I had not been to this location in years. The husband was wanting a Blizzard so we went to the drive through yesterday. It was busy inside there were several people walking in and the parking lot had quite a few cars. We had a very short wait in the drive through and the young man who took the order was so nice and polite and cheerful. The blizzards were ready when we got to the window zero wait time . The butterfinger was perfect and the Mexican chocolate one was really good too. If you haven't been here in a while check them out. Customer service was definitely a Solid 5 stars . Thank you DQ team. read more

Dairy Queen Grill & Chill - Butterfinger Blizzard - Fast Food Near Me - Centralia, Washington

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While I'd usually visit DQ specifically for the peanut buster parfait, today was just a quick lunch stop. Not too busy when we stopped in. Establishment was clean and well taken care of. We were greeted by a friendly, upbeat team member from behind the front counter and she was eager and ready to help take our order. We decided to try out the new sauced chicken strips. We got the Parmesan and Honey Bbq and substituted some onion rings for the fries with one of them. The food came out so fast, we hadn't even chosen a table to sit at after filling our drinks, and the team member was already headed towards us with our tray of food! I was a little concerned at first, thinking our food was going to be cold or taste old, but I was wrong. Everything was hot and fresh and fries and onion rings were nice and crispy. Both flavors of the chicken strips were pretty good. I preferred the Parmesan ones, because the sauce was spot on as far as being very cheesy and Parmesan flavored. It had a nice thick creamy sauce and honestly thought the sauce would have been great on some pasta. Almost like a Parmesan Alfredo! The honey bbq was ok. I wasn't a fan of the flavoring. It was just a little too tangy for me. The toasts weren't really necessary, IMO, and were kind of just in the way like some kind of giant butter drenched triangular shaped croutons. Overall, a nice stop for some lunch or dessert, where you'll surely be served swiftly and with a smile! Also fyi, restrooms require a code. Just ask a team member for that. read more

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Unbelievable. That's all I have to say . They say they'll give me a chicken strip, but instead what they gave me Barely qualifies as a chicken nug. 7$ of my hard earned money gone for half a bite of chicken goodness. Completely unbelievable. Edit from 2 minutes later: I am about to chuck my food out the window... I tried to diminish my anger of the micro chicken strips by taking a sip of my Dr Pepper. To my surprise, it tasted like rotten sparkling water. I guess just like you guys can't give me a bigger chicken strip you also can't give me an actual Dr Pepper. Once again, absolutely incredibly unbelievable, such a letdown. I will not be coming again. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Centralia, Washington

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We were here for a baseball tournament and needed a quick dinner after a long drive . We agreed on DQ. This location was so clean! Service was great . We all ordered the 7$ meals and food was good! read more

While the staff always seems nice and friendly, there are a couple concerns that I can't seem to get across. I'm a DQ regular. All over the northwest. This location can't seem to get a basic Hot fudge sundae correct, or have ice cream that isnt frozen enough not to melt before I can get out of the drive through. I've asked several times to look into both issues and even kept track of a few Sundays. I don't know how else to get my point across. Please fix this. Call Hwy 512 Tacoma store, Bonney Lake, Fife, Puyallup, etc. to see how to make a correct simple hot fudge Sundae read more

Dairy Queen Grill & Chill - A "Large" hot fudge sundae. Right? Almost 6 bux for this poor excuse for a Large sundae. - Fast Food Near Me - Centralia, Washington

We were staying at the nearby Great Wolf Lodge and I was sent out on a fast food run. When you get fast food, you know what the benchmark is, so you don't expect fine dining. What makes the difference is the freshness of the food, the assembly, and the interactions with employees. They nailed it on all points. I put my order in on the app for drive through pickup. When I pulled into the lot, I saw about eight cars ahead of me and an empty lobby, so I pulled over and went inside. I explained that I'd put in an order for drive through, but would like to pick up in the lobby if possible. The guy smiles, says no problem, then goes to yell at the people in the back. They make fun of each other. They're having fun. They take care of me and my food is hot. They put napkins in my bag without me having to ask. My flamethrower combo is tasty. My son steals almost half of it because he liked it more than his burger from a different joint. Life is good. No pics because the food didn't last long enough. read more

very friendly staff and fast service, always willing to do my cravings they are also really sweet

Solid place my daughter got her cake from here. She was happy so I was happy. Good place

Love there service and the large chocolate dipped soft serve cones, the atmosphere is amazing

This is one of our two favorite DQs in Washington. The service is always friendly and fast. Food is good and they play the DQ points game. Today we enjoyed a free chicken strip dinner basket along with our burger and Buck Lunch order (currently at $7). Even with the huge order in front of us the food came out correct, hot and tasty. I wish this great DQ had a regular deluxe burger. It's the only thing I'd change. PS Great ice cream flavor here. Not all DQ are the same. Makes for a great Moolatte. Cleanliness: above average Restrooms: really clean, multiple stall (2) Kids menu: yes MyFitnessPal: yes Beverages: Coke products and ice cream heaven, coffee. Kids can have an apple juice. read more

Ordered a chocolate covered cherry blizzard and was told I would be charged 79 cents for the extra topping as it was no longer a "menu item" ! This has been on their menu since I worked there as a teenager 20 years ago! Multiple times I have went through the drive thru and received the wrong order and have been missing items. Will not do any more business at this location. read more

