Echoing others' reviews, this place was recommended by the DMV for printing out documents needed for my driver's license application. When I went in there, I was told it would be $6. I nearly choked but because I was in a bind (they count on it), I agreed to the $6. They swiped my card on the square application and it brought up a signature page that I signed. I left the store. When I got the emailed receipt from square that evening, I noticed they had actually charged me $14. I called the next day and spoke to a gentleman at the store. I explained my situation and he said they'd refund the money but he'd have to do it the next day. I agreed and hung up. TWO WEEKS later, I noticed the money hadn't been refunded. I called the store and spoke to the same lady that completed my transaction. She said the reason the money had not been refunded is because they actually charge $2/page and I had printed 7 pages which is why they charged me $14. I calmly explained that is NOT what she explained to me and that I expect a refund of the difference. She was very adamant that she had explained it. I asked who the owner of the store was and explained that I needed to speak with him. She said that he "wasn't there" even though I heard him in the background and she would call me back even though she did not have my number. I told her that I would report the store to the BBB because they rip off immigrants, and that after I did that he would want to speak with me. I made her take my number and she hung up on me. She called back within 5 mins and told me that she could give me a refund but I had to come all the way back to the store to pick up the cash and she couldn't refund my card. I will be making the trip based on principle but they are CLEARLY running a SCAM. Take it from me, walk the few extra blocks and go to the library. STAY AWAY! read more
