Okay, in their defense.. i did not get to hire them so i can't tell you how good the work was, or if they were on time. BUT.... I will tell you this story: We met with Bret Schiller (seems like a nice guy) and gave him our plans that was drawn up by our architect so he can give us an estimate. We didn't hear from him for a few days, i started to get worried. So we called him and left messages. he didn't call back. Turns out he had gone out of town for a week or so and neglected to tell us. Fine.. no big deal i thought. i'm sure he was busy and it was an honest mistake. But thats not all.... He informs us that he has LOST our plans! Needless to say, we did not go with him to do our remodel. He did apologize profusely and offered to pay for new plans drawn up. And we were leaning towards another contractor anyways since we thought he dissappeared on us so weren't going to hire him anyways. So no huge harm. But just wanted to share the small experience. read more

I've worked with many contractors in the past. These guys were the best I've ever worked with. How many times does a contractor get things done ON TIME and ON BUDGET. Actually, "on time" isn't quite right. They finished EARLY. I couldn't be more pleased with the work they did. read more

I had Schiller Construction remodel two bathrooms and do some additional work to my HVAC. Overall, I was not satisfied with the quality of the work nor Schiller's professionalism, for reasons I will detail below. First a little context. I remodeled my house in two phases. The first phase of the work (kitchen and public rooms) was done to a very high standard by Nunley Custom Homes. When phase two came around two years later, I learned that Nunley had moved his business to Sonoma County. So I turned to Brett Schiller, who was originally recommended by my architect and who was our second choice on phase one. Brett presents as a very pleasant guy, but his attention to detail is not good. For instance, we ordered bathroom vanities in January, but didn't learn until March that one of them was out of stock. We chose a shower tile that had thin stripes in the design. We made it clear that we wanted these to be mounted so the stripes would go vertically in the shower (like falling water drops). But when we saw them in place, they were horizontal instead. We asked that the bathroom door be mounted to open out into the master bedroom, because the bathroom was small. Again, when we inspected the work, the door was mounted turning into the bathroom, requiring it to be redone. For these reasons and others, the job ran twice as long as planned. What's worse is that, with each of these mistakes, we were given excuses such as "bathroom doors traditionally are mounted to go into the bathroom", or "we assumed the tiles were meant to be mounted horizontally", despite our clear instructions to the contrary before the work was done. Brett ultimately agreed to some financial compensation over the tiles, but it was too late (and too expensive) to rip them all down and have the shower redone the way we wanted it. There were additional issues, which I'll omit in order to keep this post from getting excessively long. After the work was completed (three months late), I had the house rented by a professional agency, and they discovered that neither the HVAC nor the electrical work done on the house had been inspected and approved by the City of Mountain View. Whether this was Brett's omission or Nunley's, I don't know, but surely Schiller Construction should have raised these issues with me when they did the work on phase two. As I said earlier, I've done successful remodels before - not only on this house, but on houses in other places where I've lived - and never had the number of basic errors, nor encountered such avoidance of responsibility as was the case in this relatively small job. All I can say is, thank heavens I chose Nunley earlier for the larger phase of my home's renovation. I hope this detailed review is helpful and gives you the incentive to consider other contractor options before choosing Schiller Construction. Incidentally, I find it curious that - prior to my review - there are no other Yelp reviews for Schiller later than 2014. read more

We did a large project with Schiller Construction and are getting ready for project #2, which will be much smaller. We're another happy customer ready to work with Brett and his team again. Project #1 was big: complete remodel of our kitchen, 2 bathrooms, and master bedroom. The house looks great! The remodel blends pefectly with the areas that weren't touched. Project #2 will be much smaller: our garage. High quality and a willingness to resolve any issue that arises... with a pleasant attitude and a smile. Schiller is owner-operated and has been in business for nearly 20 years. There are lots of fly-by-night contractors out there. This ISN"T one of them. read more

Great Guys, I'm a bit of a veteran home remodel customer, so I knew my project was going to be tricky, but I knew what was involved and they did a most excellent job, couldn't be happier with the results, they exceeded my expectations! Like most small to medium contractors, they're always a little stretched, but persist with these gentlemen because their work is truly excellent and I consider them master craftsmen! read more