How does a DQ have this on their reader board, yet when you go to the drive through they tell you they are no longer doing pumpkin blizzards??? CHANGE YOUR MENU OR GET DIFFERENT MANAGEMENT!!! This is THE ONLY DQ I have heard of doing this! FALSE ADVERTISING at its finest! read more

Dairy Queen Grill & Chill - Fast Food Near Me - Centralia, Washington

The teenagers running this evenings drive through were really rude. I paid almost a dollar for extra hot fudge on my sundae and I was given a normal sundae, no big deal but when I asked for it to be fixed they said they "did it right, have a good day" and shut the window on us. Just lame ppl read more

Four of us went in on a Thursday evening 9/1/22 simply for ice cream. We arrived plenty early with 30 minutes before closing. When it was our turn to order the employee clearly wasn't in the mood to be there (short curly dark hair with glasses). Ten minutes before closing we noticed another employee lock the door. We sat and waited for our ice cream for 20 minutes and when she delivered our order we were told "just to let you know we close in 3 minutes" and we thought ok we will eat our ice cream and go then. Three minutes later she walked back to our table and informed us they were closing and we would have to leave so they can clean. I asked if we were expected to finish eating outside and she said "yes sorry but we have to close down and clean" she also had another table of 4 finish eating outside and then delivered the only other table the food they were waiting for and told them they would need to take their food outside and eat it. Every customer was appalled. I am 55 but I and many friends have worked in the food industry for years and both of my kids have worked in the food industry while they were in college and none of us have ever heard of a business being locked up 10 minutes before closing and then asking everyone to leave right on the dot in the middle of eating their food, and with such a rude demeanor. In the food and beverage industry the customer leaves on their own accord and without urging...always! This was extremely unprofessional and inexcusable service. I'm guessing these young employees were breaking company policy and just wanted to go home. I get it,working in customer service stinks, but they chose the job. Management and employees on duty 9/1/22 need a talking to. You lost 12 customers permanently and word of mouth travels quickly so much more than that. Shame on your company. Zero stars should be an option. read more

I went here for dinner and was given soaked hotdogs with ketchup and mustard plus a bunch of unnecessary plastic silverware plus the rude staff too so I don't recommend at all read more

Dairy Queen Grill & Chill - Fast Food Near Me - Centralia, Washington

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This location superiorly skimps on oreos. The blizzard are 95% vanilla ice cream. And don't ask for extra, because they will charge but not give them to you. I love DQ but seriously, this is killing me. I've given them over a dozen chances, and it just gets worse! Blizzards are pricier, and extra oreos costs too. I expect Oreo distribution like they used to provide! I'm ok with rising costs, but not reduced quality. The Tacoma locations are like this too. Get it together DQ! read more

Very happy with the birthday cake I ordered. I wasn't expecting anything other than a printed picture from the internet on it, but Bobby blew me away with the freestyle picture of my daughter's favorite little pony - Rainbow Dash. She was absolutely thrilled when she saw her cake. Thanks for making this little 4 year olds birthday extra special :) read more

Dairy Queen Grill & Chill - Fast Food Near Me - Centralia, Washington

This DQ was recently updated from the vintage 60's to the up to date 2014 look, a much needed makeover. read more

Dairy Queen Grill & Chill - Front counter - Fast Food Near Me - Centralia, Washington

This DQ is awesome. Everything you would expect from a well ran restaurant and more! Clean, fast and friendly service, and the food is better than most fast food chains. On top of that, the staff, while young, is extremely well trained. We consistently get outstanding service! We eat there about once a month with a group of friends, usually having Blizzards and other ice-cream treats. Once in awhile though, we are coming directly from work so grab dinner too and have always been pleased with our burger and chicken selections. For semi-fast food, this is truly a 5-star experience. By the way, the Grandmound DQ, owned by the same people, is also just as good too! read more

This DQ IS AMAZING! My drive through experience was brightened by the amazing stuff. The staff member that was taking our payment was full of smiles and very professional. I just wanted to say thank you Autumn! read more

Very Good service for a Fast Food chain. Cheese Burger, Fries, Soda and double fudge blizzard for $ 5.00 ... you cant beat that. Its very good... I was surprised coz we tried burgers of dairy queen in richland and they are not good. This one is good... I will come back. read more

This Dairy Queen is the best around. We had Krystian J take our order and he was the best employee I've had here! He was so informative and extremely nice. He went above and beyond. read more

Unreal, I spent more than $5 on a medium blizzard with EXTRA butterfinger. A quarter of the way down I was eating vanilla ice cream. Thanks for the shitty experience won't be visiting again. read more

Very nice Dairy Queen -- they made us a pair of awesome Blizzards. The service was great.

Fast service. Ordered a blizzard and it was delicious! Recommend this location if your in centralia!

I love their Oreo Blizzard. Their chicken strips are not that good. I would give their chicken strips 2 to 2 and a half stars

The manager and crew at this location rock! I'm on a road trip with my sister and my son and found myself craving a buster bar from my childhood. I didn't even know if DQ still made them. They were out, but the manager and crew made a version of one on the spot for me. Now that's customer service! read more

This jerky waitress refused to flip my blizzard and when I asked for a free one she refused to give me that too. Her exact words were "hell no it comes out of my paycheck" as she stormed off. She's a larger white lady so watch out! Very displeased read more

super friendly staff clean restaurant and great food and prices my daughter loves coming here for there $5 lunches or there chicken strip baskets either way she leaves very happy read more