This was my first time ever going to get a massage. And it was a GREAT first experience. The staff…read morewas really nice and allowed me to communicate my comfort level. The essential oil aromas, dim lighting, and ocean sounds made this experience so relaxing and soothing! I got the "Now massage" and I felt so rejuvenated afterwards. It released a lot of tension I had built up in my muscles. I will definitely be going back.

My husband made me a massage appointment here for Mother's Day. I have driven by NOW many times and…read morenever really noticed it. When I entered the front desk employees were super friendly and got me all checked in. As others have mentioned I really appreciated the calm and relaxing vibe. You can tell they really put a lot of thought into their interior design. Not something you always see! The only thing I wasn't expecting was the massage room I'd basically one huge room with different cabana esq tents set up for each client. Since you don't have your own room your masseuse has to really whisper and you can hear when other clients next to you are arriving or departing. It wasn't bad, just different. They do have wave music playing to try and drown out any noise. My massage was great and my masseuse did a wonderful job. The prices were reasonable and I could see the membership being a solid deal if you wanted to visit monthly.

Did a 60 minute with Casey which made me realize I should have done a 90 minute! She could easily…read moretell where I needed work and was quite effective at applying pressure. I need to come back!

Excellent couples massage experience. Relaxing, therapeutic, just fantastic all around. Would…read moredefinitely return.

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.

The best Spa establishment that I have patronized. They are very professional and they take their…read moretime. It is so relaxing their. I drive 45 minutes to get there. Well worth the drive. Visit them, you will be glad you did.

I came here for the first time on a Friday. They took my reservation over the phone within a few…read morehours of showing up. This was my first time coming. I waited about 15 minutes before they were ready for me. The pedicure itself is standard to most others you would get. Where they stand out and charge a bit more for is the massage you get afterwards. You have to leave your pedicure chair and go into a different part of the salon where you sit in a recliner to receive your 20 minute foot and leg massage. I did enjoy this portion of the service. I just wish they could have also finished the polish there also, but instead, you have to the go back up front to the pedicure chair for the polish. The place is clean and well staffed. I'm not sure it would be my normal go-to place, but I would go back and would recommend.

I enjoyed the Swedish body balance massage. May was an expert at providing the gentle and relaxing…read morepressure that this massage called for. I felt my anxiety from just the day to day hustle and bustle melt away. I felt so much emotional relief from "just doing" and I entered a state of calm and balance. The massage was everything that I needed. Update: as I've had 24 hours to come back to reality, I wanted to share a few additional thoughts. My locker wasn't personalized and this added touch definitely set Woodhouse apart since there are very little amenities here. Not having the personalization on my locker didn't take away from the 5* massage experience but it is memorable. I've had similar quality massages for half the price, so I wanted to add this to show that the added value wasn't any different than other spas. When I entered the quiet room in the beginning there was wine there with my name on it and I appreciated it. I think this is standard just as the locker personalization is the same. The questionnaire asked for sizing for robe/shoes and drink preferences. I got a robe and shoes that almost didn't fit. I tried to try on other robes but none gave the coverage. Luckily, I had on a slip jumper I could wear underneath my robe until I got to my massage room to take it off. After my massage, the quiet room was noisy. Returning to use bathroom and wash my hands the soap dispenser in the bathroom was near empty. Staff should be mindful that although it's close to closing customers are still in the building trying to get the last little bit of a relaxation and pleasant experience. Dropping this from a 5* to a 4 (respectfully).