We had Schiller Construction remodel both of our bathrooms and 2+ years later, we are still happy with the work. I have had the "opportunity" to work with many different contractors and I would hire these guys again, most others I would not bother with. They stayed on budget, except when I purchased items that were more $$ than what they had in the bid. They also came up with a creative solution to slightly move my toilet location (and still be in code) so I could have a bigger sink cabinet. Bathroom remodels are deemed small jobs, so we got Greg who covered for Chris (out on paternity leave) for the first remodel and Chris for the second. Both were really responsive with questions I had, etc. Chris even crawled under the house to "rescue" the cat that jumped down an open hole after I asked if the hole was covered (of course it was not) before letting the cat out of bedroom purgatory. We had a tile order issue because the store I had ordered the tile from went out of business. They made sure that we got the tile that was ordered, but unfortunately they didn't order enough and we had to wait while they worked with the tile manufacturer (local-ish, at least not from Italy) to make more pieces for the project. And it looks great. About 1 1/2 years after the project I heard a strange electrical sound coming from the outlet in the bathroom and called them about it. They had an electrician come out that afternoon to replace it. read more

My husband and I hired Schiller to work on our MV home several years ago. The experience went well until it did not. Over budget, multiple missed deadlines, but what continues to bother me was Brett's demeanor throughout the process. Very dismissive of me (the wife at home, who was often there for the work) and I did not feel that my concerns were listened to. I actually felt very uncomfortable during some disagreements - I felt that he is the sort to smooth talk, but when there's an actual dispute, there's the capacity to get nasty. Also we have had multiple problems since and the first time we did ask them to come out, but they never showed. I waffled on writing this review as I actually find him quite intimidating (another thing you never want to say about someone working on your home) but decided I finally should to save other people from our experience. Absolutely do not recommend. read more

We are building our 2nd home from the ground up with Schiller. I know few people who were happy with their contractor after one house and signed up to do it again. 1st house, we were 4% over budget and a bit behind schedule. Workmanship was the highest quality. read more

Schiller built our house, and we are so happy we picked them. We've been living in the house for just over two years and couldn't be happier. For us it boiled down to cost, transparency, timeliness, quality, and accountability. The bid was transparent, and there were no surprises down the road. The team kept us closely informed about cost, suggested cost-saving alternatives, worked very fast, and the quality of the work is fantastic. Our foreman was a problem-solver--never cutting bait and always fishing. The sub who did the bathroom floor got it mis-tilted, which we didn't discover until after moving in, and the foreman had them come right back and fix it. They were polite to the neighbors, and we had no complaints. They finished up a couple months early--though we couldn't get it signed off because our d*** fireplace took 9 months coming from Europe. I'll never build a house again (too many details), but I'll call Schiller when I do. I recommend them without reservation. read more

Schiller doesn't stand behind their work. We used Schiller on a major remodel and quite honestly, I would give them 4 stars for the project management and quality of workers on the job. The trouble is Schiller didn't guarantee it. When we had a water leak from a window that was missing flashing, we called them to come take a look at it. The project manager came out, agreed there should have been flashing and agreed to pay the expense to have the water damage fixed. We had our inexpensive handyman do the work. We paid our handyman and sent the invoice to Schiller as previously agreed. This was back in March, 2016. I sent Brett Schiller monthly reminders and requests for reimbursement. I had to send a paper copy of the invoice I had previously sent electronically. In July, he indicated I had finally supplied enough paperwork that he would pay the $1950 in repairs. The payment never came. I counted a total of 7 emails exchanged including one from July where Brett confirms he will be sending me a check. In September I remind him that we hadn't received the check. There was not reply to that email. An excerpt of that email thread is below. The take away here is: Schiller doesn't stand behind their work. Jun 4 to Brian, Brett, David Here is the invoice for $1,950. Thanks for taking care of this. best, cyndie Jul 18 Brett/Brian, Have we jumped through enough hoops to get you to pay this yet? I don't have a lot of friendly reminders left in me. I would hate to take this to public forum. Please advise when we can receive payment. And please remember when you wanted money from us, we paid promptly and with a smile. Jul 22 Hi Cyndie: I hope you and Dave are doing well and enjoying the house. Thanks for sending the paperwork over. I have it and will get a check sent out to you. Thanks Brett Sep 3 to Brett, David, brian Brett, We still have not received the check. You confirmed receipt of the paper invoice six weeks ago. Do you think you can get it paid any time soon? in 2016? read more

These guys are the biggest bunch of theives in the bay area. They pulled every trick in the box, bait and switch, over budget, not on schedule, jacked up change orders you name it. The workman ship of the subs is bad, bad bad. I would let them build anything for me ever again... Stay away! read more

