20 mins wait for just 1 whopper, this place is slooowwwww. 8pm dinner time, it's not busy inside. I counted 4 people working in the kitchen and 2 drive-thur person working the window and literally no one at the front counter for walk-ins. I have to wait for one of the drive-thru guy to finish taking the drive-thru order, bag it, deliver it to the window before coming over to the counter to take my order. Then waited 20 mins before the burger was ready. There isn't anything fast in this BK. read more

Stopped on my way home from work to grab a sandwich. Just a simple bacon cheeseburger. No fries. No drink. When I arrived, there was one car in the drive thru and one person inside who had already ordered. I was able to order right away, then got to wait. And wait. And wait. Thanks to my handy dandy Yelp app, I know that I waited 19 minites from the time I parked to the time I actually received my sandwich. The sandwich was what I expected for a BK burger, but it absolutely was not worth the insane wait, especially given the inflated ~$9.50 price I paid for it. read more

I really wish this burger king improves coz its the most convenient for me to go to. Now Id have to drive further. Why is their food so stale??? Their fries feels and taste like its 2 days old. The mozzarela fries is hard and like biting into a pretzel. It seems like it was recooked or something! You go to other BK the mozzarela fries is soft and the cheese stretches. Stop selling this stale food! From reading all the reviews it looks like what they need is a better management and some quality control. If the food is stale replace it! Dont sell it! read more

I knew better! The sons of the brisket whopper sounded good... except if it here was any brisket on my sandwich it was invisible! Mayonnaise on the other hand was more than in abundance, grossly so! The chicken nuggets were incinerated. Not again any time in the near future! read more

Terrible experience here. Received the wrong order and the manager Kevin was not helpful in resolving my issue. He directed me to the mobile app for receiving the wrong order. read more

The Night Shift is so disrespectful so slow they took 25mine to give me a whopper and there wasn't even a customer in front of me.

This bk on point food was hot n good. Good job guys I was happy with my service Clean place read more

Improved!!!! We went her before the remodel and it was very very slow and they messed up our order. Just went here today and it was super speedy!! Got everything correct and food was good and hot. Glad to see the improvement! read more

Staff extremely rude. Young man with braids extremely rude over intercom. Didn't receive my full order. Seemed like they were having too much fun inside to serve customers. read more

SLOWWWWWWWWWW. they are NEVER on time for delivery. are they trying to be steak and shake making every order as it comes??

Have tried ordering online four times in the last 10 months. Twice they never had anybody working, one time they said they wouldn't get the order for 15 to 20 minutes, and could not order my food at the drive-thru and pay outside of that. And the other time only one person was working on a Sunday dinner time and was still had to wait 15 minutes to make two hamburgers and an onion ring, after putting the order in 10 minutes prior to that., All times have been weekend either lunch or dinner times. No off hours. Please just close the location already. read more

I placed an order for a whopper with no tomato with cheese. I didn't get cheese on my sandwich I ask for ketchup I didn't get ketchup for my fries either. I'm on lunch from work so I can't come back and get a new sandwich at the moment. I don't know if the person that took my order was preoccupied and not paying attention but if I'm paying for something I'd like to get what I'm paying for. See how that was my lunch hour. Not happy at all with the service at this Burger King. read more

Mr Gill I have been coming to your restaurant for almost 20 years love the food and most of your staff . Costumer should be greeted with 5 seconds of waking up to the counter . Today and last few times the same individual did not care if I was standing in front and he looked like he did not care to say hello or hi or how can I help you . Very sad in my part I come to this location everyday you can ask most of your staff . Ps sorry for the one star will change it if I see improvement I was there at 12:30 today told your manager of the floor as well read more

I mean its fast food. Is what it is. Just go for quick food. Drive through was fine... not long and food tasted fine and was warm. No issues here. read more

Not one to post reviews, but this was terrible. How can one order two impossible whoppers only to open them at my kitchen table and see absolutely no patty, meat or plant - only cheese, tomato, lettuce and onions layered in between the buns. Won't go there again. Don't deserve even one star. read more

Had to wait 20 minutes for my food just order 2 sandwiches and fries and nuggets and the nuggets were cold by the time I got them.

