Standard Popeye's fare…read more Good staff and service We tend to prefer Popeye's chicken sandwich

Food is always delicious Service is always top notch!!…read moreBest wings in Berea!!! We always do mobile or online order, food is always hot and fresh

We were on our way to Gatlinburg and stopped at this cracker barrel. We have eaten at cracker…read morebarrel many times, each time the food was good. Same here. But I forgot my phone on the table. I didn't realize it was gone until we were 75 miles away. I called and the lady said they found it. I asked if I could pick it up on our way back next week. They put my phone in the safe and I did get it back the following week. Shout out to the gracious team members!!! Thank you!!!!! Will be continuing to enjoy the food and hospitality at cracker barrel.​

My husband ordered the Chicken dinner from the Sat-Sun special , even tho he had issues with it on…read moreone of our last visits . It came out Dark Brown . He sent it back , our waiter came back with some a little lighter not much , i husband ate one piece and left the rest . This is not A Fresh Golden brown chicken dinner . That poor chicken had to have been cooked in oil multiple times . I order the new Fire side beef with potatoes , carrot and corn . Only 2 pieces of beef maybe 2oz and all veggies were over cooked a mushy .. it was 4:30 on a Sat. I donor like the menu changes at cracker barrel or the Cooking . That fresh cook food they used to have e has been gone for the past year . Today was it. I will not be back to eat at this location .

They have the best prices on food, and to know that it's made by a couple ladies in the kitchen…read moremakes it feel like Grandma's cooking for you again. And the owners a really friendly lady too. God Bless you guys

Excellent lunch. You think -"it was just a burger" but I'm telling you- it was more than good! And…read moreI highly recommend the onion rings. My husband's fries were good too and he said the cole slaw was delicious. As others have said- Don't let the appearance put you off. Food and service wins!!!

I will start by saying our food was very good . Wife got…read moregrilled chicken sandwich combo. I had a double burger combo. My score really reflects how badly this restaurant needs a good cleaning, Windows , rest room s, out side , all gross.

We did a pick up order, needless to say I am very disappointed. The fries were cold and tasted like…read moresponge. I had asked for extra items on my sandwich which were not added (but oh yes , I was definitely charged for it). When I was attempting to speak to someone e regarding issues with the order, they would just give me a look and walk away. This was my firs and last time visiting this Wendy's

Really friendly staff and the food was good and came out quickly. I would happily eat here again.read more

At around 3:40 PM on March 11, 2026, a five-year-old child under my wife's supervision was refused…read morepermission to use the restroom at this store because of a "purchase-only" policy. Regardless of whether this is a permitted store policy, enforcing it against a small child in an urgent situation is a gross departure from McDonald's "Family-Friendly" brand and an unacceptable failure of common decency. By gatekeeping a basic necessity, your staff is unilaterally ignoring the spirit of Public Accommodation and the Americans with Disabilities Act (ADA), which call for "reasonable modifications" to policies in urgent situations. Making a child wait for a transaction to go through can pose health and safety risks for the child and may also lead to sanitation issues in your dining area. I would hope this issue will be referred to both the management company and the Franchise Business Consultant over this facility. Adults and Teenagers are understandable, but a 5-year-old child is not. No matter what happens, I will not be doing business with this store again.

We stopped here early in the morning for coffee. The employee (morbidly obese woman) that served…read moreus had been eating while standing at the drive thru window. She was licking her fingers and wiping her fingers on her clothes when she approached the counter to take our order. She grabbed two large coffee cups and put her dirty fingers inside the cups while walking over to fill them. We were completely grossed out and afraid of whatever germs she could have transmitted. BK, teach your employees about sanitation and safe food handling.

Stopped for late lunch on way home from Gatlinburg. Went…read moreinside and ordered two whoppers , fries, drink, chicken , 2 cheeseburgers, and took it all to go. The food was good and service was decent . Overall clean inside. Bathrooms joined with the gas station was decent.

I believe that everything that fails is because of whoever placed the the people below them should…read morehave never been in that position in the first place. The owner of this franchise is a loose cannon who can't keep his composure for the customers who provide him with a living. I placed an online order to keep it simple like most places do. With the right people in place in a normal world my experience would have been to. Instead I arrived after the time the order was supposed to be ready, for two kids to tell me there is no sign of any order to placed with one girl getting defensive, all sudden a bag and footlong coney appear. To say I get home with the wrong food is an understatement. Burger had ketchup when i excluded it, coney only had cheese with no chili and got a smaller order of tots and onion rings as well. I call up the restaurant and whoever was the real manager didn't have a set so he put a young girl on the phone who was the one to give me attitude earlier so I call up corporate to make a complaint, moments later I received a call from a manager who one already had an opinion before he called because two he informed me that he witnessed everything and admitted to putting someone else on the phone, am I not supposed to tell you how I really reel? Again if you can't hack running a business and delegate and hire people that are competent maybe you should sell your franchise. I've seen this owner have meltdowns at least three times, sadly not a lot of options in Berea, and because management doesn't have any spine or diffusion knowledge this isn't one either as I have been banned lol

food is great. service... not so much. managers are always mistreating the staff and yelling at and…read morebelittling them. not the kind of noise you'd want to hear when getting your lunch.

I asked for an Artisan Italian Spicy Italian sub. With that comes, Pepperjack Cheese, Pepperoni,…read moreSalomi, pickles & jalapeños are optional. But I choose pickles everytime. I asked for my sub to be heated. When I got home. There was no pepper jack cheese, and my sub was toasted. Barely ANY layers to my sub. There was not a lot of ppl there but I can tell they were slacking. A woman with glasses and some skin blemishes tossed my sub two times on the counter before we paid, and it came out messy and fallen apart when opened. I am very disappointed. I'm so glad I didn't tip them tonight.

Where's the beef? The anything... didn't follow instructions or cared to do so. Now I have to add…read more50% more to get a whole sandwich from this place

Do not order DoorDash from Arby's in Berea, Ky. This is the second time I've placed an order and…read morethe second time I didn't get all of my order. I ordered 2 double beef n cheddars and only got one and I tried several times to call them and they never answered the phone. Never again! If I could give negative stars I would!

So sad that the Greek gyros meat has Zero flavor. It was much better back then. Please do better.read more

We were traveling through and stopped to get two #7 nugget meals, plus a Diet Coke and large Fri…read more Over $21. At the pickup window they tried to give us a different order. We gave it back and explained our order, but It took 3 people and a manager to give us the correct food. They handed us the nuggets in a bag,, nothing else and said, "have a nice day". We explained its missing 3 drinks and 3 fries. Handed us 2 drinks "Have a nice day" . We explained we are missing the two med fries that go with the nuggets meals and the large Fri and the large Diet Coke. Had to explain our entire order again to someone else. They eventually gave us what we ordered. On a positive note the food was hot and fries were fresh. They need to make sure all food is in the bag before saying "have a nice day". Lol

Worth a stop just so you can say you've eaten at the worse McDonals in the US. Employees arguing…read moreout in the open, a clueless manger who when came to help with a register issue - never stopped talking on the phone or make eye contact with me (the customer). A fish rots from the head. Incredibly poor customer service. We have other choices in the area for fast food. Not sure if they are any better, but I know I will never be back here.