In 2005 Schiller finished a remodel and reengineering of our 1956 Los Altos ranch. The remodel was so extensive that the county assessor re-categorized it as 2005 new construction. 7 years later we began to notice serious degradation to certain portions of the board and batten siding that looked like product failure. Brett came back to look at it and took a wood sample over to the lumber company who agreed that it was product failure. The lumber company agreed to replace the material and Brett kindly agreed to supply the labor to repair and repaint the siding. I was extremely impressed that 7 years later he would do that and would highly recommend Schiller as an honorable company to do business with. read more

Schiller Construction was the general contractor on our 2700 sq foot whole house remodel completed in 2007. They did a good job as measured by quality, skill, attitude, integrity, accessability and flexibility. They met our expectations (that they themselves set) and exceeded them in some cases. The job was finished a little late leaving us only a few days to move back in before losing our rental house. Their after completion follow-up has been fine, and as promised. I am happy to recommend them and use them again. read more

Do not use these guys under any circumstances. We had to get our legal folks on this company twice to get them to fininsh. The wosrt of the construction nightmare stories that you'll ever experience. All the tricks, low ball bid, bait and switch, demolition of items in the house not on contract and twice the cost to replace, over schedule by 5 months, and punch of items not completed. We moved back in three years ago last month, and every day I look at look at stuff around our house that an amature could have done better. Shame on Brent Schiller and the team he calls contractors. read more

I just read the reviews and a couple of them I really find hard to believe. Here is why: I am nearing the end of my third project with Schiller construction. The first was adding on a master bedroom, bathroom and walk-in closet, that was done in 2003. A few years later, while I was living out of the country, the sewer system backed up and flooded the new part of the house (City's fault and they paid for all the repairs). I talked to Brett Schiller over the phone and got them started fixing it. By the time I got home they were done and I could not tell anything had happened (the floors, drywall and tile all got replaced along with moldings and other things). Last year my wife and I decided to add on a dining room and laundry room and expand the kitchen. I called Schiller to get an estimate, but I also got estimates from two other local construction companies. One bid came in really low but after looking at it and seeing things that did not make sense we decided not to go with them. Another bid came in really high and we also decided not to go with that company. Schiller Constructions bid came in between them and closer to the higher one but we sat down and worked on it several times with Brett Schiller to get it into our budget range which we finally did. They have been working on the project for several weeks now and while we really want it done faster, who doesn't when you are living at the house during construction, we are happy with the progress being made. I had heard stories of contractors starting a job, leaving their tools and not coming back for weeks, that is NOT Schiller Construction. The project manager would come by every day and update us on the plans for the next several days. The first time I met him he gave us his cell number to call him with any questions or concerns. If something did not go according to plan he would let us know why and how he was addressing it. One day I noticed a trim piece from the work they did in 2003 had rotted out a bit at the base, not a problem it was replaced a week later. All in all I am very happy with this company and would certainly get a bid from them for the next project and would most likely go with them again. As for one persons comments about having to use "Legal folks on the company twice" I don't know what your project was like but after mine was done we did a walk through with Brett Schiller and gave him a list of all the minor things to fix and they were done in a week. After that I found a couple other things I hadn't noticed in the walk through and they came out and fixed those as well. I had no problem getting them to finish the project. I also did not send the final payment until everything was done to my satisfaction and even after that they fixed the few minor things I found. Bottom line, sorry for being so long winded, is that I would not hesitate to recommend them to friends and neighbors or use them again on another of my projects. read more

We didn't end up using them, so can't comment on the quality of the work. But the experience was that Brett - came to estimate the amount of work (we were doing minor kitchen remodel + various amounts of work elsewhere, roughly a 50K renovation). He seemed like a nice guy, and we were interested to work with him, but he never followed up, or replied to e-mails or voice messages. I understand he might not have been interested in the job, but at least common courtesy would be to actually acknowledge and not to waste anybodys time. read more

Schiller Construction remodeled our kitchen and they did a fabulous job! Not only on budget, but they finished early, they were professional, the site was neat and tidy, excellent workmanship. Brett Schiller helped us find the best deals on appliances. He also gave us great ideas on how to best use our space. Bill, project manager, was thorough and was in constant communication with us via email to confirm progress and next steps. Highly recommend Schiller Construction! read more