BEWARE- DO NOT EAT here - out of necessity and a gift card I took my family to this location. My family had an a horrific experience at this Burger King yesterday. We waited 15 minutes for an order to have the buns crusty and hard, barely any mayonnaise or condiments on the buns, brown nasty lettuce, and mushy tomatoes. Workers attire was disheveled, attitudes poor, and pace of work very slow. read more

Yelling and swearing, 22 minutes for a replacement of a wrong order Being told buy the male cashier can you wait a few minutes to place your order I need to finish this first Never have I felt so disrespected after the food was paid for. A manager needs to be there if one was there you wouldn't know by the f this f that f you. Coming out of the Cooks mouth read more

This place is so unprofessional and rude as*! Came to order a 2 for $4 and I didn't have my glasses on so I couldn't see. They didn't ask what kind of sandwich I wanted and just assumed. When I asked if they could actually do a different sandwich bc I wanted a mix & match and the manager came very rudely "so you want a different sandwich after they just made the one you ordered??" Talk about customer service skills read more

I'll put this simply. I have eaten at this location on average a couple times per month. Last night I picked up a take out order, brought it home, it was the usual average quality Whopper and onion rings. Then the problem. For the second time in several months I became ill and vomited within a couple of hours after consuming my Burger King meal. The first time it happened, I didn't want to be quick to point the finger at Burger King. Now that it has happened twice, I won't let it happen a third time. Never again. read more

Impossible to find a Burger King menu on the internet. Redirects you to a restaurant locator page that doesnt respond. Morons

Stop in to the drive in ordered 8 whoppers some with extra pickles n other things. Got the order short one onion ring. Got home n some had the extras others nothing. And now not serving tomatoes, what's up with that but commercial shows tomatoes. Called the manger put on hold n left there. Shit customer service n maybe order taken needs hearing ads or turn up volume on head set. Lost me as a customer. read more

It's the closest Burger King location to us, and to be honest we don't frequent BK a whole lot. We found our way here for our last visit due to the $1.49 ten piece chicken nuggets. Service was okay - not extremely attentive or fast - but, they got the order correct, so that's a plus. read more

This place has the worst service I have ever experienced. Rude rude and rude. went through drive through and the male working must have had a bad day then he was just a nasty individual . I called to speak with a manager and guess what the rude person was the manager and was even worst on the phone. DO NOT SPEND MONEY HERE. read more

I wish the Burger Kings by my house served burgers, fries and drinks. The drive thru teller was patient, despite me taking forever to order all around good service that was quick and friendly read more

This Burger King did try and re-do their mistake so I have to give them a star for that, but I don't think they at all redeemed themselves. I was given a leather chicken sandwich- it was nearly no chicken at all, just a leather breaded piece of overcooked skin. This happened twice in a row. I will never go here again. I feel bad even posting a review- maybe other items are different, but I don't see how quality can be so bad. read more

The staff is very disrespectful!! I was going through drive through and I went to the first window to pay for my meal. The guy tells me my amount but he was talking to other people with him. He never told me to move to the second then he yelled me to go like if I was the dumbest person on earth. I was starting to get pissed and then I waited. Their window was covered in white and they never confirmed or gave me the decency to acknowledge me if this is the right window. I got frustrated waited for 20 mins then I parked the car to the front. I went inside told them what happened and they laughed in front of my face. The people in the back were saying things like Okay and like how stupid I was. Most horrifying place! I hope they close it down! I am calling corporate for this! read more

Brian the manager on the night shift is the best. He is the definition of customer service. We ordered the tacos and they didn't have any. Instead of just saying "no" he offered an alternative and was very apologetic. Offered us extra sauce and was very kind. He just stood out to us. It was above average for your fast food customer service, in our opinion- so much so we decided to write the review in the drive through. Thanks Brian! read more

Closest Burger King to us, it is just a SO-SO. I don't usually go to one, but my room mate wanted to go, so ended up here.

