Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

I paid Summit Exteriors $2359.00 for hail damage to siding and cutters. Met Nick and Tracy early…read moreon but the work was never done. Summit has changed name to Rochester Roofing. All summit contact info has been delete. Many customers have reported same issue To NYS AG and better business bureau with no response or funds returned drum Summit.

Update 02/17/26: Unresolved (This review was originally…read moreposted on Google and I'm adding it here for transparency.) 12/12/24: Still unresolved 06/16/24: Summit Exteriors did respond publicly to my original google review, but the main issue is still unresolved. I have not received any direct outreach by phone or email, even though they have all of my contact information. I also sent a written request in an effort to resolve this outside of court, and I did not receive a response. The outstanding issue is a refund for two skylights that were canceled prior to installation. As of today, that refund has not been issued. To be fair, the roofing installation itself appears solid. The crew worked hard and the roof is still intact. That said, there were several issues with communication, scheduling, and follow-through. Original scope of work included: GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Installation of two additional skylights (with framing and drywall work) -Complete gutter replacement (Hidden Hanger Seamless Gutter System) -Hardwood decking replacement Work that was completed: -GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Complete gutter replacement -Decking was replaced, but not with hardwood The two additional skylights were canceled before installation due to scheduling delays and weather concerns. At the time, my priority was replacing my aging roof (it was over 20 years old, with missing shingles and risk of water damage). I started requesting a refund for those skylights before the job even began in August 2023. The refund is still outstanding. During the project: The start date was delayed due to transportation issues, which pushed work into rainy weather. I experienced ceiling staining inside that required repair. Interior touch-ups were handled by company staff rather than a professional painting contractor. Landscaping was damaged during the job. A complimentary house pressure wash that was promised was never completed. Insurance assistance resulted in partial coverage (around 15%). Communication became noticeably more difficult after financing was finalized several months before installation. It was often hard to get updates or clear answers. While the roof itself seems to be holding up, the unresolved refund and the ongoing communication issues have left me disappointed with the overall experience.

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

I appreciate you taking the time to respond. And this is a reply to your response which is…read moreimportant for full transparency. I just wanted to clarify my experience -- short and simple- you confirmed an appt you didn't keep and then decided not to accept a project/work further because my tone of frustration (of which your lack of communications was the root cause ) was not acceptable. You say you "value mutual respect and clear communication in every client relationship. " Unfortunately, you didn't even communicate until I contacted you to ask if you were still coming. You left me waiting without notification so that's already contradictory to what you value. Management then chose not to continue to work with me because they felt the tone and nature of response was not acceptable after an apology The truth is...No one called to apologize or acknowledge the no show until after I called. You can't expect to gain respect if you don't give it. Although you had an emergency at 7am (our scheduled appt was 10am), it doesn't take more than 5 sec to send a quick message to cancel. You had 3 hours to cancel an appt you couldn't make. So it is for the same reason that I prefer not to work with your company. I also value respect and clear communication which did not occur with your tone and lack of accountability in how you handled the matter. Hopefully this feedback will help future prospective clients. And best of luck to Hub Chan Remodeling. I didn't have a chance to experience their excellent work as others have yelped but hope others get to. Just confirm your appt ahead of time.

Had a roof put on our house. Partial tear off. Only replaced the plywood that was needed. Did…read morenot try to oversell us anything. They did a fantastic job. Crew was on time, friendly and hard working. They were a pleasure to work with from the beginning to the end. And their clean up was superb.

My roof had a "warranty" for 10 years. It was already degrading a bit and one of my skylights was…read moreleaking inside during a rainstorm. They said by stopping the rain from pouring into my house it negated the warranty. They said they would tend to only the top and sides of that particular skylight. While they were polite, I would have expected a bit more than that. Needless to say, I decided to have my seven year old roof replaced by another company.

Never finished the job. Too many promises to do and excuses not to come. Just took my money. To me…read morethats a scammer. Just a 1 to 2 day job and what they did was poorly done. Not caring about the stress they have caused.

From the owner: B & B Contracting/Bros in Hornell, NY is your top choice for quality roofing services at affordable…read moreprices! Thank you for considering us to be your roofing service provider! Please let us know how we can help by contacting us now at (607) 382-4910: * Roofing Contractor * Asphalt Shingle Roofing * Siding Repair * Gutter Cleaning * Downspout Cleaning * Asphalt Shingle Roof Installation * Asphalt Shingle Roof Repair * Flat Foam Installation * Single Ply Roof Installation * Metal Roof Installation * Wood Shake Roof Installation * Roof Repair * Roof Replacement

Excellent! Everyone was professional and friendly. The roofing work was top-notch and completed the…read moresame day. All debris was removed from the property and everything looks great. They are also very good at responding to questions.

I hired just in time roofing 2 years ago to replace my roof, on my contract it states 10 year…read moreworkmanship warranty, this summer during one of the first hard windy rain storm I noticed a wet spot on ceiling they did send someone out who checked roof told me he saw no missing or damaged shingles, said we were expecting more heavy rain would check back with me later that week, didn't happen, I have made several phone calls sent email have received no response, meanwhile the water mark on my ceiling getting bigger with each storm, their warranty not worth the paper it's written on