While the experience was good at first, Alex failed to ultimately complete the fix we expected and he said he could perform. Supposedly there was an issue obtaining the necessary part to complete the job, however this was not well communicated and weeks passed by with poor communication and no fix in spite of us indicating the time-sensitive nature we were under. At first we were told the part would take about a week to arrive, which turned into what to us seemed like a part never being ordered or even found. Alex then stopped responding to all attempts for communication including emails, text messages, and phone calls. If this was not a job he could undertake we would have rather known that on the front end versus be strung along and ultimately not get the fix that was needed, which now has put us in a further bind. Here we sit over 4 weeks later. We would urge others to use extreme caution if you choose to use his services, in the end you'll be out $300 or more with not much to show for it. read more
