This is the closest Dairy Queen aka DQ to me and have been here numerous times over the years. Every time has been through the drive-thru for blizzards. Previously at other DQ locations I have had their meals and they are better than you'd expect from a mainly ice cream focused fast food spot. This spot does not take much of a drive-thru line for it to go into the street, so be warned. Typically even with a busy line it does seem to go quickly. The staff we have interacted with have always been friendly and the blizzards have been good with minimal complaints. Occasionally they've been poorly mixed or had minimal add-ins. Obviously you can get far superior ice cream options but sometimes I have that craving for a blizzard and come here. Most should honestly know what to expect with a DQ and this location nails that expectation decently well! read more

Poor service. A childhood favorite ruined. I felt very unvalued with the service. The servers don't even know their own menu and when I asked a for a royal blizzard she rolled her eyes. read more

Dairy Queen Grill & Chill - Very poor service. A childhood favorite ruined. They also don't let you get any blizzard a royal. - Fast Food Near Me - Westbrook, Maine

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I have been visiting this location for almost 10 years and rarely had any issues, the ice creams, smoothies, shakes, soft serve or the ice cream cake is always amazing, great quality and very fresh,vrhe prices are a bit high but the quality and taste is definitely great, they also have a free soft serve day . The dairy Queen app has great rewards too. read more

On 08/07/226 I was there and there was only one girl taking orders she was very nice to me and had a line of people even though she was the only one working and managed to help me. I didn't ask her name but she has blue and brown braids, she's very nice. read more

Food was good, order was correct, but that's where everything positive stops. The workers needed to be reminded by customers that there were missing items, needed spoons, or covers. What I can assume was an employee, walked into the store with a snake, then brought it behind the counter into the kitchen. This is the first time I've had this kind of interaction at a restaurant, and it needs to be handled. Order picked up on 5/25/26 at 7pm. read more

Killer evening at the Westbrook DQ! Packed the kids in the car to go fetch our favorite milky treat. I got the vanilla ice cream sundae with hot fudge and peanuts. My partner on the other hand has a pretty complex order. He likes the turtle pecan cluster buster blizzard and adds hot fudge. WE LOVE DQ read more

Dairy Queen Grill & Chill - Fast Food Near Me - Westbrook, Maine

Slow service, very lightly sauced food. The buttered toast was pretty much just bread and my bbq chicken was practically spritzed with bbq sauce. Edible, but not enjoyable. Our cheese curds were undercooked, as well as our regular tenders, which were very dry. read more

I hate to leave negative reviews. That's why the 4 stars. But I hope the owners read this. I always make myself wait until I have visited the establishment several times before reviewing. This Westbrook DQ is consistently disappointing. I have been a DQ customer for over 40 years. As a ME native I have enjoyed DQ in many cities... Bangor, Biddeford, Windham, Westbrook, Bath, Rockland, Topsham, Kennebunk, and many more. Seriously... I love DQ! Been addicted to Blizzards since their inception in 1985 when I was 13! Not to mention the Peanut Buster Parfait!! OMG. It brings me no pleasure to say that the Westbrook DQ consistently underperforms. Their Blizzards are always short on mix-ins and poorly mixed at that, their food is always hit or miss, and their Buster Bars are an EMBARRASSMENT! Seriously, Westbrook DQ owners?! Just stop it with these Buster Bars! Put some fudge and nuts please! Every year or so I give you another try because your location is closer to my house, but every year you disappoint. Why?? Maybe give the Windham DQ owners a call or seek them out at the next DQ franchise owners annual meeting. They actually take some pride in their Buster Bars! Take my advice and drive to Windham for your DQ fix. You'll thank me. read more

The workers are very rude everytime I have gone here. They will straight up ignore you and give you dirty looks. I didn't let it bother me the first time because I thought they might just be stressed out but everytime I have gone they are rude. After eating their food me and my friend both threw up for days after she even had to go to the hospital. It's pretty disappointing that a company that assures their food is safe to eat could make someone this sick. Do better. read more

The food is perfect. The service is amazing with a very familial apmosphere. I have always loved coming here for an ice cream after a long day read more

My husband and I went to DQ tonight to enjoy a couple of Blizzards using a coupon we had acquired. The service was excellent. Don't forget to leave a tip! read more

Dairy Queen Grill & Chill - Fast Food Near Me - Westbrook, Maine

Love the food would one hundred percent recommend the service is great and fast and the ambiance fits any kids dream tho please change the games to better games would one hundred and ten percent recommend this place for a quick bite to eat or on a hot day go get some ice cream read more

Had a really great burger and fries. Service was good too. Sometimes it's hard to find a place to park is the only problem.

