Dairy Queen

For starters the place is super clean, the service is great as always. Food came out quick & it was…read moreDELICIOUS! Portillos is always a go to when we can't decide on a place to eat and we can never go wrong with it! Got the big burger bundle and the chopped salad for the Mrs. We come here often! Definitely recommend to anyone who hasn't yet tried portillos

Ugh!! Simple order I thought but AGAIN…read morecharged for a side of gravy that I didn't get!!! Soooo frustrating

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Perk N Pickle

4.7(11 reviews)

I had a really solid American burger from this food truck at our neighborhood 4th of July event…read more The brioche bun was toasted and flavorful. It held up the beef patty and toppings quite well. The beef patty had a good sear but wasn't real juicy. Apparently the side of the day changes and today was watermelon which I thought was weird. It wasn't as bad as I thought because, despite everything being served together, the burger and the watermelon remained fairly separated.

Very delicious! Next up on my Blue Raptor Food Truck Tour is Perk N Pickle! And this is a quick and…read moredirty review: great service/people, fresh sandos and good bang for your buck! I had the Cuban plain - because I'm picky like that - and the side of the day was tots! I'm stuffed, in a good way. If they're at your taproom or wherever else, check them out! Next time I'm trying the fried chicken sandwich.

Loaded Fries

Chicago Dog

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Elote dip display

Wee-Dee's

3.9(119 reviews)

New Management. They don't seem to care about much, and they are far from friendly. No more poppy…read moreseed buns for the hot dogs, no celery salt, the pickle was thinner than I've ever seen, giant chunks of onion and tomatoes with stems. The Gyros have changed too. The slices of Gyro are nearly 3/4 of an inch thick. These people don't know what they're doing and I'm done.

This place is a joke. The website has no information and a ton of ridiculous adds. No menu. The…read morepeople working there are not friendly, and completely clueless. I expect it will go out of business soon because they just don't seem to care at all.

Philly cheese

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Skippy's Gyros

3.3(115 reviews)

2.5 mi

My wife and I stopped off here to split a king gyro and some fries. It was my first time there and…read morewas impressed with the cleanliness and the decor of the dining area for a fast food place. Our order came out quickly and we dove in. This is one of the best gyros I've had. The very fresh pita was loaded with fresh meat, onion, diced tomato, and very nice tzatziki sauce. This gyro filled us both up. It had the right balance of all the ingredients and the french fries were perfect. They've got a great offering of all your Chicagoland fast foods from burgers, hot dogs, Italian beef, and sausage. polish and chicken. If I didn't have such a hankering for gyro, I would have had a hard time deciding what to order. I apologize that I don't have any photos to upload as we scarfed it all down before I could even think of taking a picture.

This place has really gone downhill. Food quality is not good. I keep giving it more chances , but…read morethink I'm done after this last time. For example, my most recent experience was with a chicken gyro....sauce just tasted off as it has once before. The chicken was off as well.

Baked Mozzarella Beef on Garlic Bread

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McAlister's Deli

3.9(61 reviews)

Overall the establishment is clean, and fast service. I have tried the ultimate nachos and they…read morewere pretty filling. They come with chili, cheese, olives, jalapeños, tomatoes, sour cream, and avocado. The soups are ok just a bit water down for my taste, the baked potato soup is ok and not that many potatoes in them. The chicken and dumplings has good flavor but again not that many dumplings. The grilled chicken sandwich is ok but but need a bit more seasoning for my taste. The best salad that is on point is the southwest chicken salad, and their house dressing. Over all a bit over price but good healthy options for lunch.

