was able to pinpoint a couple of things, replacing a cartridge and a pressure valve. In the process of opening all the water lines and then checking all was okay, he noticed a little used toilet that does tend to stick when flushed. So that was fixed with new parts. The whole plumbing system got a checkup and that was a great.

Mike Andel was great! He was extremely knowledgeable, explained everything, and gave me options to…read morechoose from as I looked to make a few repairs inside my home. After he completed the job, he walked me through the finished work and explained all the upgrades in detail. Usually folks say, "You're all set." I loved seeing the end result and what was actually fixed. FABULOUS PERSONALITY as well. Two Thumbs Up!