Our sale rep Hajira Mahmood was outstanding. Pleasant, Knowledgeable, Open to offer various ways of…read morecost savings, & benefits of options to help taking care of the vehicle. Would hire her on my sales team in a heartbeat ​

Bought a brand new vehicle there in December. Tires are only 7 months driving on and 1 tire blows,…read moredidn't strike anything in the road, no potholes, nothing. Honda wants $348 for a tire i can get at Belle for $207 after I spent 30 grand on a vehicle. Im sorry Belle and most tire places warranty their tires for at least a year. Honda can't eat the cost of 1 tire after spending 30 grand, wow. So, good luck to future Honda owners, best to purchase at another dealer.​

Todds Body Shop has been family owned and operated by very honest and good people. Highly…read morerecommend, they are people to trust your car with.

HIGHLY RECOMMEND I took my SUV last week to Todd's to have some body work done ... punctured hole…read morein a front panel from when I lost a battle with a temporary parking fence. From the moment I stepped into their office, to every interaction I had with several employees, all were courteous and professional in every way. FYI, you initially take your vehicle in for a quote. Make an appointment and that process took less than a half hour in total. Agreed with their quote, scheduled my car to bring in and they said it would take 2 to 3 days and they were true to their word. But most importantly of all, their work is outstanding! You'd never know of my lost battle with that parking fence! The repair looks perfect! I would definitely recommend to family and friends to take their vehicle(s) here if ever in need of body work. Thanks again. Pleasure doing business with you.

I brought my mom's 2015 Hyundai Accent here while I was visiting. I needed everything looked at…read morebecause she drives it and changes the oil, at best. Angel put the car up and called me an hour later with suggestions to change the battery (almost dead after 7 years), the air and cabin filters (filthy and never changed before), and the oil (last was 18 months prior). He told me the brakes were fine and was too early for spark plugs. It was time for new tires but I did that at a tire shop later. He was very honest and it was a great value for the price I paid. It's hard to find mechanics like this (I live in California but grew up in Illinois). Cheers!

Love these guys!!! I stopped in my lunch to see why my remote start was not working and when I told…read morethem I was on my break they took care of me immediately and I was able to make it back to work on time! Fyi: I had ran for coffee before even coming here!!! #thankssomuch #manila #iwillbeback

I changed my mind about getting serviced because his price was too high so I called before I was to…read moredrop off the car and rushed me off the phone with a attitud. I could have just not came but I wanted to let him know. His pricies are too high and on a few accusations I had to bring the car back because I was having the same problem I brought the car in to get serviced for. So he should be understanding to me like I been understanding to him.

dishonest auto repair business. I reviewed what service I wanted with Eddie twice. I was very…read morespecific. I wanted him to extend exhaust hangers on a muffler and slightly bend a muffler pipe by maybe 5 degrees. he said he wanted to mount the new muffler to the car to get the right fitment. I specifically told him I wanted to be able to switch my mufflers out so DO NOT weld the muffler in place. I come back 1.5hrs later and he hasn't extended the exhaust hanger, hasnt bent the muffler pipe and has welded the muffler in place. They didn't do the two modifications I wanted, and they did the one think I specifically told them no to do. They also disconnected the chassis brace that connects the frame to the subframe because they way they welded it now rattles on the brace (this is a safety issue). previously I was able to adjust this so it did t rattle, but because they welded it, it's no longer adjustable. Now I'm worse off than when I started before dealing with Eddie. I spoke with Eddie explaining how he did none of what I wanted and specifically did what I didn't want him to do. I asked for my money back and Eddie wasnt having none of that. This was 100% a rip off where Eddie cut corners, and did what he thought was easiest and fastest rather than what I told him and paid him to do. This is not an honest auto repair business and I would not trust them to work on my car at all.

Jim and K&D are great. Me and my grandmother have been goin to them for the last 30 yrs and jim has…read morealways been jus awesome and willing to alaays work with you. Ive never had any bad experiences dealing with Jim. Locally owned great service great workers. Cant day enough about them

Excellent work at very reasonable prices. Very honest and trustworthy! Would recommend to anyone!…read moreWe've trusted our cars to them for over 30 years!

The service that Mr. Elias provided was immaculate. U-Haul gave us a window of 70-90 minutes and he…read morepersonally called and said it would take him 45 minutes. He arrived and within minutes the tire to our U-Haul was fixed and we were back on the road.

I rented a uhaul from here and they went above and beyond to help me out. They had great…read morecommunication, customer service, and were understanding and professional. The shop was clean, staff was friendly, and I got a kitten from them :) Overall great place to rent a uhaul from.