Employees don't actually read order tickets. Almost always missing something from my order. I'd say…read moremy food is wrong 25% of the time. Anytime I try to add extra of something they put none of it in at all. Maybe the way the tickets print is the problem but more training should definitely be done on how to read their tickets to avoid the issue. Cause it is way too frequent. Honestly done coming here at all

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Potbelly

3.2(37 reviews)

2.0 mi

If I could give this place zero stars, I absolutely would. This was one of the worst customer…read moreservice experiences I've ever had, and what happened could have had serious consequences. I ordered an Original Pizza Melt for my son and made it very clear that I wanted only sauce, cheese, and bread. I specifically told the employee that I did not want any meat or other toppings because my son has food allergies. This wasn't just a preference--it was for his safety. Despite giving clear instructions, they completely ignored my order and loaded the sandwich with ingredients I specifically asked them not to include. When I got home and opened the sandwich, I couldn't believe what I saw. It was completely wrong. At that point, the food was unusable because my son is allergic to several of the ingredients they put on it. A mistake involving food allergies is not something to take lightly. Restaurants have a responsibility to pay attention when customers make allergy-related requests, and this location completely failed to do so. I called the store expecting them to make things right. I wasn't asking for anything unreasonable--I simply wanted a refund because the mistake was entirely theirs. Instead, I spoke with an employee named Mai, and she was unbelievably rude from the beginning of the conversation. She immediately refused to refund my money, didn't apologize, didn't seem concerned that the order involved a child with food allergies, and offered no solution whatsoever. I even explained multiple times that my son could not eat the sandwich because of the ingredients they added, but she showed absolutely no empathy or concern. Instead of taking responsibility, she told me I would have to contact corporate if I wanted to file a complaint. When I expressed how ridiculous that was for something that was clearly the restaurant's mistake, she basically told me, "Tough luck." I have never been treated with such disrespect by a business. Good customer service means owning up to mistakes and fixing them--not dismissing customers and acting like their concerns don't matter. What makes this experience even worse is that the issue involved food allergies. If a restaurant can't follow simple instructions that are clearly given, it puts customers at risk. That's unacceptable. A simple apology, a refund, or even a replacement would have gone a long way, but instead I was met with indifference and hostility. I will never be returning to this location, and I wouldn't recommend it to anyone--especially if you or a family member has food allergies or dietary restrictions. If they can't be trusted to prepare an order correctly or handle a legitimate complaint professionally, they don't deserve your business. Save yourself the frustration and spend your money somewhere that values customer safety and treats people with respect.

I've never had nothing but a good experience with this location…read more I can't say I eat here often, but the times I've been here have always been satisfactory. Staff is mostly young, hard working and eager to do their best. Food quality is good and consistent. They don't force a tip, so I'm always happy to give one!

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Culver's

2.7(62 reviews)

1.8 mi

Cannot understand/remember/read, "Culver's Deluxe with everything plus ketchup."…read more I have ASKED how to request it. They ASK, "what can i make fresh for you?" It's $8 for a fast food burger!!!! YOU can put some ketchup on it if requested. PLEASE

Today was not a nice day at Culvers in South Elgin location!!! Only asked a simple question and the…read morelady there was so RUDE did not even try to look at me and talk to me giving me the back and answering my Questions very not Nice!!! I did make a call and talk to a Manager on Site!!! She was going to tall to her Employee thereSo Im giving my $$ Service to. West side of Elgin instead!! There more nicer and have more RESPECT!!!!Bad Place

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ZZA Factory

3.9(211 reviews)

3.4 mi

I found out about this place because of a billboard and their pizza was AMAZING! The pizza was…read moreabsolutely delicious... perfectly crispy crust, fresh ingredients, generous toppings, and so much flavor in every bite. You can definitely tell they care about the quality of their food. The service was great too! Highly recommend!

Stand strong on your advertisement!!…read more Good food too!! Can't wait to go back to get theTHIN pizza.

Changing prices and service charge

Menu 1 as of 6/3/25

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Menu 2 as of 6/3/25

Jersey Mike's Subs

4.1(49 reviews)

2.2 mi

Very impressed with this store and their management! We had a mix up with our order, they gave us a…read morecall back within the next hour. Offered to make it right the next time we come back. I really appreciate their customer service and being willing to make it right! I will always come back to this location!

