From out of town. Had a minor accident where someone had hit my rear quarter panel. Took it to this Phoenix Auto Body in Warrenville for an estimate and most likely to do the work. However, the owner was the most cocky arrogant guy I have ever met. I walked in, he was laying back in his chair, swearing up a storm on the phone, with his feet up on the desk. He hung up the phone, mumbled, "crazy bastard", looked at me and said, "now, what are you in here for?"
Was not comfortable with his attiude but decided to move forward. I explained the problem but before I could finish, he just blurted out a price without any thought or inspection. I asked why he wouldn't look at the damage first. I have never seen someone who would actually become upset because he had to get out of his chair and walk outside to take a look at the car. Outside, he kicked the quarter panel and said, "this car is already a piece of junk so why are you wasting your and my time repairing it?" I simply told him what I thought of him and left with him swearing at me as I drove off.
Please, don't waste your time with this guy. If the work is anything like his attitude, stay far away from this place. This is not the last I am going to post this around the internet either! read more