I am so impressed with this store! I ordered my sandwich, they were friendly and made it quickly. I got in the car and realized it was chicken, not beef. I came back to the store and after telling the young lady the sandwich they made was chicken, not beef, I realized I made the mistake and gave them the wrong number... The man who was cooking was very friendly and made me a new one. They would not let me pay, even though it was my own fault, and let me keep the chicken one, as well! WAY TO GO South Elgin Jersey Mike's! read more

Very impressed with this store and their management! We had a mix up with our order, they gave us a call back within the next hour. Offered to make it right the next time we come back. I really appreciate their customer service and being willing to make it right! I will always come back to this location! read more

First, this location is quickly becoming my fav! Every employee is so nice! The sandwiches are fantastic, bread is always good, and the cookies are top notch. I've been a few times during lunch and the wait is reasonable and there's plenty of seating. Rumor has it there is also a drive thru (screeeeeeeeam!) read more

I ordered a regular sandwhich with a bag of chips and the sandwhich was about three quarters the length of my hand. I'm 5'9". Sandwhich looks like it has a giant bite taken out of it and it measures roughly 6.5 inches right out of the bag. Over $10 for this sandwich plus a bag of chips. Never ordering from this jersey mike's again. read more

Jersey Mike's Subs - No bites taken, this is what I unwrapped the parchment to find. No bites taken - Sandwiches Near Me - South Elgin, Illinois

They gave me the wrong drink, wrong size sandwich and didn't give me my chips. Annoying since I was the only person in line, they weren't busy and they repeated my order back to me and it was correct. read more

The #13 original Italian on Rose Mary Parmesan bread with bacon and lettuce and mayonnaise only I highly recommend. It's also my favorite Sub sandwich shop. The service is amazing. The ambience is good as well. read more

An A-OK Jersey Mike's that got the job done. I ordered the #7 which was the Turkey and Provolone sandwich "Mike's Way". It was delicious. I liked the shredded lettuce and the red wine vinegar. The people behind the counter was friendly and got our sandwiches out pretty quickly. The restaurant itself was clean and well kept. Of all the fast food sandwich spots, Jersey Mike's Subs is probably my favorite. BATHROOM REVIEW: Located near the back, the bathroom is a one-person bathroom. Inside, the bathroom was clean and everything looked A-OK. Sit or squat? Squat. read more

These sandwiches NEVER disappoint!! Always so fresh and made with love, Kristin is so sweet and helpful and always a joy to talk to. I have not seen the amazing and funny girl with face tattoo in a while but she's super cool and always gives me great suggestions on what to add to my subs. I normally like meat on my sandwiches but I was told that the veggie sub was amazing so I had to try it and they are correct! Going veggie is probably going to be my new favorite thing read more

Jersey Mike's Subs - #14 veggie sub mikes way - Sandwiches Near Me - South Elgin, Illinois

I just want to say, the two guys who were working tonight ( 2/17/23 ) at closing time, are amazing employees and deserve a raise. I walked in with my father, 10-15 minutes before closing time, and ordered 4 hot subs. 4 of the most time consuming subs on the menu, right before closing time. We were greeted with nothing but respect and positivity, even after I forgot to tell them I wanted bacon on one of the sandwiches and told them at the very last second. I wish I would have gotten these two young men's names but I didn't. If the owner of this location sees this, please give the two men working late on ( 2/17/23 ) a reward or raise of some kind. They are excellent employees. read more

This is the worst Jersey mikes around horrible management. But more importantly really bad food. Bread is always stale. For a 20.00 sub! Stay far away read more

Absolutely so rude. I ordered a few sandwiches and they made them wrong, I walk in and explain that it is wrong and politely asked them to fix it. The girl was so rude rolled her eyes a few times. read more

I like jersey mikes, but I'm unsure of this location. I went there last weekend and got sandwiches for my husband and i, and i intended to pay with a fully loaded gift card that my husband gave me (he gave me the receipt with proof of purchase too). When the staff swiped the card they told me there was only $7.82 on the card and i needed to pay the remainder. I told them it was impossible it was a brand new gift card with $30 on it. They didn't care and told me if i had an issue to call corporate. So i had to waste a week of my life getting it figured out. Turns out that corporate looked at the transaction history and they double charged my gift card. They thankfully refunded me the amount and now that i have my gift card back i will plan to use it at a location that knows how to complete a transaction with a gift card, correctly. read more

Customer service is very important to me then food is second. My first time visiting this location, and the customer service was outstanding! The food is great also. I can't say enough about how friendly each and every staff member were. Will definitely be back. Thanks for the great experience read more