Been here a few times and blizzards are consistently skimpy on the mix ins-very disappointing. The cup is not even full of ice cream. The price today was $1.50 more than the price listed online for a mini blizzard. When I asked if it was charged for a mini size, the young man at the drive thru said "yep prices keep going up just like everywhere." $4.74 for a MINI blizzard seems ridiculous. Especially when I counted a total of about 6 mix in chunks. Won't be back after several disappointing visits read more

-Has a drive through -Inside: Brass decor. Dark, very "old school". Like going back in time. "If it ain't broke, don't fix it." read more

Dairy Queen Grill & Chill - DQ AKA Dairy Queen - Fast Food Near Me - Westbrook, Maine

Local spot for sure. Before the renovations, the decor took you on a trip you didn't sign up for. Meaning, the ice cream was fresh, but the restaurant hadn't been redone in too long. Clearly they recognized this and changed a few things. The inside now has kept up with the times and has more of the experience they should be going for. To me, Dairy Queen is Dairy Queen. It's a little over priced, the drive-thru always screws up my order (I get the same thing every time I come here- cookie jar blizzard with chocolate ice cream), I have to park the car and return the ice cream to get what I actually ordered and paid for. I've never had a problem with any of the staff. They're always very understanding and helpful. I've also never had anyone be rude. For whatever reason, something is always screwed up in my order when I come here, but they don't hesitate to fix it. This particular DQ (one of the only ones I believe) has a full menu. They have pretty good burgers as far as fast food goes. You have to wait a little bit longer for them, but I think they're pretty decent. It's not my favorite ice cream spot, but if it's convenient I'll stop. read more

Dairy Queen Grill & Chill - Small chocolate soft serve with rainbow sprinkles. - Fast Food Near Me - Westbrook, Maine

Love the ice cream combos and blizzards. Other food is good too. Quick service, good quantity and reasonable price. Owner, Mike Langer and his crew are the best, friendly, courteous and downright nice! read more

Got here a few min before lobby closed with lots of people in lobby. Ran to the door to lean inside before unbuckling my kids age 2 and 4. "Hey you guys still open?" Got a yup. Went back and got the kids out. 6:04 we walk in, and I get sir these people are the last to be served we closed. If you guys want to close to lobby lock the doors... I have two heart broken kids wondering what they did wrong to not be served. Crushing. Disappointed really I mean I would have told them you were closed but you get them pretty pumped when they walk in the "ice cream store" funny I came here with a gift card I from work, not a regular customer and I don't plan on being one. Prob not a huge hit to bottom line. But if you have a heart pretty sad story. read more

This DQ just went through a rehab and it looks clean with a nice new outdoor patio. Unlike others in the area this is a full Dairy Queen restaurant with burgers and dogs. This Westbrook location is popular with locals and has been here a long time. The food is ok, and I find the price a little high for fast food. Best deals are prob the chili cheese dog or kids stuff. The place is open year round and the drive-thru can be busy and spill into the street... read more

Disappointed. We got a burger and chicken sandwich to start with. Both a small fry with it. The fries were barely warm and seemed like they had been sitting for a long time. Both sandwiches were dry. One roll was actually hard on one side. The ice cream afterward was good. Probably won't go back for a meal again. read more

It's a pretty standard Dairy Queen. Nothing outstanding or horrible about it. The inside has been clean whenever I've visited and the service is usually pretty quick. If you take your dog through the drive through they will sometimes offer treats - so far it's been 50/50 for me, I'm guessing it depends on who is working the window and if they like dogs. read more

Just went through the drive through and saw three out of the four teenage girls in the back making everyone's ice cream not wearing a mask or either having it down at their chin the only one wearing it was the cashier very sad to see this pandemic taken so lightly meanwhile people are losing family members left and right.... Smh will not be visiting again anytime soon and I hope whoever is in charge sees this post and watches the camera for tonight 9/30/20 around 815ish read more

Great service,our food was hot and fresh as well as OUR ORDER WAS ALL THERE...NO MISTAKES!! And dessert was just the icing on the cake,but in real terms THE CHERRY ON THE BLIZZARD Definitely Recommended.. read more

We arrived at 9:10 tonight, it took staff ten minutes to take our order for five people. Towards the end of our last person ordering, management started loudly and deliberately speaking about how they need to start closing or they'll be running late. Before the final person was even able to complete their order, staff was telling us they were closing soon and if we needed to order anything else (the irony considering they hadn't finished our orders yet, after ten minutes). Five minutes later the manager was more loudly saying they needed to close and someone needed to start cleaning the dining room. Then, they started shutting the lights off around us while loudly saying they needed to close. It was 9:28. Absolutely appalling, considering we spent no less than $50 between the group of us for ice cream. Next time we'll go elsewhere. Oh, and it's 9:36 and the same manager and staff are smoking outside after rushing us out the doors. Priorities I suppose. read more

Note that this DQ does NOT participate in some of the DQ advertised specials like the all-day $5 lunch. It is $6 here. But they don't tell you that until after the order is rung up and you ask why it is $1 more. World's slowest service too! read more

the server was rude and acted annoyed by an active member of the military who wanted to apply the veterans day deal to her order.