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

Although it is at least clean, and the top injector Stacie is very experienced, the staff are…read moreyoung, uneducated in rules of society, older Americans and the disabled. I had been receiving Botox from this location in Cary for about 1.6 years. I was a steady customer. I spent a great deal of money. I became hospitalized for 4 months as a client over 65. During the last year, I had to cancel several days before on just 3 occasions, and on one occasion, the day before, rushed by ambulance to WakeMed. EVERY time I called as a professional courtesy, the most recent, one of the untrained young girls literally said to me, "hold and I'll see if we can cancel you!" I replied "excuse me? What does that even MEAN? I'm in the ER! Should I contact my attorney?" I was punctual as always to my last appointment. As I went to make my next appointment, happily saying "I thought I was over the critical time where I could die".. INSTEAD of CONCERN, empathy or acknowledgment, either the first untrained employee or another untrained employee NOT ONLY demanded $50 upfront "in case I cancelled my next appointment"!, but NONE of the staff employees offered ZERO concern or acknowledgment!!! I was flabbergasted! As a Duke University Chemistry professor and neurologist on sabbatical, I asked "are you familiar with the American with Disabilities laws? Are you familiar with the empirical fact that I've NEVER been a 'no show"?.. that even in the ER I was professional enough to call?" I stated "I won't be back." In addition, my pattern as an established client is once a month with a $140 budget. On EVERY OCCASION Stacie would make me EXTREMELY UNCOMFORTABLE and would purposely attempt to elicit more money by stating- with a very over concerned coercion, "You know.. because you get such low amounts that this won't hold unless you purchase X amount of units!" As I have been receiving Botox for a staggering 35 YEARS, I was aware of this fact and had to repeat again, and again and again, "I'm so sorry to disappoint you-as I'm disabled until I heal, this is the most I can do every month!" This is the ONE thing I do for myself. It should be a day/event of peace and joy. Instead, I left each session sad, embarrassed and purposefully insulted and demeaned. In addition, Stacie informed me "she couldn't inject me anymore as she was now only going to work on 'top-tier' customers!!" I wouldn't send my enemy to this place! It's hilarious to see uneducated, unattractive front reception employees try to pose as authoritarian figures to an MD, who was temporarily quite disabled in recovery.

Everything was simple & easy! The check in process was speedy. I was greeted as soon as I walked…read morein. I didn't have to wait. Rubee performed my Brazilian & she was amazing. She was so friendly & warm & very professional. I'll keep going back!! Highly recommend R&R Spa!

I was completely blown away by my experience at R&R Spa! I had the 60 minute pure focus facial and…read morewas treated to a full body experience - hot towels on my feet, massage, and wonderful face wash and mask. Rubee was so incredibly kind, definitely knows her stuff, and uses awesome products. I will definitely be back!

This place has been under new ownership for the last 6 months or so and I gave it a try for the…read morefirst time because I followed some of my previous techs from another salon. I don't know how the previous owner and employees were, but from the past reviews they didn't seem to have much of a reputation. I am glad I gave this spot a try because everyone was very friendly and provided amazing service. You don't have to worry about the techs not speaking English and misunderstanding your needs. Everyone is very skilled with their work. I did my routine preference of a nude colored powder full set, which cost more than a normal full set, but I love how conveniently fast it is to get them done --1 hour in & out from applying the tips, applying powder, to shaping and coating it. You save so much time from having to get tips, apply & shaping the powder thennn having to get it polished with color after. I am always on the go so this technique helps me look nice and get out quickly.

Apparently the level of service provided here depends on who you get and they will tell you that…read morethemselves. I just received mediocre service from Jenna and when I decided to help myself to fixing what still needed addressing, she said I should've booked my appointment with Diana. I didn't realize that expecting the same great service that I have received from Diana in the past wouldn't be given by all of the associates there. Handling the loose pieces of skin around my nails myself offended all of them and they proceeded to talk about me in their spoken language. I just paid $88 for bad service and to be talked about while still in the salon. It is unfortunate that I will have to find a new salon, because that was so uncalled for.

100% always. Best nails you could pay for. A Russian manicure is far superior than any traditional…read moremanicures or dips.

I've been going to see Larissa since 2014 when I purchased a deal from her from a Groupon. It was…read moremy first brazilian wax experience and I was very nervous about it. Larissa took her time and she made me feel very comfortable throughout the process. The ambience of the studio is very soothing and relaxing and inviting. Larissa is also very flexible with her scheduling and has always made a way to accommodate me. I've going to this place for my waxing needs for 3 years and would recommend it to everyone.