So I typically don't think or give much thought when ordering fast food. But least have a decent standard of work place practice. This locations need a little help. First off I order by drive through and picked up at the window. I'm not saying don't make work fun but while ordering the headphone was picking up some of the other works in the background of them laughing. Again great! But unfortunately I had to repeat every item back to the guy taking the order several times. Thankfully he did repeat everything back to me once he got it all entered. Next was the wait. Again I can be patient when need be and over all the time wasn't horrible but still long. Maybe shy of 8 mins. Got the food and ice cream. Ice cream was good and they did the whole cup flip stuff they do. Girls ate them and loved them. The chicken was cooked perfectly. Honestly very hot at first. But I'll take fresh any day. French fries were good nothing special and same with the bread. My biggest issue was the amount of ranch they gave us. It came in a little black cup that maybe holds a tablespoon or 2 of ranch and it literally had enough to fill the bottom of the cup. Now this is just pathetic. I could have gotten a pre packed thing of ranch with more in it than this. Please do better. Over all probably won't come back to this location as we have one closer to our house that is a tad bit better. But as a whole DQ needs to clean some things up. read more

Dairy Queen Ltd Brazier - 6 Chicken Strip Basket with honey bbq sauce. French Fries Bread - Fast Food Near Me - Wesley Chapel, Florida

Went through a he drive thru was told they would be right with us then waited five minutes and asked if they were still there and they said one second and never took our order. They don't have any burgers only chicken and fish. Has the things on the menu were sold out. Don't waste your time or money. read more

Only one person working but she was a dynamo. She handled inside counter, food preparation, drive through and even took a drive through out to waiting customer. Clean. Made an excellent Blizzard. read more

Horrible experience. Slow. No one answered us at the speaker to order. Had to wait in drive through for 15 minutes and then ended up going inside. We were not greeted. No candy in the blizzards. Will not be going back. read more

HORRIBLE do not come to this DQ. I remember the dipped cones being crunchy and everything. $4.27 for this!?!. The worker made it so sloppy. We headed to twistee treat (where we should've went there in the first place) read more

Dairy Queen Ltd Brazier - Dipped Cone - Fast Food Near Me - Wesley Chapel, Florida

I was starting to eat my fries, but then I came across something that was green on my fries. This is unbelievable. I can't believe you guys will do such a thing. Do not come to the Dairy Queen. This place needs to be shut down!! read more

I forget how rude the staff is here. We went inside 15 minutes before they lock the doors and make you go through drive thru. One girl gave us a dirty look and another immediately went and locked the door so no one else could enter. They then began discussing loudly how to get people to leave the lobby and whether or not they were allowed to kick us out. Unfortunately I had already bought my ice cream or I would have left without purchasing anything. As we were in the car getting ready to leave, a DoorDash driver arrived (they were making the items when we were ordering.) They told him to go and wait in the drive thru for the order. The drive thru had 4 cars in front of him. He had to just wait. How rude? I'll be getting ice cream elsewhere in the future. read more

So I try to order some chicken strips , I was told by the worker that they can't cook any chicken are anything but fried are cheese curls .. the chicken turns orange when cooking it .. so you can't cook fish are anything else , that's odd you can cook fires but not chicken strips .. this place has some lazy workers working here . I just left at 8:00pm only saw one worker inside on a Wednesday 5/21... weird chicken turns orange but maybe you need some assistance.. read more

There is literally only one person working and they just tried to ignore you. I sat into drive-through for about 15 to 20 minutes, then pulled up thinking that maybe the audio machine was broken and wanted to give them the benefit of the doubt the lady would avoid eye contact after another 5 to 10 minutes avoiding I honked a few times and even called and no one even tried to look over. I went inside. The store was completely empty and the staff was just talking to one another. They did not want to work frankly, was scared to get food from there as everything seemed really dirty and the ambience was terrible. read more