Sadly they pulled the lunch special again (burger, fry, soda, and Sunday for $6. Since the new owners took over it has been a very disappointing to go to this DQ. My wife and I passed on today's visit that is until the special returns... Sadly later to the Westbrook DQ.. read more

Quick wonderful service, the best onion rings I've had in a long time, but the burger was a disappointment that just kept coming. It was nearly too hot to touch or unwrap. Most of the cheese was on the wrapper. When I could, I took a bite. The sides of the patties were a sort of dull grey color. The middle of each was a shocking fuchsia. The burger had the flavors of factory, filler, and water. I do not know how this was prepared, but it seems like there were grill marks applied to the patties when they were manufactured, and on site they were held in a water bath, not quite warm enough to cook them. How could something so hot on the outside be clearly undercooked in the inside? read more

It's Dairy Queen, people! Is it the greatest ice cream in the world? No. Is it good and cold and consistent? Yes! And I'm a pretty big fan of their french fries too :) read more

Food amd ice cream were good service a bit slow, but was nice enough to bring the food to our table. They have a limited selection of blizzards and i think some other ice creams. Probably because they offer food and are limited on space. read more

Worst cookie dough ice cream I've ever had in my life. The cookie dough was dry and crumbly, and had a gross peanut-buttery taste that permeated through the entire thing. I should have sat this one out. Waste of time and money. read more

No blizzard cakes available, asked the women working and she told me they don't have time to make them. It was a wednesday... Really put a damper on the birthday treat. read more

The ice cream is great however the price was a little much for what we got. I ordered a small blizzard of the month and my mother got a dipped cone. We were told $6 and some change at the order window. But when we got to pay the girl said $9 and some change. We questioned her on the price but she stood firm on the amount. After getting home we checked the prices online and found we were over charged since we hadn't been to DQ in years. Won't be going back to location ever again. read more

By far the grossest yet, they served me a milkshake in the drive through that was completely liquid. I could've just made chocolate milk at my house. Then I went back in and they made me a new one that was still liquid and tried to say it was supposed to be like that. I clearly heard them say a machine wasn't working yet they tried to keep making it. I left without anything. Waste of my money read more

I have been to Dairy Queen on and off throughout the years. We moved recently and there are more Dairy Queens around our new area so we would be going to DQ often. We ordered 2 medium hot fudge sundaes with whip cream & nuts. They sundaes were 3.49 each, however the bill was over $9. To our surprise, they told us that they charge extra for whip cream&nuts. When did a sundae turn into just ice cream & a topping??? Totally wrong. Needless to say, we'll not be going to DQ anymore. Ridic!!!!! read more

Rude comments made to my children while trying to order in drive thru. Went inside and the manager went off on me and my family when I asked to speak with manager or owner. She reported that she was the manager and if I called to speak to the owner she would call the cops on me. I was not loud, did not curse nor was I disrespectful. This manager went off on me stating that she makes more than me as a manger of Dairy Queen. This woman knows nothing of me or my family. I have contacted corporate and still waiting for a response on the racial and socio- economic bashing that occurred in their supposed FAMILY establishment. read more

I'm a dairy queen blizzard fan, always get the same kind and have visited all locations in York and Cumberland county. I've always been pleased with what I order, however I went to the Westbrook location last week and my blizzard was practically void of any toppings, basically just ice cream no candy, I had about 5 bites and threw out the rest. Will never visit that establishment again, way too skimpy with the candy. read more

Love the ice cream cakes! I went in to pick up an ice cream cake for a birthday party today. I asked the girl at the counter if she or someone could write Happy Birthday on the plain white cake. She said she hadn't written in cursive since 3rd grade and didn't remember how to. There were at least three other employees working but she said none of them knew how to write cursive either. She said sometimes they go all day without anyone being able to write on the cakes. We left with a blank cake but it makes you question all aspects of the business when you have such ignorance at the front counter. If I was the owner, I would't hire anyone who couldn't write Happy Birthday on a $25.00 cake! We buy at least a dozen ice cream birthday cakes a year but will not go back to this Dairy Queen. read more

This place looks great now that they remodeled. Friendly staff. Owner can be found there almost every day. I have never had a bad product.

Yesterday I went to eat at Dairy Queen,I got a chicken strip basket.First the chicken was only bread,next the fries were soggy it was freezing cold and the gravy was very cold. But the ice cream was fine read more