Everyone knows how much work it is to remodel a home. I know I dreaded the experience, especially…read moreafter hearing so many nightmare stories about projects gone wrong and conflicts with contractors. But remodeling, I have come to learn, is like marriage - it will take a lot of work, but who you work with will make all the difference.
Working on our large remodeling project with Bridgford turned out to be one of the best decisions we have ever made. I couldn't have asked for a more perfect team even if I could have created them out of thin air. Every single person - Chris Bridgford, Alejandro, Stephanie Walker (hands down the best ever!!), Jr, and even the contractors Bridgford carefully vetted and worked with - was absolutely amazing.
Their attentiveness, commitment to quality, and incredible patience made the entire process unbelievably smooth and easy to go through. Chris was a true perfectionist in the best way possible; he took pride in getting every detail - big or small - absolutely right and I couldn't have possibly asked for more. Stephanie was an angel sent from heaven - listening, guiding, and empathizing with me through ever step of the process and so warmly and gently walking me through a hundred thousand details. The way she thought through every small detail, it was as if she were imagining living in the home herself and helping me think about all the small but important things that I sure would have missed on my own. Every nook and crevice, from curvature of a door knob to lines and texture of the cabinet and everything in between, reminds me of just how much thought and care she put into this house and our home would not have been nowhere what it is without her help.
Unlike some contractors who push their own ideas or leave you to figure things out, Bridgford genuinely listened. They welcomed all my thoughts and hopes without judgment and offered thoughtful guidance whenever I needed it. They were considerate about the costs, too, always finding ways to get what we wanted, but without ever compromising on quality. Our project took a little over two years, and not once did they fall short of my (very high) expectations or make me feel alone in the process. Even when the stress of remodeling got to me, the team's calmness was like an anchor. They never rushed, never got flustered, and somehow helped me become calm and feel under control again, too. I absolutely hate having anyone mess with my stuff, but with Bridgford, I always knew I could trust them - not just to do the job right, but to care about our home, truly and sincerely, as if it were their own.
It's now been almost two and a half years since we moved back into our newly remodeled home and we still love it every single day. The craftsmanship, care, and beauty of the space are exactly what we dreamed of and I still marvel at all the work that went into making it what it is now. Remodeling is hard work, no denying it, but if I ever had to do it again, I wouldn't hesitate for even a second to work with Bridgford again. Words cannot express how much I appreciate them and the wonderful experience working with them. Thank you so much, Bridgford team!!