I went in for an exam/cleaning. The "exam" consisted of a multitude of XRays which weren't even…read morelooked at, I was told to see a periodontist & they're swamped too busy for a cleaning so make another appt. So I went to another dentist who requested the XRays from Family Dental - called 3 times & each time Family Dental said they're too busy to forward X-rays. So I called personally & was told the XRay request was on the "back burner" & again they were "swamped". So I had to pay for another set of X-rays. Extremely unprofessional!

I love the dentists here, but I had a very bad experience with one of their employees/staff. One…read morebad incident is enough to affect the whole business. Respectful customer service is necessary.

I highly recommend this dental practice! Dr. Schwartz is extremely caring and patient ,…read morehe always makes sure you're well taken care of and comfortable. I also love my dental hygienist, Julie! She's gentle, thorough, and always makes my visits enjoyable.

Excellent Practice. We have been using this Dental practice for almost twenty years. The dentists…read moreare amazing as are the hygienists. This is the finest dental office in Tucson. We choose to drive 45 minutes for appointments with the dental team-not because we have to- but because we have never found a more exceptional group of dentists.

Dr.Graham is the best and the most caring dentist in Tucson Arizona bar none. he made a lower…read moredenture for my wife, where no one could, she had no ridge line as a result of long chemotherapy, he made it so well she never had to have any adjustments. on the personal side he is a very kind man. we are so grateful and lucky to have met Dr Russell Graham. my nbbame is Sidi Rothman.

One of the best dental visits in my life. I chipped a front tooth, due to enamel hypoplasia, and…read morebooked an appointment with Dr Becker. After examining me, she agreed to proceed without X-rays (I loathe unnecessary exposure to radiation) and to proceed without anesthesia if I had no pain. She was able to repair the tooth with a composite bond, and the procedure took approximately 30 minutes start to finish. She had the most gentle and delicate touch as she completed the work, and did not try to sell additional treatment other than encouraging regular dental checkups. Best dental visits and treatments in my life! Highly recommend their practice! Especially Dr Becker!!!

Manny was awesome! Everyone there was wonderful, friendly, and professional. They took the time to…read moreanswer every question I had and explained everything they were doing in detail. I could not be happier with the entire experience. This was completely different from the large corporate dental offices I've dealt with in the past. The level of personal attention, care, and communication honestly blew me away. It was such a refreshing experience. I highly recommend Manny and the entire team. I couldn't be more pleased!

Rudely dismissed by doctor: I was inundated with text…read moremessages from Dental Wise office reminding me of an upcoming cleaning appointment and the need to confirm. I confirmed and showed for my appointment. I was seated by the hygienist, when the doctor stepped into the room and said he wanted to speak with me. .. He asked me "Why are you here?" I politely answered his question. To complete my cleaning, and because your office owes me money. ( This immediately set him off.) He immediately argued the point, about owning me money. The next thing I know he is acting like a 10 year old and making uncalled for comments. I actually had to ask if he had ever looked at my medical history. By the look on his face, I knew he never had. (I.E. medical history and dental history are very closely intertwined) He proceeded to try to argue facts with me re: my account. I let him know he was uninformed of what was going on. ( unbeknownst to him, I had in my hands the insurance paperwork and treatment, and bank statements to review with billing personnel after appointment) He then proceeded to tell me several times that "I wasn't welcome there." Unceremoniously dismissed. LOL. I've been kicked out of better establishments. He was incredibly rude, and unprofessional. As a dentist who is injecting people with medications, it is very important to know your patients medical history and not be throwing juvenile insults them. For a dental provider you certainly are not aware of the impact or importance of the opinion you leave on the community and your patients. Which is really too bad, because as a ROOKIE you should be.

We are both here for our teeth cleaning. every 3 months. I…read morethink today is also the annual x-ray day. We both have the annual package that includes every thing and 20 pct on what isn't covered On time and glad to be here.

The most stress-free dental experience I've had in years, thanks to a wonderfully talented doctor,…read morecaring staff, and beautiful setting. Having had extensive procedures in several other parts of the country (including several crowns and an implant that were well done by my previous provider, in San Diego), I was unsure I'd find an office in Tucson that could match the level of expertise I've had elsewhere. Dr. Mitchell made that simple -- he not only has excellent depth in general and aesthetic dentistry but is also just an incredibly nice person. I'm someone who experiences major anxiety in the chair, and I've found Dr. Mitchell's easygoing demeanor a huge relief. I also appreciate that the hygienist is extremely respectful and patient-focused. For instance, I'd had my last bitewings eleven months before, and before my arrival, she had noticed that and double-checked with my insurance to ensure I was eligible, but more important, she also asked me if I would prefer to have them a little early or wait until my next visit. It's completely refreshing to have the staff ask what the patient wants, instead of trying to push services or products. Another major advantage is the office itself -- located on Grant Road (north lane, next door to Black Rock Coffee, just across the street from the Mercedes Benz dealer and slightly west of the post office), the building has ample covered parking, and the interior capitalizes perfectly on stunning views of the Catalinas, with several exam chairs facing straight out to the gorgeous scenery...just another way to feel relaxed and happy in a place dedicated to making you flash your best smile!

My mom came from out of town with what she thought were 2 missing fillings. Doctor Brimhall and…read morecrew were quick in responding to our need and scheduled an appointment with her. During the visit we found out that it was part of her crown that was missing. Dr Brimhall provided a fix that would allow my mother to continue her visit and was willing to provide as much information as needed for her dentist at home. My mother had nothing but nice things to say about Dr Brimhall and everyone in the office. They were so friendly and helpful.

Dr. Brimhall provides professional, honest and comfortable dentistry. Terri, his hygienist, is…read moreexcellent. We have used this office for many years and recommend it highly.

I've been going to Martin Taylor for two years now. I had to delay a cleaning due to closing on a…read morehome and briefly went elsewhere, but never again! Dr. Martin is terrific and everyone is friendly here. They even adjusted the crown I had done at Aspen because my bite was off and it hurt, and that was awesome! I won't ever go anywhere else again because they really take great care of you, and make sure to schedule you for cleanings and give you appointment reminder cards regularly, which is something Aspen Dental was pretty lazy with. I highly recommend them to anyone looking for a great dental practice in the Tucson area, you won't be disappointed.

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

Dr. Allen is the best dentist - bar none! Before coming to his office, I had such anxiety about…read moregetting dental work done after a few bad experiences. Conversely, Dr. Allen is skilled, kind, and has a great sense of humor! Since seeing him, my teeth have never been healthier or looked better! I always get compliments on my smile! What also makes choosing Dr. Allen a great choice is his staff! Each person is professional, personable, and invariably awesome. I don't live in Tucson anymore, but I still go to Sabino Hills Family Dentistry because they are just that wonderful. Shout out to Grace who fit me into the schedule when I was in town for just a couple days visiting my family! In short, choose Dr. Allen because - as everyone knows - your best accessory is your smile!

The dentists, technicians and the entire staff are caring and kind professionals. Allie made sure…read moreI was comfortable during the process of replacing a crown. After the novocaine wore off I had no pain and the crown fit perfectly! I highly recommend SABINO HILLS FAMILY DENTISTRY!