I took my Chevy traverse and to Mr Auto Care again yesterday. Once again the quality of work the…read moretotal professionalism of all the employees there is 100% outstanding. They repaired everything that I needed also they recommend things that need to be done and they will always totally keep an eye on those for me once again they have me as a customer for life. My opinion this is the best auto shop in Illinois. If there was a 10 star rating they would receive it from me Stephen McElrath

Excellent service! I left my 2012 Subaru there to get worked on and they videotaped another issue…read morethey found. They do quality work with honest professionals! I highly recommend this mechanic shop! They even took the time to drive my car to me 25 miles away at no charge! Wonderful owners!! Reliable courteous staff too!!!

Got my Son's car fixed here. The staff and Owners are friendly didn't try to sell me anything I…read moredidn't need and had the job done quickly and at a very reasonable price.

Excellent place . Friendly service. Vast knowledge of all cars. As hard as that is to believe ,…read morethey have intimate experience on all American makes and most foreign vehicle's.

Bad brakes. They inspected and estimated the job. Crystal said what they were gonna do. And then…read morethey did what they said. Breaks are doing great, now!

Great customer service and advice from Craig and his staff. Despite being short today on staffing…read moreCraig handled the challenges with superior service.

My problem wasn't diagnosed during the first visit & the alarm light was no longer showing so they…read moreonly charged 100.00 (on top of the $290 something that I had to pay just to bring it in.) Within a mile of driving it the light was back on, I had scheduled another appointment for a week later for something unrelated. When I came in for that appointment (which included a diagnosis) they said that they couldn't diagnose it & that I would have to make a separate appointment & pay for them to address something that they didn't initially take care of. When they called to give me the diagnosis for the second visit, there was something fishy about how it was being handled & I was told that one repair would cost over $2000.00 & a second repair would cost over $5000.00 & the story kept changing (plus I was told that my car wasn't safe to drive.) I wasn't having any issues with my car until they told me during the first visit where they never fixed what it was brought in there in the first place. I read some negative reviews that described my situation to a "t" so I told them that I wasn't having any going to get a second opinion. They called backed twice trying to scare me into getting my car repaired by them. Even when I came in that first time I didn't feel like they gave much regard to me with regards to customer service, it was more about what was convenient for them & I was dismissed.

Brought our vehicle for routine maintenance. They try and charge quadruple and upcharge for…read moreeverything. After getting the truck back ( refusing extras) having trouble with additional things. Went elsewhere and paid over $1,000 less than what they quoted. Beware.

another fantastic visit I wasn't sure how to resolve the problem I had, but they did in a timely…read moremanner at a reasonable price.

My wife and I needed our car repaired and the found Zabor. Great professional attentive service!read more

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

I was quoted 350 to get the top up on my BMW and estimated next day to pick it up. 3 days and 900…read morelater I got my car with roof up and not locked so I'm stuck with windows down and endless door chime. Virtually no parts bought and I literally paid for them to allegedly remove a bunch of seat cushions. 900 worth. Guess I gotta get another bill run up to get the job completed. NEVER again. It would have been cheaper to go directly to BMW. Thumbs and toes hell no this dude full of shit

The best service not just mechanically but personally. They talked me through everything that they…read morewere doing!

Absolutely frustrated with Mavis Tire and their complete refusal to honor their tire warranty. I…read morebrought my AWD Mazda SUV in because of the tires I purchased a year ago has severe outer edge chopping that is causing a loud howling noise while driving, along with obvious feathering on the edges. Even the dealer confirmed the tires are defective and causing the noise. Instead of standing behind the warranty, Mavis Manager wants to replace only ONE tire on an AWD vehicle. Which we contacted corporate for help with the issue, we were told by the Manager of the store that we should hear something in a couple of days, so far after calling corporate and speaking with a few people, who blames the store management for not sending the correct tire information, it's been almost 3 months and nothing yet, still waiting for corporate to call. Anyone who understands AWD systems knows mismatched tread depth can cause drivability problems, pulling, and unnecessary stress on the drivetrain. Replacing just one tire is irresponsible. What made this even worse was hearing Kevin, the manager at the Joliet Mavis location, openly admit that "corporate just bounces people around and does the minimum if they do anything at all." That tells you everything you need to know about how this company treats customers after the sale. They were happy to take my money when I bought the tires, but when there's a legitimate warranty issue, suddenly they want to do the bare minimum and ignore the actual problem. Between the road noise, uneven wear, and poor customer service, I would never recommend Mavis Tire to anyone. Please let friends and family know to not go there. Save yourself the headache and go somewhere that actually stands behind their products and warranties.

they took really good care of my friends wheel bearing got them back on the road ASAP.read more

From the owner: At R&S Custom Auto, we treat every vehicle like it’s our own. We handle everything from oil changes…read moreand brake jobs to advanced diagnostics and repairs on all makes and models. Our goal is simple — provide honest work, fair pricing, and dependable results that keep you and your car on the road.

I lovee My City Auto and will always bring my car here!! I have a 2009 Toyota Corolla and the staff…read morehere has always always taken great care of my car. She's got 160,000 miles on it and she's got 100,000 more because of these mechanics here. They treat you like family, they communicate well, they have easy payment methods and have a clean shop and have gone above and beyond to take care of me and my car. I have and will continue to recommend My City Auto to my friends and family!!

friendly staff, excellent service, and high-quality work…read more The mechanic working on my vehicle was Kevin a great guy, he's very knowledgeable. Kevin didn't just throw Parts on it to see if it would fix the problem. Kevin really went through my my vehicle to fix problem. The value was about the same as other shops. Thank you Kevin.

Great place! Man behind the counter was very informative about everything he was doing, checked…read moreeverything, explained how to better maintain my car. Respectful, kind, and very helpful.

I've meant to write this review a lot sooner. I took my car here for the first time because my late…read moregrandfather never took his cars anywhere else. If my PawPaw says it's good quality, it's good quality. I brought my Land Rover Discovery here to have an alignment and new tires/rims put on. It was my first experience doing so, and I missed A LOT of steps. I forgot the lug nuts, then I got the wrong lug nuts, then there was a problem with one of the caps for the rim and the guys had to mess around with it... I called a THOUSAND times and asked a MILLION questions and the guys were always super nice, patient, and informative. I'm always coming back to them. Happy to support a local business. Total score.