I had braking issues that 2 other shops were unable to figure out...after explaining what I was…read morefeeling when stepping on the brake pedal, they were able to figure out that my brake hoses were causing my issues...a few hours and dollars later (compared to the other 2 shops' estimates for the wrong solution) I was back on the road feeling safer than I had in months! Thanks to Evan and crew for being so honest and thorough!

My husband took our GMC to Mavis for an alignment and oil change. They kindly fitted him in on a…read moretight schedule and we are so grateful. Lou was very nice and professional and offered great customer service. Despite our last minute appointment they were efficient and he didn't have to have to wait long. They also offer reasonable prices and we will be using them in the future for our car needs . Thank you so much Lou !

Great place to buy and service your cars. We have purchased 10 vehicles from Pugi - now Castle…read more We have had wonderful experiences throughout the many years. A major part of their success and why we keep purchasing from Castle is their service department run by Chris Jones. Chris and his team are very friendly and professional. They don't oversell or overcharge. Definitely a place to buy cars and have them take care of them.

On Thursday, 6/11/26, I stopped by Castle Hyundai in Downers Grove, Illinois in the evening. I…read morelooked at a 2017 Subaru Outback, and saw that it had a considerable sized dent on the passenger left door, the front bumper had a large crack in it at the front driver's side, and the bumper was also not properly connecting to the driver's side headlight and front left ¼ panel. I met a salesman by the name of John Pauly, and also the General Sales Manager Mike Nemeth. After negotiations (including running a Car History Report, and included running my credit), we come to an agreement that the car would be repaired (bumper and dent in door), and that if the service department didn't come back with any other issues, that the car would be sold to me for $14,400 plus fees, and that they would give me a trade in for my vehicle of $3,250 (I have the original paperwork given to me by Mike Nemeth showing the selling price and trade in price for my car. It also lists the date of this report and the sales person's name). I then took the car for a drive, and when John and I both heard some grinding noises coming from the front end of the car, both sides. I told him to have the car checked out by his service department, and to let me know what was wrong with the car. As he and Mike had agreed to, that provided they fix what was wrong with the car, I would still purchase it for the same agreed amount. On Friday, 6/12/26, John called me at around 10am, and said that they were about to give the car to the service department, and wanted to know if I was serious about the terms that we had discussed. I said yes, provided that the car checked out with service department with no other issues, and that they fix the car as we had discussed. Later in the day, John texted me back stating that the car didn't pass service inspection., and that they were going to wholesale the car to an auction. About an hour after John had texted me, I texted him back, and asked what exactly they had found wrong with the car. He texted back stating that they didn't tell him what was wrong, but that it was not worth keeping it due to too much being wrong with it. This in itself is hard to believe that the sales person does not know what is wrong with a car that he was supposed to sell. So I had my doubts that he was telling me the truth. On Tuesday, 6/16/26, still in the need of a car, and also wanting to see if the car was actually off of the lot, I took a drive back down to Castle Hyundai. Sitting at the front right side of the lot, with the front bumper crack having been fixed, but still not properly connected to the headlight and ¼ panel, and still having the same large dent in the right passenger door, was the car that allegedly was to be wholesaled at an auction. (see attached pictures). On Friday, 6/19/26, I called the dealership and spoke with a sales person by the name of Andy, and asked about the car. He said the exact car that I was referring to and that it was for sale. I told him that I had stopped by earlier in the week and saw that it had a dent in the car door. I asked him if there was anything else wrong with the car, and he said "No." Later this same afternoon, I went back to check the text messages from John Pauly, and he had erased the texts that he had sent to me stating that they were going to wholesale the car and send it to auction, as well as the one where he said that he was not told by the service department what was wrong with the car. I have proof that 6 texts were sent to and from John Pauly on Saturday, 6/12/26, from my cellular phone account. Currently only 2 texts are showing in our conversation, in my Messages App, from this date, and those 2 texts are only ones that I sent to John. None of John's replies are listed anymore. Apparently, he decided to delete them in order to cover his tracks and hide what he told me. And the car sales people wonder why used car sales people get such a bad rap. The disappointing thing is that John didn't do a thing when we met in person without his boss, Mike, the General Sales Manager, knowing about it. So it only makes sense that John was getting direction from Mike as to what to do. So apparently the lies and deception not only are at ground level, but also at upper management. Most people might simply let this go, but I feel that other people should be aware of the character of this business. Apparently, they will do and say anything to make a dollar ... including not honoring their word and verbal agreement. On 6/24/26, I sent an email to their corporate office to their district manager (initials AD). As of today's date (6/30/26), no response has been received. The silence speaks volumes.