They had me waiting at the 2 window for 2 drink it took 10 minutes manger extremely rude kind of slow forgot about us no sauce the worst experience ever I chocked on my food read more

This Burger King is slow and the food is slapped together. Went through drive through and it took over 5 minutes for two croissantwiches and they were smushed and falling apart. I recommend staying away from this particular Burger King. read more

Worst Whopper and sweet tea I've ever had at a Burger King!!! Is it just this location, or is it possible this is industry-wide? This may be part of the reason McDonald's is killing in ratings!!!!! read more

The worst drive through experience ever. Had to repeat my order a total of 6 times between the drive through ordering and the 2 windows. I was asked to pay at both windows. It took at least 25 minutes to get through the drive through and there was only 1 car ahead of me. To top it off the order was WRONG it wasn't even close. Will never give this place my business again. read more

Worst place to order fast food, especially the french fries. Its happen to me almost every time I order here, it's either too little or too cold. Don't hire people who can't get other people's order correct or just don't even do business. DON'T GO HERE read more

Saw one employee texting on her phone in the back with food sanitation gloves on, put the said phone in her back pocket, touched her face, then proceeded to walk to a different area of the food prep station. Gross, not very sanitary, imo. I hope she changed her gloves before preparing more food. read more

Worst experience - will never go back and will tell all I know the same. I will also go to this BK's web page and add to the horrible comments about it. You need to close this place down - but no worries, I'm sure the health department will be there before you know it! Trying to order a kids meal through the drive thru - what a joke. The girl answered, as I tried to give my order she yelled out NO. I said excuse me? She laughed and said oh, not you.never mind. It took three or four times for her to get the order of 4 nuggets in a kids meal right....I wish I had got her name.... I paid at the "second window" and received my milk. Was told to pull ahead to third window. It took 15 minutes to get my meal!!!! Then no straw, no napkins, no spoon for the applesauce. What is wrong with you people? The "third window" is disgusting - cob webs and dirt!!! Why are the windows covered in white? Hiding something? Tried calling them from my cell to see where food was while outside that secret window. Miguel at the third window apologized but he's the one that handed me the bag with all the missing stuff - no sauce for nuggets either. John was the manager on duty but did not speak to him as they were having "computer" issues. whatever!! DRIVE BY - DO NOT STOP read more

One of the better run and managed BK that I've been to. The staff is always friendly and ready to help you with questions or anything else.Went thru the drive up last night and was very pleased with the order taker who was very clear on the speaker and patient as well. This guy is awesome and now I know why he's working the drive up. Keep up the great service! read more

Sunday went for breakfast. Got lunch instead. They messed up my order. Got home. Didn't realize it till I sat down. Called them. They took care of me next time I went back. Customer service. Good. Forgot the mangers name but awesome job read more

For the second consecutive visit through the drive thru I was given the wrong change. This time I handed and counted the money to the window person in order to get back only dollar bills and I was still given the wrong change. Once could have been a mistake but this was 100% theft. I will not be back! Since I can not leave a review with zero stars, I have to give them 1 star that they do not deserve. read more

I had a $1 coupon so I thought I'd give the Grilled Classic Hot Dog a try ... I was honestly expecting it to be gross but I cannot believe how delicious this hot dog is probably because it really is grilled. It's not a fat oversized dog, it's a nice neat well grilled little dog with a slit on the top so it holds all the toppings... The toppings include fresh chopped onions, tasty relish, traditional mustard and ketchup- my only suggestion is to remove the ketchup, at least in the Chicago region! Even with the ketchup I thoroughly enjoyed the Classic Grilled Hot Dog! I have been to some pretty nasty BK's but I am happy to say this location is pretty good - the employees are very nice and polite and they rarely screw up my order. 4 stars for Burger King! Who'd a thunk? read more