I woke up this morning with terrible shoulder and neck pain. Text The Ruby Spa and was seen by Jin…read morewithin the hour. Jin is professional and courteous. She is an amazing masseuse. Needless to say, no should or neck pain and I would recommend her to anyone.

My wife suggested a massage appointment towards the end of the week…read more We had difficulty scheduling a couples or separate concurrent session with a massage place we normally use. Found The Ruby Spa on Yelp and wanted to try them. The hard part was scheduling using there chatbot messaging system when you call and the limitation was you can only schedule same day and not ahead of time. We did get an appointment later in the day and was very happy with the massage provided. The techniques described by the other reviewers is correct and I was surprised that I had areas that I did not know were issues! For those that used the massage place at Southpoint Mall, The Ruby Spa is similar! Both of us felt the massages provided by The Ruby Spa is one of the best in the area!

This spa was amazing! The pedicure experience involved a full arm/hand and leg/foot massage after…read morethe initial pedicure. Everyone was very friendly and gracious. They were able to accommodate our appointment on short notice as well.

My husband and I had a lovely Valentines Day date here. We got the detox and reflexology package…read more We were escorted to a nice private room with relaxing music and ambient light. We each had an attendant massage our arms and legs and feet, while we sat in very comfortable recliners. The attendants also used hot stones, which felt very nice. For the detox part we were hooked up to a machine and our feet placed in buckets of water for 30 minutes. We both kind of dozed off because we were so relaxed. I think next time I'd skip the detox and do more of the reflexology, and maybe add a pedicure! I wasn't sure what to expect but this was a really nice experience. I think it was great value for money too.

Just got finished with a couples massage, and it was fantastic!…read more I've gotten massages a handful of times in my time, but don't recall ever having a bad experience, but this one seemed better than those. This spa has only been in business for about two months, and my wife and I partook in a couples Swedish massage. I didn't catch anyone's name, but it seems like Mark was most likely my masseuse based on reviews here and on Google. He is definitely skilled at his trade. He was putting the right pressure, and it was extremely relaxing with the nice elevator music and massage oils on top. Very clean place and he was very welcoming and cordial and would make sure you were enjoying yourself throughout the service. The business is located in mediocre looking strip mall in Durham, which gave us some hesitancy, but don't let that sway you. This is probably the place my wife will come back to when she craving some R&R

Mark is amazing! Have gotten my whole family to see him. One of the best massages I have ever had…read moreand Mark is so kind and accommodating. This is my new massage spot for sure.

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

Sumiko is amazing! I went to her for two 30 minute sessions, and even though they're short, she is…read morereally attentive and knowledgable on muscle tension. I would really recommend booking with her.

A 100% yes on the quality of massage and healing experience. This should be on all health…read moreprofessional's list of recommended professional massage therapy practices.

Terrible experience for my wife. She booked a massage through ClassPass, and the business contacted…read moreher beforehand asking if she could come earlier. She agreed and changed her schedule to accommodate them. When she arrived, she was told the therapist would be male. She politely explained that she was not comfortable receiving a massage from an unfamiliar male therapist and asked whether there was any alternative. The manager was extremely dismissive and rude and made essentially no effort to find a reasonable solution. What bothered us most was not simply the ClassPass policy--it was the way my wife was treated when she expressed a very personal and reasonable boundary. Instead of showing understanding, the manager repeatedly blamed ClassPass and made her feel like she was the problem. For a business offering such a personal service, professionalism, empathy, and respect for a client's comfort should be basic expectations. Based on how this was handled, I cannot recommend this place.

William Rand is a dime of a massage therapist. A true artist. As an added bonus, his personality is…read morean utter delight.

Great manual lymphatic drainage massage and individualized care! Definitely seeing results within…read moretwo days. Will be returning!

Heather is as good as it gets-- she is phenomenal. She can 'read' a body like no other massage…read moretherapist that I have been to. She finds my achy parts and works on them with experience and loving care. She has also suggested certain exercises I might try to help resolve certain issues. This woman exudes kindness and care and one can tell in the massages she performs. I cannot tell you what a fabulous massage therapist Heather is... you will have to find out for yourself!

Janelle provided a fantastic massage! She found all my sore spots and worked through them with a…read moresteady firm pressure to get out the knots. It's easy to book online and easy to use gift cards if someone on your life is generous with the gifting!

I've been going to Bull City Massage off and on for over a year, and I'm so glad I found them. They…read morehave a very convenient location with parking options, and their staff is always great. I've gotten excellent care from the various LMT's I've seen, and it's made life a lot more pleasant to tame my muscular demons.

They respond immediately in request to a massage so give this individual an opportunity.read more

Carrie is a awesome deep tissue massager. I highly recommend her for experience massage therapist…read more She no about the muscle knowledge of the patient and has a great location

So amazing! I had a little trouble finding the location, so give yourself a few extra minutes if…read moreit's your first time. Lydia is such a skilled practitioner! I had the best massage of my life. She communicated well, focused on my problem areas, and discussed things I could do throughout my day to avoid tightness in certain areas. She just blew me away with her awareness. Definitely a notch above other massage therapists! I will be back! I should say: I booked a 90 minute deep tissue massage.

I had a therapeutic massage & foot special which was amazing! I had gone here greater then 4 yrs…read moreago several times. Always loved Yolandas hands. She can be as gentle as you want or stronger. After talking abt my needy areas she always does an amazing job. The new foot special was awesome. I fight terrible foot & hand neuropathy & whatever she did was right on. I felt so much better after I walked out. Planning on doing at least monthly now !This is my 1st visit to new office. Very large & comfortable !