So i just did a pick up literally this evening (4/29/25) from their website orders and i don't know what these people complaining are saying!
I purchased 3 Dubai chocolate strawberry, 2 bars, Swedish candy, oreo stuffed mochi and a Kulolo butter mochi. Everywhere you go for Dubai chocolate is pricey! And not everyone's taste good!
But The portions of their strawberries are overflowing. We ended up pulling over on their Main Street to eat it and it was so good! My only complaint is that the tubs or bowls they use don't have covers if in case we wanted to eat at home instead of right away. They do however let you know that it's best eaten fresh when the chocolate is still melted and he already had extra bowls under to somewhat cover just in case.
The bars are like your standard Hershey size with a pretty good amount of filling given the size of the bar. I've had worse for same price.
I'm a returning customer of their mochi for years and i must say they are the best on island and i had a few others from the grocery stores, other mochi people in Ewa beach town and Kaneohe! Unbeatable! The butter mochi is nostalgic! Takes me back to when my okinawan gramma use to make it with a twist of that Kulolo bite. So fricken good! Their stuffed mochi is always so soft, i put it in the fridge to avoid molding. I've left it in there for almost a week and still Ono! I truly think the people who let their mochi spoil in these reviews don't know how rice works lol. Mochi is so perishable you should always keep it cool and refrigerate. I always get their cookie butter, Oreo, chantilly stuffed mochi and their Kulolo and original butter mochi.
Customer service: The owners are very personable, very down to earth. their daughter is always helping with the register and it's the cutest thing! She's gotta be only 7 or 8 years old. I have been their customer long enough to remember a few others from guys to girls. I remember the older lady people are talking about in the reviews. I went once or twice and she was working and she said that she was one of the owners mom. I have to say she isn't very personable, i don't think sassy is the word more like standoffish but thank Goodness their products are just that good to keep me coming back. The owners are the best! They always give a little small talk to all their customers like they've known you for years! Makes you feel like you visiting ohana! They take time in explaining everything new they have and always greets us.
Markets: i love that they are available almost all over parts of the island. Their set up is so cute, they have signage easy to understand. Their menu is pretty big and can get confusing but if you're a long time customer like me then you already know what you want and you just have to pay attention to the specials so you don't miss any new stuff.
Oh i almost forgot about the Swedish candy! My kids loved it! I only got a little bite and wish i bought 5 more bags. It's like a gummy but foamy hard to explain but definitely nothing we have here in Hawai'i!
Definitely go support this small local business!
They've been out here for i feel almost 10 years and very proud to see how far they've come! I say don't listen to the reviews and try for yourself! read more