Horrible place. I sat in the drive thru for 15 mins before I could even order and there was only one person in front of me and then when I finally got up the speaker they made me wait for another 10 mins before I could actually order. It was 8:15 when I went there and their dryer was shut off for the night when they don't close until 10pm. My blizzard was all melty. read more

Disgusting And NO service I went in to order supper and the girl had the hot fudge pump on the Cash counter trying to clean it. She yelled back a couple of times for a cleaner. Four different workers walked to the counter to help her. Not one took my order. Let alone even acknowledge me. I walked out noticing just how filthy the place was. Provided betterI didn't eat there. read more

I have been to here twice since the Bruce B Down Dairy Queen close the business. I like the location is between the residential and commercial area. Its location was at the major street of Wesley Chapel. I like about Dairy Queen is about the their blizzard. This item is their signature dessert. When they finish the mixed, they will turn the ice cream upside down to show the concrete featuring of how sticky is the mixed. They do have a lot of premixed features. Also you can choose the mixed by your own flavor. My favorite mixed is the vanilla ice cream with heath bar and the cappuccino flavor. This is the best mixed I love to have. Time to time they have the seasoning mixed design blizzard. Sometimes they are very good. It is more important to choose the ingredients and the flavor to mixed. But sometimes will surprise you like the flavor that you have never attempted before. read more

the man taking the order and making the ice cream was coughing and sneezing. he seemed new and was asking questions and his female coworker was so rude to him and my family while trying to place our order. The floor was sticky. read more

HORRIBLE!!! The food was ice cold fries tasted really old chicken was very rubbery and hard to swallow and the person who took my order said she couldn't swap out my drink for a blizzard never eating here again place needs to be shut down ASAP read more

Dairy Queen Ltd Brazier - HORRIBLE FOOD!!! And very little fries this is like for a child - Fast Food Near Me - Wesley Chapel, Florida

Horrible service!!!!!! I ordered my meal at 3:35, got to the window and waited for my order. I first got handled my banana split approximately 3 minutes later while I was paying for everything. I then got handled my drink and then proceeded to wait for the rest of my HOT FOOD for 10-12 minutes. I was suppose to be a hot dog and fries. When I finally got my food and drove away THERE WERE NO FRIES, by then my banana split was melted. Called the store and explained I waited and there weren't fries I got an I'm sorry you can come back and get them or next time you come back we can give you them. LMAO. COME BACK. HELL NO. With that kind of service I'm surprised they are still in business. Thanks for a melted banana split and no fries and a waste of gas!!! read more

Stopped in on our way home from the shopping plaza that's nearby. My daughter wanted a Blizzard and you know DQ is the place to go! We went through drive thru and we were in and out in no time! Greeted, order placed and drove around to the window to pay and get our Blizzard. She opted for the Cookies and Cream and boy was it yummy. Yes, I had to take a bite to ensure it was good :). Staff was friendly and we actually got the blizzard before I got my credit card back from paying. They even hold the Blizzard upside down before handing it to you to show that it won't fall out of the cup. After all, that's what DQ is known for. Just cute that they continue to do this. read more

Quick and easy ice cream. The blizzards are a efficient cool down during these hot days in florida after walking around wesley chapel. Not my favorite ice cream and I only get one maybe once a year due to it not being the greatest quality of ice cream... bottom of the totem to be honest. But it's got nostalgia from my childhood. Cant lie. I had a stomach ache/gas almost immediately after consuming which I can assure was from the blizzard. Back to fruit smoothies & no ice cream for me. read more

EXTREMELY rude staff. Tried to place an order and which ever young girl was on the speaker was the rudest person I've had to deal with in a long time. If you hate your job that much then quit. It's just fast food. read more

the food was great and the lady that runs the place is super nice and now that the lobby is open they are quick and the kids are friendly and the blizzard was very delicious. I recommend come in here. read more