Now this is for the review of this establishment. I have used both App and walk up service as well as delivery through the App. Well versed on all aspects of business. I have always special requests as I do not eat Turkey and they let me sub pepperoni for it. Other Jersey Mike's locations do not honor this request. I have ordered the giant subs(a little too much bread for my liking) and have had it cut into 1/2's,1/3's, 1/4's with no issues. They do accept coupons and I also utilize both cash and Gift Cards from Jersey Mikes, The meat is a small portion, but when I order double meat it does not disappoint. They have made it the way I prefer it every time. Disappointed they got rid of tomato wrap. Negative one star for bread selection needs to be more diverse. Wraps -which I almost order exclusively now- can only be white-dont eat wheat-. When I go into shop I get greeted with a smile and they listen to all my special requests, (double meat, extra cheese, etc). I have thoroughly enjoyed the wraps as they are very tasty and 2 of them fill me up good. They taste fresh and have not been disappointed yet and I have ordered from here too many times to count. A little slow on delivery-doordash (Avg 40 minutes)- not as fast as Jimmy john's but still the number 17 -Mike Philly-wrap. Still arrives plenty warm and love it as juices flow from the beef. they also have a Cancero Special #12 ( roast beef and pepperoni) that is not on restaurant menu but they know what it is. I can honestly say that using the app is easy and I have picked up through the drive thru as well. Even paid for it through the app. Even with all my special requests, this is my exclusive sandwich place now as they meet/exceed my expectations. Wish they had Gyro meat though. read more

I really enjoy Jersey Mike's chain of subs- and this particular location is no exception. The space is fairly small, it definitely couldn't host large groups, but is welcoming and was very clean. The employees were having a great time working together, were bantering back and forth in a friendly manner, singing, etc. which I thought was a lot of fun. They made our sandwiches quickly, and they were delicious. I will definitely be back to this location in the future. I've also noticed some coupons for this location in the local coupon mailers, so you can look for those as well. read more

I'm a Jersey Mike's convert. I love vinegar, and the fact that they will give you as much as you want on your sandwich makes me happy. The ingredients are always fresh, plus they have a wheat option. Honestly though, the thing about this location that has Made me a regular is the Customer Service. Tonight there was a problem with my total. I caught it, mentioned it, and Mike, behind the counter, more than made up for it. That's how you run a business...keep the customer happy. I will now be back, I've written this review, and I'll tell my friends about Jersey Mike's Instead of the opposite. I could just as easily Have gone to Jimmy John's next time, but now, I won't!!! JM's has earned my sub sandwich business. read more

Easily the top national chain sandwich shop that I eat at. Staff is always very friendly and chatting you up. Meats for the sandwiches are cut fresh for you. Choice of veggies and condiments make it nearly impossible to get a bad sandwich. I mean, its your creation after all. One thing to note, any sandwich can be made into a wrap. Recently, I have discovered that the Big Kahuna on a white wrap, uncut, is one of the best steak burrito's I can get in the area. One other note, I love the new online ordering and app they have for their stores. Love being able to send my order, then just drive through and pick it up on my way to work, instead of waiting in line. Very easy to do as well. +1 for that option! read more

The subs are great, fresh cut meat and cheese, the bread is always awesome! The people who work there are always very pleasant and are great to talk with too. All in all a great place to grab a sandwich. read more

Jersey Mike's Subs - Entrance - Sandwiches Near Me - South Elgin, Illinois

Fresh and fast subs. Very clean restaurant, friendly staff. Never used drive thru. My favorite sub shop in the area is Jimmy John's though.

The best place for subs. The Philly Cheese steak is my favorite. I always get the bigger sandwich for left overs read more

The employees are nice, quick, and efficient. They really look like they know what they're doing while they make your sandwiches. So far this place has the freshest tasting subs I've ever had at any sandwich shop. Also, the subs are huge which makes up for the price, and they stuff them with meat unlike Subway and JJ where they'll just throw down a couple slices. The reason I don't go here as often as Subway is because of the lack of choices. You can't choose your sub to be toasted. Why don't you ask what I want specifically instead of asking "Do you want it 'Mike's Way'?" I'm not Mike, so why would I want it his stupid way? Pros: +Expert sandwich makers +Quick +Subs are huge +Actually put a good amount of meat on your sub Cons: +Limited menu options read more

Personally, I love Jersey Mikes. It is one of the best sandwich places I have been to. The service is unmatched, the meat fresh as can be, and the sandwiches delicious. If you want a good sandwich and great service, head to Jersey Mikes! read more

I'm a big JM fan. Though I feel when you pay top dollar for a sub your vegetables should look good and appealing to the eye. Your lettuce shouldn't be brown. So instead of being cheap why not put fresh veggies on there? I don't really want to eat on my sub what expired yesterday or the day before so you can save money. Would you eat brown lettuce on your sub? Especially when a giant sub cost more than your employees earn in an hour. If your going to be charging top dollar for a sub then give people what they pay for. I will not eat here again. Disgusting! read more

Love Jersey Mike's, and this location has the BEST manager. He is friendly and genuine and has an excellent rapport with both his customers and his staff. Great service and food. I can't say enough about this location. So happy we live close!! read more

I love these sandwiches. Always fresh, fast and high quality. No other sandwich maker comes close in my opinion.

