I am writing this review because the service provided by Lee was truly outstanding. First, Lee and…read morehis partner arrived punctually at my rental property. Second, they worked hard to thoroughly clean 28 sets of blinds, as well as the windowsills, frames, and tracks; they even went the extra mile to clean mold off the bathtub. When I asked about the additional cost for that, he said there was no charge. In fact, his rates were lower than those of other companies, yet he still sent two cleaners to do the job. Because they did such a great job, I voluntarily gave them some extra money. It was a very pleasant experience for both parties!

They were great! They were able to fit my schedule, arrived on time and followed all of my…read moreinstructions. The house looks amazing and I will definitely have the team back next time. Thank you!

I want to start off by saying, my girlfriend and I are extremely satisfied with the work that VIP…read moreCleaning does in our home. Before hiring VIP Cleaning, we kept our home a pretty neat and clean. But the wonderful job both Leslie and Vanucia do in my house, it saves me time from having to clean even more, leaving me extra time to do work or spend time with my girlfriend. There's no getting around it, I'm a good cleaner, Leslie and Vanucia are phenomenal cleaners! They are worth every penny we pay them, and I am happy to have found them. One more thing! Both Leslie and Vanucia are attentive, very communicative, and friendly. They're the total package. Thank you for your great work, ladies!

Call vip and set him up to do my carpet cleaning and he sent some clowin that did the worst job i…read moreever seen i will never used them again

I was extremely pleased with the 3 wonderful ladies Adriana, precious and Nassia who came to my…read morehome. They were very Efficient with the cleaning and detail to everything. Definitely a 5 star cleaning company.

What a disappointment! I was in need of house cleaning services and picked them. The first time…read morewhere you pay for a deep cleaning was fine, they house was clean. Obviously deep cleaning is just the first time, but the second time, standard stuff like dusting was missed in a lot of locations. When you book a service and pay well over $400 you expect the basics to get done. What is worse, the people checked on their check list it was done. The last time was just before I hosted a baby shower and I am so angry about how awful that cleaning was. My formal living room was not vacuumed at all, my sunroom was vacuumed half ass, there was dirt in the corners where they should haven taken out a vacuum wand. Places weren't dusted again and it felt like my floors weren't even mopped. I had to set up for a baby shower, cook for it then I had to clean myself when I paid MaidPro. Do yourself a favor and go somewhere else.

I received multiple quotes to do a deep clean on my home. I really appreciate that PBC is licensed…read moreand reputable, and it was a key reason for selecting them. PBC was also the company with the best customer service when I reached out for quotes. For my first visit, the team came in and did a good job. I did notice a few things missed after they left, and Ed was more than apologetic and offered to have his team come back to make things better. Not only did they return another day, but they did additional cleaning at the second visit (and he sent one of his best team members to make it right). Recommendation: Be clear about the services you need done as not all companies are the same, so ask for details of what's covered. I'm quite impressed with management's responsiveness and willingness to correct things. Would use them again. I'm sure overtime, my 4 stars will move up to 5.

This company is a joke! In August 2024 I had a deep cleaning done. During this cleaning one of the…read morecleaners accidentally broke one of my freezer shelves. Ed let me know what happened and states he would replace the shelf and asked me to send a photo of my fridge make and model. I said no problem and sent it to him. He then contacts me and lets me know the part is on back order but he assures I will get it as soon as it's available. Months go by and no communication. I waited 3 months and still nothing so I text him, no response. Completely ghosted. A few more months go by and finally I call him to ask where my shelf is. He must really think I'm dumb with his asinine response. He proceeds to say what, you never received it!? No I haven't. If I had I would not be calling. Then he says he took the funds out of his employees check and she was instructed to get it to me and has since been let go however long ago. He says he is going to look into it and call me back that day. Again never heard anything back. I called him a week later and left a voicemail. Surprise surprise, I have not received a call back nor a text. DO NOT give this company your business! The owner will tell you what he thinks you want to hear and then never follow through. I will NEVER do business with this subpar cleaning company again and I suggest you don't either.

Brenda is an excellent and professional Clean Person, i definitely recommend her , she did a great…read moreand wonderful job cleaning my house. She has very excellent prices and always on time.

From the owner: I am a very punctual, honest, helpful person, available, a totally reliable I like to respect my…read moreworkplace , I do my job the best possible so that the client is satisfied. I have clients who are happy with my work and I give my best

When Cathy and Pablo came over to give us an estimate we noticed that he took notes. After we said…read moreyes to a deep clean on the first visit and regular monthly cleanings after that we noticed that things we talked about when they were going through each room had been noted. They didn't need to be reminded about anything we had made a request for. They worked hard and used their time well. The price for the deep clean was fair and we booked right away for next month. We appreciated several things in addition to everything being very clean. The people who had cleaned our house previously took longer to get the same results which made us feel like "When are we getting our house back?" Cathy and Pablo did the same quality of work in less time. My wife likes how the tile is not sticky from using too much cleaner in the mop water, and the fragrance is light not overpowering. All the surfaces shine and furniture was vacuumed, blinds dusted, appliances wiped down, stovetop very nice now. Honestly, they did a better job that we could do.

