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    d'Roc Spa

    3.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    Services - d'Roc Spa

    Massage

    Deep tissue massage

    Hot stone massage

    3 More Services

    Reflexology massage

    Swedish massage

    Waxing

    d'Roc Spa Photos

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    Recommended Reviews - d'Roc Spa

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    8 years ago

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    8 years ago

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    IDOLIZE Brows And Beauty Sutton Square

    IDOLIZE Brows And Beauty Sutton Square

    (124 reviews)

    $$

    Always great service. I had to wait 15 minutes, it was HOT in there but it was a very hot morning…read moretoo. Bathroom is always clean and much cooler back there than in the front with the big windows.

    Came here and signed in and waited. It's my first time. I needed to use the rest room so she told…read moreme that if i needed to she'd have to take someone else before me; very valid. I didn't mind, it only made sense. I used the bathroom and sat down and within minutes, i was next. It was very fast, which i liked but worried me a little. I sat in my chair and I specifically asked for cleaning and not thinning them, whatsoever, as i always do anywhere i get my brows done.They offer threading or wax, i went with threading. I did brows, upper lip and sides. She worked very fast; within minutes, i was done. i paid and tipped and went to my car. Still in the parking lot, i look at my brows and notice that one side is thinner than the other. Brows are cousins not sisters, i know, but naturally. You can tell one was threaded thinner, and it looked like a mistake. I used my phone light to look closer and found a white line under my left brow that my right brow didn't have, showing how much of it was threaded off. I also saw hairs still in the middle and under both brows, so i went back in and told her about them. She told me that she didn't use her glasses so she didn't see, which i didn't like because for intricate work like that, you should use ur glasses. No biggie, she cleaned the random hairs. I then told her that she threaded too much on one side. She told me she didn't see it and they looked even to her. I got close to the mirror and used my phone to extend a straight line from one end tip of one brow to the other, and showed her how one is thinner. She told me she could make the other thinner to make them even; which not only confirmed the unevenness but also i didn't appreciate the lack of accountability. I told her i didn't want to do that and instead i'd rather wait for the other to grow out. I was hoping she was quick because she's been doing it for so long, but quick in this case meant rushing and nothing good comes from that. People make mistakes sometimes but i think it's important to take accountability and maybe don't rush. It's not a cheap service and it's important to do it right. I didn't make a big deal of it because with brows and hair, there's not much you can do, the damage has been done. I simply told her about it and showed her and she didn't say anything other than telling me she can make the other side thinner to make it even rather than apologize.

    d'Roc Spa - waxing - Updated May 2026

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