Love coming here. I never had issues with customer service, they are always nice to me, they even…read moreremind me about the coupon and give me the chance to pull out my phone and get it. Anyways my bank account doesn't like me coming here, I always say I need one thing.............20 items later.............sure. LOL Anywho it's always well stocked.

I purchased a few bigger items, carrying through the store with my hands full, passed 5 workers,…read morenone offered to help. Price tags missing and discounts different for every single item-- confusing. I mentioned to the manager that nobody would help me, and she said, "Well it's our stocking time- that's what she said, no apology. Guess that's where they learn it from- awful customer service.

I have nothing but wonderful things to say about this store. Friendly employees, fun finds, and…read moreappropriate prices for the quality of items. We've been back several times and look forward to the warehouse sales on the first Sunday of the month! We have many beautiful pieces (and even great designer clothing & accessories) in our home offering them a second chance at life and love. Thank you for being so awesome!!

Wow! We went on one of their "1st Sunday of the month" warehouse openings. Best description ? It…read morewas a very well organized zoo. The crowd went single file through door right at 11:00 AM into a few showrooms of other people stuff. Giant variety of household, garage and outdoor gear at good prices. We didn't find what we came for but we will definitely be back.

Beautiful store. Very well organized, not overwhelming or thrown together like other places. Lots…read moreto see, lots of awesome dark obscure art, love everything about it. And it smells so good in there. I found some good gifts and some cute things for myself. Staff is so friendly. I highly recommend this little store.

Tucked quietly on the corner is a beautifully strange little sanctuary for the curious and the…read moremacabre. The moment you step inside, you're wrapped in a moody, gothic atmosphere that feels less like a store and more like a place to linger -- to explore, to wonder, to feel. The collection is a haunting blend of morbid mementos, scientific oddities, and dark, beautifully crafted pieces that pull you in and refuse to let go. Every shelf holds something fascinating. Every detail feels intentional. What makes it even more special is that the owner creates most of the pieces. There's soul in the work -- and it shows. Warm, welcoming, and genuinely passionate, they make the space feel personal and alive. Elgin is lucky to have a shop like this -- a little corner of the strange and the beautiful. Prices are fair, the vibe is unforgettable, and it's absolutely worth stepping inside.

I cannot say enough great things about this location. The minute we walked in here we were warmly…read moregreeted by Ken. We had an idea of what we wanted but did not have any specifics in mind. He provided helpful style tips along the way and wasn't pushy at all. We ended up changing our mind on the couches we wanted because they were unfortunately too big for our space. With that being said, they still have a lot of fabulous options here and the savings are incredible! Courtney was also so helpful who helped us on the phone. This store is clean and everyone was following safety precautions. If you are looking for genuine and personable customer service, do not hesitate to give this location a visit. Thank you so much Ken and Courtney!

Increase the quality of leather. Chair overall especially the manual version is noises and not…read moresmooth going up or down. La-Z-Boy can do with a real overhaul especially for the price they charge.

Walking in felt very familiar. I'm not sure if that's because I may have visited this store so long…read moreago I forgot, or because the workers were so welcoming and friendly upon my arrival. This is a great spot if you're in the mood to shop or just meander. With vendors upon vendors, it's almost as if you're shopping at a bunch of mini stores. Handmade items, vintage goods, collectables to items you didn't even know existed. I've been to quite a few of these consignment type stores and I was very impressed at how organized and clean this market was. They even have a cute area in the back with free coffee, little snack samples and a place to rest your feet. The prices range from vendor to vendor but overall seemed pretty reasonable. I was impressed they have essentially a whole jewelry store in here where you can not only purchase jewelry but they repair items as well and were very informative. The space is a large warehouse-type of building with its own large parking lot making it very easily accessible.

Stopped in on the way through town to finds many booths with a variety of items, not just vintage -…read moresome new and some homemade. There was also a jewelry counter towards the middle of the store and what looked like maybe a coffee stand at the back. Bathrooms were located at the back of the bathroom. The vendors/staff were friendly, talkative, and eager to help us gather Royal Haeger. Some vendors had very reasonable prices while others were very expensive. They wrapped and boxed our items - sadly one of our purchased pieces didn't make it in the box when we left. An easy stop if you are in the area and/or if you need a gift for just about any type of event.

Love the service, they actually understand what clean is...I would definitely recommend!!!read more

After having my home renovated, Christie was referred to me by a close friend. She came in on a…read moreFriday and by the time she was done, my house was truly a home. From top to bottom, upstairs to down, everything was spotless!! I would and will recommend her service to any and everyone Mike Newberger

I waited a while after we moved into our new home (2yrs) but finally took the plunge to hire a…read moredecorator from Strawflower. It was well worth the wait. Rebekah is amazing. She figured out what we liked quickly and went to work! My downfall is I think too much about being symmetrical with furniture layout while at the same time always looking for detailed, exquisite pieces of furniture for every piece. Well, it's been 3 weeks since we've been working with Rebekah and our first floor is almost done. We absolutely love it and our house finally feels like a home. She is all about less is more. Layers and mixture of texture, colors, floral arrangements. We look forward to working with Rebekah for the remainder of the house. She is a gem.

Bad experience in making a return. The sales rep was rude and not concerning about the purchase not…read moremeeting my design needs. Attitude and return policy needs to be addressed. It will be the last time I shop at this store!

Had 2 great customer service experiences here this past weekend…read more 1. Went to the "help desk" and a wonderful woman helped me easily order curtains they currently didn't have enough of in stock. So helpful and friendly, and when asked if I had a coupon she said in the next few day if I got one, come back to get the refund. Sure as heck that afternoon in the mail...a coupon. 2. When I went back to get the refund, the woman was so nice, and had to do some complicated stuff to get it done, but I was patient and understood and she helped me save over $40! I'll be at this store again soon.

They have so many different types of home appliances & other needs for your home along with soaps ,…read morecleaners & unique items that you can't find anywhere.