This is a fantastic sub shop! Bella was amazing in the fact that she made me a "sub in a tub!" I'm watching what I eat & she grilled chicken & topped it off w all the sub goods on top from Kristen's awesome suggestion! Natasha, Mickey, Kaitlyn, and Maggie were hustling during a super busy lunch. Love this place! read more

I have been a customer with this location for several years & have been very pleased. The manager was always great. The sandwiches were always made to order correctly. When I use the app on my phone, we can drive to pick up at the designated time & normally we don't even have to get in the drive thru line. They just bring it out to us. However, tonite I am wondering if they are under new management. We were asked to pull up to the drive thru window, even though we were on time to pick up. We waited literally 15 minutes in the drive thru line because they had messed up the order of the lady in front of us. By the time they got her sandwich remade, there were 5 of us waiting in line. I even called to see if they could have her pull up & they could bring her sandwich out front to her & I was told "no, there is nothing we can do about it. We apologize, it will only be another couple of minutes." Heck, even McDonald's has better customer service. I was extremely disappointed. I will give them another chance, but my high opinion of their service has been spoiled by this experience. read more

Food is great. Management and Staff are friendly. They deserve a round of applause...but since I can't do that VIA computer, I will just say...see you later today. I need my Number 9. read more

Great, fresh subs. Outstanding customer service. The club sub is our favorite. The only reason for the 4 stars is that the subs are pricey and they get soggy quickly with the oil and vinegar. Get the relish and Mike's Way and you will not be be disappointed. read more

Got hooked on their chicken philly...staff is very friendly and amazing customer service! I've started frequenting this location and really enjoy it. read more

Can't believe I didn't try this place sooner! Whatever sandwich or wrap you get. Get it Mike's way! Try the red sweet chili sauce on the side. read more

Delicious and friendly service !! They had my to go order ready and waiting for me when I arrived.

Always fresh, fast and friendly. Fresh cut meats and cheeses, and a fantastic amount of oil and vinegar. I'm from Jersey and it really is a taste of home! read more

I really didn't expect to like them as much as I do! I stopped in on a whim one day and I have gone back to only them since! Their staff is always happy and friendly. I really like that everything is made fresh. I was very impressed that chicken sandwich was cooked for me, not heated in a microwave, and turkey deli meat sliced fresh. Online ordering makes things so much more convenient to just run in and pick up. If I had one bad thing to say it'd be that one time I came in and the entire lettuce bin had browning lettuce so I was a little put off by this being on my sandwich, but that one instance wasn't enough to make me not want to come back. read more

I'm giving this place 5 stars since it's my son favorite place to eat and I've never seen so happy with food, which is sad cuz I would like for him to enjoy my cooking as much as he does his Italian sub with jalapeño chips that he gets here. I personally think the sandwiches are above average than most sub places and the staff is great, super upbeat. read more

Best subs I have found way better than Subway and blows Jimmy John's out of the water

Always loved Subs from here as I'm a big sandwich guy. I've never had any problems here before and always was treated very friendly and enjoyed my visits. However, today I was a little let down when one of the employees had noticed that they made a mistake, said it out loud, then continued without correcting it. I understand people make mistakes and I really had no problem with it but it irked me that they continued even after verbalizing a mistake had been made. Not to mention another employee was rather short and rude with me simply because I didn't understand what they were asking me. I'll be back again, just hopefully will be pleased with my next visit. read more

I have eaten here now at least once a week for the past three months.This is my favorite lunch spot. I moved here from nj 4 months ago and it taste like home.I can get something healthy and delicious each and every time. The general manager Bryan and his crew are absolutely the friendliest people I have met! They make you feel like you are in their house and their mom is making you lunch! By far the best "fast food " and by far my favorite jmikes I have been too! read more

Food is great! The staff is even better! Love going here for lunch! They are so friendly and fast when you need them to be!

I have to take my daughter to cheer every Tuesday and I'm in the south Elgin area we usually hit Portillo's on the way home. I decided to go to Jersey Mike's and I'm so very glad I did! Bryan was working the register and Wow was he welcoming and friendly, he upsold, he made sure I had a rewards number, and really gave me a lot of information about the charitable donations that go through Jersey Mike's. I was extremely impressed with this young man and his customer service, we will definitely be coming back next Tuesday! read more