Absolutely DO NOT come here!!! The worst!!!!!!!! Customer service wasn't the best, they really do not know how to treat paying customers. The worst part is that I came out of my way before reading the other reviews because it was the closest. Big mistake! Don't waste your time. read more

There is no problem whatsoever with this Dairy Queen! It is a perfect convenient stop for a blizzard, or an ice cream treat for me and my pup! I have been here to eat outside or have it to go through the drive through! They are super efficient and helpful! My last time we came and I got a Grasshopper pie blizzards (mint chocolate chip) , and plain vanilla for the spoiled pup! We were both happy campers! read more

Went there this evening and the weather turned very stormy. The car in front of me bypassed the order screen and placed their order at the window. I did the same. Why??? Because it was POURING RAIN! You couldn't put your window down without the rain pouring in & it was so loud no way to place an order. How long do you wait with the window down with rain pouring in your car? There isn't any cover at the order screen. I can't believe the guy working at the window, chastised me! He told me, next time wait and put my order in at the order screen. I replied the rain was pouring in my car and he shrugged his shoulders. Rude!!! No reason to talk to a customer like this. And there wasn't anyone behind me for 5 mins, so it didn't mess up their sequence of orders. I ordered one item. The car in front of me order one item. Get over yourself DQ employee and remember the person making a purchase is a CUSTOMER! read more

Dairy Queen - how do I love thee, let me count the ways... on second thought dear reader its best I do not, as you likely do not have time and are just looking for a simple review. This is a nice DQ location. It is clean and the service is fast and friendly. It is not a Grill and Chill, but still has several full meal items on the menu. Seriously, forget McFlurries, Blizzards won the battle long ago. The seasonal ones are usually great. I would also recommend their shakes and malts. For those of you poor timid spirits, unwilling to try something daring their soft serve is good too. The moral here beyond gluttony being a good thing, children is that for frozen flavor Dairy Queen is royalty. Honestly you can't miss. This location proves my point. read more

Can someone explain to me why I can't walk into a Dairy Queen and place an order? I don't understand this why do I have to go in the drive-through and cannot walk into the store this is ridiculous read more

This Dairy Queen is ok. It was closed for a while And since reopening seems to be a little better. We stopped off for a few Blizzards as a surprise for the kids. The drive through was a little slow but I'm not sure if that was me being impatient or then actually being slow. Probably a little of both. Dairy Queen is usually pretty consistent with their Blizzards. Sometimes you will catch one that is not mixed in very well. That wasn't the case this time around. So, no complaints there! I've never had the food here so I can't comment on it. Doesn't seem like the type of place you would want to get anything but ice cream, but that's just me! read more

This place was great! Food was hot and served pretty quick. For fast food this is good food. Had chicken strips with the gravy and a chili dog they were juicy and a pretty good size. Not sure why I haven't come here more often but I think I will start to read more

Just last week I had a wonderful experience with Dairy Queen's awesome cake decorator Gwen. I showed her a picture I was hoping could be on the cake. It was complicated. But she far exceeded my expectations. She recreated a student designed mortar board almost exactly. Our granddaughter was thrilled and surprised as were the rest of the family. Thank you Gwen for taking such care. You not only created a beautiful cake but a lasting memory. We will return...again and again. Jeanne Wocking read more

Horrible service! The food is never great, but it's close to the house We stopped by tonight, drive through was closed It happens. So we walk in and stand at the counter And wait and wait. No one ever came to greet us or help us in anyway. We were talking so it's not like we were in ninja mode. After about 5 min I hear a guy say " hey there are people up front " the two young ladies who were in the back talking to each other , the whole time we were waiting up front ( we could hear them) then started to argue about who was going to help us. I told my daughter we should just leave and go to Culver's. Then all three come from the back. NOT ONE OF THEM SAID SORRY, can we help you . They just looked at me then watched us walk out read more

it's bad enough that you can't get anything other then ice cream from this location but every time we go to this location the staff is completely rude! I'm done with these snotty women, no wonder they NEVER have any business! read more