Glad I found Cathy and Pablo. They did an amazing job and pricing was very fair. Will be using them…read morefor our regular monthly cleanings!

I was in absolute shock at how amazing my house looked after the cleaning services were complete…read more The end result was far beyond what I could have ever expected. I had deeply caked in stains and spots on my kitchen appliances that I could never remove. There were rust stains and spots on all my bathroom fixtures, and somehow they removed it all and make everything look NEW again. Luis and Albina are literally magicians and can truly turn any mess to clean perfection. They are very kind and pay attention to detail and go above and beyond when cleaning each room. I still can't get over how great my house looks now. I no longer feel embarrassed by all the dust and spots on the appliances and flooring. The end result was so great, I have decided to continue the cleaning services each week. I can never go back to the life I had before the clean, spotless, house. I can now save A LOT of time not having to clean so often. I highly, highly recommend them. They are fantastic!

They were on time respectful and did a wonderful job cleaning my house. I will use them again.read more

Our house never looked better! Needed it cleaned to prepare…read morefor photo shoot to sell home. Real estate agent and photographer both commented on how nice the house looked! Could not have gotten those comments or such great looking photos without Nice & Tidy doing such a wonderful job! No doubt they will be hired to do our move our cleaning as well!

I requested a Move-In clean for my new apartment, just so I had the comfort of a fully clean home…read morebefore moving my stuff in, and everything was sparkly clean and I felt so comfortable! It was very worth it. Grateful for the seamless process of booking, and although the team was a bit late, I'm glad I chose them! I will be booking in the future. ‍

AWTD has been amazing for our small business! We needed someone to come in on a regular basis twice…read morea week to clean just about everything in the office. They are always on time, easy to reach by phone/email and their pricing is super affordable. The office always looks a LOT better once they are done. They even go above and beyond when it comes to replenishing/stocking. They let us know when we are running low on things and even let us lend some of their equipment. I highly recommend to anyone who is looking for a reliable cleaning service that is thorough, quick and affordable.

This father son team worked on getting our rental house cleaned up for us! We loved the family…read moredynamic and glad we chose them! Good luck guys with your business! Thanks again!!

When Janeth and Annalee arrived at my house they were right on time…read more We went through the house inch by inch telling them all my requests for a clean house. They did that and so much more. I was very impressed how shiny they got the kitchen and so much more. Great team and great boss Shirley. Not only having to wear sunglasses in my kitchen, they were very professional and nice. I definitely recommend them to everyone.

Reply to "Owners" Remarks... To clarify the facts, your…read moreresponse misrepresents what actually happened. She knows the $80 consisted of the $40 I thought was a fair amount for the damage to the plant and stainless and the accidental $40 I sent you through Zelle. I did not decline your offer regarding the plant, and I have not harassed you; I have only asked for what is rightfully mine. Don't lie about what happened. Regarding the additional $40, I accidentally sent it to you when I intended to request the money from you through Zelle. When I subsequently sent you a request for that $40, you declined the request twice. It is therefore inaccurate to suggest that I declined to receive my money. You acknowledged that the $40 was owed and stated that you would return it by the end of the day. Despite giving you time to follow through, I still have not received my refund. My attitude changed because you would not repay me. I am disappointed that, rather than simply resolving this matter, I now have to correct inaccurate statements about my actions. I am asking only for the $40 I accidentally sent you and an honest account of what occurred. DO NOT HIRE THIS COMPANY!!! The owner, Shirley has not returned the $40 I accidentally overpaid, despite acknowledging the mistake and promising to refund me. She stated that she had no intention of keeping money that did not belong to her, but the refund still has not been issued. She has sent lengthy text messages explaining how busy she is and saying she would process the refund after completing her work appointments for the day, but the promised refund has not materialized. I contacted the authorities about the matter, and they reached out to her, but she did not respond. My experience with this house cleaning service has been extremely disappointing. Before hiring the owner, I told her that I was reluctant to hire another house cleaner because a previous cleaner had damaged items in my home without telling me. She assured me that her crews were vetted and very professional. Unfortunately, a similar situation happened again. During the cleaning, my plants were damaged and my stainless steel surfaces were scratched, despite the use of microfiber cloths. The owner initially offered to reimburse me for the damaged plant but later changed her position. In addition, I am still waiting for the return of the $40 I accidentally overpaid. What has been most frustrating is how these issues have been handled. This is about more than $40. It is about accountability, following through on commitments, and treating customers fairly. When belongings are damaged, an offer of compensation is withdrawn, and an acknowledged overpayment remains unreturned, it understandably undermines a customer's trust. Unfortunately, based on my experience and the way these matters have been handled, I cannot recommend this cleaning service. Good customer service is demonstrated through actions, accountability, and follow-through--not lengthy explanations.