First, this location is quickly becoming my fav! Every employee is so nice! The sandwiches are…read morefantastic, bread is always good, and the cookies are top notch. I've been a few times during lunch and the wait is reasonable and there's plenty of seating. Rumor has it there is also a drive thru (screeeeeeeeam!)

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Taco Bell

1.4(85 reviews)

2.3 mi

Get out of the hospital hungry and they told me u cant a normal chicken supreme soft taco wtf or…read morethe meal got 3 cheesy bean and rice burritos and 1st one didnt finish other 2 trash not normal . So spicy im puking I will never go back . Thanks elgin taco hell. Zero stars if I could nothing like getting out of hospital and up all night puking .

These guys are so chopped, took 30 minutes to make my order and ended up giving me the wrong order…read moreand food was cold asf. 10/10 Taco

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1 review that is not currently recommended

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Christian H.

4

16

4

12 years ago

Great ice cream!!! They have several flavors to choose from and they are all amazing.

Dairy Queen - icecream - Updated September 2026

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These people have no idea what a banana split looks like or how it's made. Banana, ice cream,…read morewhipped cream. I gave up on this DQ a few years ago, tried again today, .... Buh Bye.

I ordered the eggnog milkshake. It was out of the ballpark! Tasted very good had whipped cream on…read morethe top. The service was outstanding. Very courteous and attentive. As always when I come here. Frequenting since summer 2025. Mario and Ursita should be recognized for their friendly and courteous manner. Thank you for making my night!!!

Andy's Frozen Custard

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(53 reviews)

Loved my sundae, so delicious and they were not stingy on the ingredients. Very nice customer…read moreservice. Seating area is limited and same with parking, but overall great experience!

Honestly, I'm ashamed of how many times I've checked in at this place lol The best custard hands…read moredown! It's a bit pricey but it obviously doesn't stop me. It helps that they have a reward system in their app lol Sometimes they will have offers like a free cone and recently for the summer they had floaties for $3 every Tuesdays. My go to order is butter pecan concrete with butterscotch. Sweet, and creamy. I like that it's still thick and not blended too much like a smoothie. They put enough that there's always a pecan in every bite :) The cannoli thunder is another good one too but I think that was limited/seasonal. Service is pretty fast. I've always gone through the drive through. Most of the time there's a line but it's worth the little wait for fresh quality custard. They also have merch. So you know I have to represent and get a sweater. Because the winter will not stop me from getting my favorite custard! Don't forget to download the app and check in to earn points!

Potbelly

3.2

(37 reviews)

If I could give this place zero stars, I absolutely would. This was one of the worst customer…read moreservice experiences I've ever had, and what happened could have had serious consequences. I ordered an Original Pizza Melt for my son and made it very clear that I wanted only sauce, cheese, and bread. I specifically told the employee that I did not want any meat or other toppings because my son has food allergies. This wasn't just a preference--it was for his safety. Despite giving clear instructions, they completely ignored my order and loaded the sandwich with ingredients I specifically asked them not to include. When I got home and opened the sandwich, I couldn't believe what I saw. It was completely wrong. At that point, the food was unusable because my son is allergic to several of the ingredients they put on it. A mistake involving food allergies is not something to take lightly. Restaurants have a responsibility to pay attention when customers make allergy-related requests, and this location completely failed to do so. I called the store expecting them to make things right. I wasn't asking for anything unreasonable--I simply wanted a refund because the mistake was entirely theirs. Instead, I spoke with an employee named Mai, and she was unbelievably rude from the beginning of the conversation. She immediately refused to refund my money, didn't apologize, didn't seem concerned that the order involved a child with food allergies, and offered no solution whatsoever. I even explained multiple times that my son could not eat the sandwich because of the ingredients they added, but she showed absolutely no empathy or concern. Instead of taking responsibility, she told me I would have to contact corporate if I wanted to file a complaint. When I expressed how ridiculous that was for something that was clearly the restaurant's mistake, she basically told me, "Tough luck." I have never been treated with such disrespect by a business. Good customer service means owning up to mistakes and fixing them--not dismissing customers and acting like their concerns don't matter. What makes this experience even worse is that the issue involved food allergies. If a restaurant can't follow simple instructions that are clearly given, it puts customers at risk. That's unacceptable. A simple apology, a refund, or even a replacement would have gone a long way, but instead I was met with indifference and hostility. I will never be returning to this location, and I wouldn't recommend it to anyone--especially if you or a family member has food allergies or dietary restrictions. If they can't be trusted to prepare an order correctly or handle a legitimate complaint professionally, they don't deserve your business. Save yourself the frustration and spend your money somewhere that values customer safety and treats people with respect.

