The salesman Ray has helped me in the past installing a sump pump at our personal home and in a…read moreproperty we own. He is always thorough and gives me every possible option. I have come to trust him greatly. I certainly recommend this company.

I used Frank's to install I-beams in my basement to stabilize the foundation last week. Overall the…read morework was completed and seems fine however the customer service was lacking. The salesman gave me a hard sell and said they would price match their competitor by 100$. They actually didn't price match because the competitor's estimate included an engineering fee and Frank's required me to pay that fee (1000$) out of pocket. Once I agreed to go with Frank's the salesman became much less responsive and it took forever to get the work scheduled. The workers also ripped paint off my siding because they used duct tape to hold back my screens and they also left these screens open in the middle of summer for hours which let in a ton of bugs. The workers also used crude language throughout the entire job. I contacted Franks three times about these issues before writing a review and got no response.

We had a plumbing problem, that juston and his crew handle during the winter. He definitely knew…read morehis stuff. Great guy with an awesome work ethic. Turns out that they no longer make parts for what we needed, he offered options, we agreed on one, he came and finished the job. A new faucet. Works great, looks great! Thanks Juston!

Worst decision I could have made. I had this company install a front walk and rear stamped patio…read moreto the tune of almost $15,000. Worst job ever. They skimped on amount of concrete, newer put any reinforcing rods in the rear patio (not sure about the front sidewalk, did not slant the patio away front the rear of the patio (causing water to collect on the surface). Patio started to crack significantly after less than 6 months. No expansion cuts were made in the concrete. The workers did not cleanup the mess they made, including splattered concrete on our vinyl siding. I had the patio torn up and replaced by another contractor at the additional cost of $16,000...on top of the almost $15,000. I paid AOT Contracting. (AKA JUST ON TIME CONTRACTING). Worst job ever for me.

Great company. Set up the appointment to have our sani dry unit checked because it was leaking…read morewater. The company that put it in wouldn't honor the warranty. We called here they came out on time. The guy that came out was really nice. Cleaned it up and its working great!

From the owner: We are focused on high-quality solutions for all your wet basement & crawlspace problems. Our team…read morehas been expertly trained in the use of all our industry-leading products, such as our WaterGuard perimeter drain, our high-volume sump pumps, and our self-draining SaniDry dehumidifiers. If you have noticed a moldy smell or if your basement floors feel damp, schedule a free in-home estimate today.

I cannot recommend this company based on my experience…read more Communication was extremely poor from the very beginning. Phone calls went unanswered, text messages were ignored, and instead of scheduling an appointment, he showed up unannounced at 10:15 a.m., waking me up by climbing onto my roof without any prior notice. It's now been over a week, and I still have not received an estimate. At no point did he discuss the scope of the work, explain what repairs were needed, or provide any pricing. What was most frustrating is that he never even inspected the two areas we specifically called about. Those were the main problem areas, yet there was no investigation whatsoever. Instead, he simply took a few photos while standing on the roof and left. I was left with pictures but no answers, no diagnosis, and no estimate. I was also surprised to learn that the company does not offer any workmanship warranties. While that may be their business policy, it did not give me confidence. When you're trusting someone with one of the most important parts of your home, standing behind the quality of your work matters. Overall, the lack of communication, the unannounced visit, the failure to inspect the areas we were actually concerned about, the absence of an estimate even after more than a week, and the lack of any workmanship warranty left me with a very poor impression. Unfortunately, I cannot recommend this company based on my experience.

They are absolutely unreliable. I have spent months trying to get an estimate and then get the work…read moredone. They didn't return calls, they said they would call back and never did. It came down to them suggesting I had time to find someone else. I saw them in my church bulletin and wanted to honor the ad, and they didn't have any integrity.

I had Sid and his company out to repoint the entire perimeter of our foundation. It came out great…read moreand he was was extremely pleasant and fast. He knows what he's doing, even considering that our house is over 100 years old.

We just had Sid Burgess and his people take apart our courtyard brick wall to replace thirty…read morecracked bricks and repoint all of the walls and our chimney. They did a great job. My husband asked me where they did the repairs after they had finished. That is good work. They work carefully and skillfully. They arrived when expected, worked neatly, cleaned up everything after they finished and explained everything clearly and honestly right from the beginning. I will call them again when our other chimney needs repointing.

My fiancé and I had major basement issues and Dave saved the day so thankful for STORM. The…read moretechnology that they have is second to none. I live in an area where there is constant, flooding, and water pouring into our basement from low lying land. Dave had a solution immediately to give me piece of mind with the iBasement system. Highly recommend them to ANYONE with any sort of basement issues. I can't wait for them to finish this job

From the owner: STORM Basement Waterproofing was created to give customers a better option in waterproofing there…read morebasement. We are passionate about clean dry basements and strive to raise the bar in our industry. With 40% of the air that you breath coming from under your house, its no wonder why a dry mold free home starts in the basement!

Dale and his crew did extensive repair work on a house I own that was built…read more in 1870. The scope of this job included an ridge beam, rafters, decking, soffit, gutters. The original construction of this house was not up to the current acceptable standards , and therefore would not be up to code. Dale took photos, and did a live video walkthrough of the attic area so my husband and I could see the problems , and what was needed to repair this structure. My husband is a licensed general contractor. This job which was a large construction project was done professionally, and in a timely manner, as we were needing this completed before the northeast weather. Yes, we would recommend Dale and his crew to anyone. Kenneth , Dawn Lebbon

This guy is a scammer. If you hire him, you might as well just light your money on fire.read more