Not even giving it one star. The place was covered in flies. Three people behind the counter.....one training the other two. Order took forever because she was teaching and she was rude to me for trying to give the order faster.(apparently customer service is not part of the training.) Only teenage staff and ones who never used a cash register. District manager should be ashamed... it was filthy and you could smell rancid oil walking in the door. Next time my kids crave Dairy Queen I'll drive to Tampa. read more

After 3 months of living in this area and frequenting this establishment my hope of it improving is impossible.. From ice cream being horrible to staff being so unprofessional Place is dirty... Spoke with manager Glenda which was like talking to a 2 year old... Can't wait for new Dairy Queen to open on 54 Because I definitely won't be going back to this Dump read more

Only the drivethru is open, but the service was friendly and accurate. Food was hot and crispy, very tasty, blizzards were delicious! And price ($7 lunch deal for tenders, fries, gravy, drink, and blizzard) was very reasonable! read more

Very slow service, drive thru takes forever. Glad they opened up another one on 56. I really don't know why it takes 15 minutes to make a blizzard. read more

We waited forever for food! After about 12 minutes I approached the counter and she said, " You haven't gotten any food yet?" There were only two other parties in the restaurant. We sat next to two off duty employees having an awful conversation about sexual acts they had done, and they were not quiet about it. We were there as a family! The food was average and our blizzards lacked add ins. We asked for mint and it was not thoroughly mixed in. read more

I only continued to visit this location as a mere lack of options. Fortunately a few other options have come along in the past year so I never need to return. The drive thru is very slow. The counter service is very slow. The second star is because the ice cream is decent. I believe the reason is that the site is staffed ONLY with very young and very inexperienced employees and a ridiculous turn over. That is not to say that young employees can't be exceptional. It is to say the generally, they require a more experienced manager to train and lead them. I don't blame the young employees for the failure that is this location. I blame the owners for not providing training and leadership. read more

Dairy Queen always hits the spot with soft serve! We pulled up and despite about a two minute wait the girl who took our order sincerely apologized and took our order quickly. We waited less than 30 seconds before our blizzards were in hand! A+ read more

This is a terrible Dairy Queen...and I'm giving them some grace due to COVID-19. Moved here in July 2020, and I continue to be disappointed. First, their hours are inconsistent and there is NO sign listing hours. I've picked up that they close at 9pm, at least that's when they put up the sign blocking the drive thru. However, I drove up to it at 8:30 pm tonight, and it was closed. There was an employee inside (because I saw them duck), but s wasp pester to be closed. I'm just tired of it. Go to Twistee Treat down the street. They are fast, friendly, and consistent. read more

Literally the worst DQ I've ever been. I got trapped in the drive thru because it took them forever to take orders. We literally got stuck for 30 minutes. The place looked dirty so I ended up not paying for the food and leaving. read more

I've been coming to this DQ for several years and it has progressively gone down hill. The last 4 times I've been I've been given the wrong items. This was the last time I'll be going to this location. Can someone explain to me why a chocolate extreme blizzard is all of a sudden vanilla. When I spoke to the clerk he insisted I have to ask for chocolate ice cream. Again my daughter has gotten this same item for two years and never has it been given to us with vanilla ice cream. They are in desperate need of new help who knows the menu. read more

Everytime we go here it is the same.. do not expect a lively person to greet you at the drive through and most of the time the kids running the place are not happy with their job. This time I ordered 2 kids sundaes with only a little bit of sprinkles on it and it was covered in sprinkles. My mini blizzard and the medium ice cream cone was fine, but the service in waiting at the drive through is ridiculous. If we weren't in love with some DQ ice cream, we wouldn't keep coming here and it's the only one near by in Wesley Chapel. If you are ok traveling out of the way, go to the New Tampa location if you don't have to do drive through. (Yes, we have KIDs so drive thru is a must if we don't want our kiddos running around the place.) read more