I've never had nothing but a good experience with this location…read more I can't say I eat here often, but the times I've been here have always been satisfactory. Staff is mostly young, hard working and eager to do their best. Food quality is good and consistent. They don't force a tip, so I'm always happy to give one!

Jersey Mike's Subs

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(25 reviews)

I've been to this location in the past and go to jersey mikes often and know the price of my…read moresandwich. Today Carlos tried to charge me different and I explained to him that is now how I've ever been charged at this location and other locations for my veggie sandwich as I don't get the main ingredients listed and always get run up A La Cart. He sat there and argued with me even though I have a receipt from another location just yesterday. Horrible customer service. I ended up not getting the sandwich son asked me why I didn't get my sandwich as we walked out. I will never go back to this location, so rude....

I hate to give anyone one star but I'm angry. I stopped by for a quick sandwich. I've been coming…read moreto this Jersey Mike's for years. it is my neighborhood Jersey Mike's and I come here all the time. All of a sudden they won't give you a small glass of water. I bought a nine dollar sandwich and you can't give a customer a glass of water? What is this world coming to? I'm trying to be healthy and all the stuff in your fountain is junk. I told the kid at the counter that I was angry and that he should make sure he tells his manager. Fully expecting an explanation or an apology from the manager. I sat there and ate my sandwich. Never came. There's two excellent restaurants on either side of Jersey Mike's here in Bartlett. Choose them. Family owned and comitted to our community. I'm sure Jersey Mike's will respond to this and say it's company policy or something like that. I don't care. When we've gotten to the point where we loyal customers a small glass of water something is really wrong.

Chick-fil-A

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(29 reviews)

Someone surprised me by getting me a chicken sandwich for lunch. What a fantastic treat. The…read moreChick-fil-A chicken sandwich is meatier, juicier, and larger than competing fast food chains. Combine it with the honey mustard sauce and you have a winner. This was a carry out order but the food was still hot when I was able to eat it.

Used to be a favorite though expensive. Always got extra ice when it was requested. Not anymore…read more Lucky if you get regular ice. A silly thing to be upset about, but was he main reason I'd go there was the drinks. Oh well, shouldn't be spending all that money

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McAlister's Deli

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Overall the establishment is clean, and fast service. I have tried the ultimate nachos and they…read morewere pretty filling. They come with chili, cheese, olives, jalapeños, tomatoes, sour cream, and avocado. The soups are ok just a bit water down for my taste, the baked potato soup is ok and not that many potatoes in them. The chicken and dumplings has good flavor but again not that many dumplings. The grilled chicken sandwich is ok but but need a bit more seasoning for my taste. The best salad that is on point is the southwest chicken salad, and their house dressing. Over all a bit over price but good healthy options for lunch.

Employees don't actually read order tickets. Almost always missing something from my order. I'd say…read moremy food is wrong 25% of the time. Anytime I try to add extra of something they put none of it in at all. Maybe the way the tickets print is the problem but more training should definitely be done on how to read their tickets to avoid the issue. Cause it is way too frequent. Honestly done coming here at all

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