This company is a joke! In August 2024 I had a deep cleaning done. During this cleaning one of the cleaners accidentally broke one of my freezer shelves. Ed let me know what happened and states he would replace the shelf and asked me to send a photo of my fridge make and model. I said no problem and sent it to him. He then contacts me and lets me know the part is on back order but he assures I will get it as soon as it's available. Months go by and no communication. I waited 3 months and still nothing so I text him, no response. Completely ghosted. A few more months go by and finally I call him to ask where my shelf is. He must really think I'm dumb with his asinine response. He proceeds to say what, you never received it!? No I haven't. If I had I would not be calling. Then he says he took the funds out of his employees check and she was instructed to get it to me and has since been let go however long ago. He says he is going to look into it and call me back that day. Again never heard anything back. I called him a week later and left a voicemail. Surprise surprise, I have not received a call back nor a text. DO NOT give this company your business! The owner will tell you what he thinks you want to hear and then never follow through. I will NEVER do business with this subpar cleaning company again and I suggest you don't either. read more

I received multiple quotes to do a deep clean on my home. I really appreciate that PBC is licensed and reputable, and it was a key reason for selecting them. PBC was also the company with the best customer service when I reached out for quotes. For my first visit, the team came in and did a good job. I did notice a few things missed after they left, and Ed was more than apologetic and offered to have his team come back to make things better. Not only did they return another day, but they did additional cleaning at the second visit (and he sent one of his best team members to make it right). Recommendation: Be clear about the services you need done as not all companies are the same, so ask for details of what's covered. I'm quite impressed with management's responsiveness and willingness to correct things. Would use them again. I'm sure overtime, my 4 stars will move up to 5. read more

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Ed and his team with PBC are such an amazing group. They helped me out last minute when another cleaning company cancelled on me the day of! Ed was reassuring and helpful. We discussed the fine details and the team was there to clean! The best part (besides their amazing job cleaning) was how open Ed was to some concerns I had. He listened and corrected every detail! Ed was generous with his time and really wanted to make sure I was happy with their service, and I completely am! I recommend PBC for any cleaning you need! read more

I submitted inquiries through both Yelp and Thumbtack to find a company to do a move out clean. I had checklist from my property manager for what needed to be done. I hired PBC for the job. My understanding was they would send two cleaners for five hours and they were here from 2-6 on a Friday. At one point, one left to get lunch, returned a half hour later, and they ate lunch during that time and said the manager doesn't give them enough time to eat between jobs. I estimate that I paid for 10 man hours and got about 6ish at best. I had already vacuumed the primary, and they did not go over it again or do the edges which was what I needed. The interiors of all windows were untouched even though it showed on their website that it is included. They didn't touch the kitchen blinds, nor did they wipe out the oven. They didn't touch the slider, despite us leaving room to do so. And after they left, we found a mop water soaking stain on the upstairs hallway carpet. I reached out to the owner, he offered to send them back and asked for photos. Since this was a move out clean- sending back people was not an option, and after I sent him a photo of the water spill on the carpet he's since ghosted me. Overall- one star is sufficient. I had so many other quotes, all around the same cost, and I really wish I would have gone with someone else. I ended up doing another 2 hours on my own to make sure all the PMs boxes were checked. Look elsewhere. ** In response to the below comment from the owner- move out clean means we moved out. We don't have access to the residence anymore. It was a MOVE OUT. and no, there's no email. Ugh. read more

PBC Services - Mop water stain on carpet - Home Cleaning Near Me

When we first contacted them a few months ago, they came and cleaned my house really well for my first deep cleaning. After that experience, having the cleaners show up on time was an issue. Then Ed offered to give me an hour free for my next cleaning due to the cleaners being late. I took him up on that offer and had scheduled a service to happen today and no one showed up. They do a good job in cleaning, but punctuality is an issue and therefore I would not recommend using their service. read more

I have so grateful we found PBC services when we moved to Temecula! The quality of the work has consistently been outstanding. The professionals pay attention to detail and I always appreciate even the little areas done efficiently. The professionals have good appearance, are punctual, open to communication, and we don't observe any downtime when they are here. The responsiveness of the owner, Ed has always been 10/10. He truly values the outcome of the experience and ensures quality each time. Anytime we have had questions or requests, he has been quick to accommodate and is always open to feedback. I highly recommend PBC services for any type of home cleaning. read more

This was my first time using this service. I hired them for a deep cleaning. Despite being late they made up for it by going above and beyond. I never had such detailed and efficient cleaning. The maids were very courteous and professional (they were so understanding of my new dog's constant barking lol) Ed was wonderful. Courteous and so accommodating. Also price is so good and probably the best for what you get. They should charge more for such excellent quality. I highly recommend this company. read more

Wow just wow. I bought this house and it was a disaster smelt like animal poop was extremely dirty. And the girls that came to work on it were on time, pleasant and did some amazing work. The house looked as good as new by the time they finished. I am so extremely pleased. Thank you all so much! read more

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Great service!! Requested a quote and received a response right away! Cleaning was very detailed and employees were polite and friendly! Definitely would recommend PBC Services! read more

Great customer service. Very nice and professional cleaners who did a thorough job. Would definitely hire again.

This is a REAL housecleaning service run by a REAL businessman. As a fellow entrepreneur, I was curious and asked Ed questions about his business. He employees about 30 people and runs 6-8 crews per day. If one person calls in sick, he has replacements to get the job done. One person on the crew is the Lead and is personally responsible for the homeowner's satisfaction. For the first deep cleaning, Ed sent 2 Leads out and then let me select who I wanted to move forward with. They did a great job, and the price was very reasonable. I was tired of the cancellation, excuses, and inconsistency of the other housecleaning services I tried. So relieved I found PBC! read more

I used the move out cleaning service and had a great experience. I'm not much of a housekeeper, and my place required quite the effort to get up to standard. They did a phenomenal job and were very friendly. read more

The cleaners were wonderful! They did an awesome job beautifying our house! They're also welcome to specific requests. We are happy with the service and we appreciate all their effort in today's cleaning session. Also, I can't believe our shower looks shiny and neat! They were able to remove the stubborn water stains. Just take note that the bathrooms take longer! Thank you, PBC! Thank you, Mr. Ed for attending to us too! read more

PBC Services - We almost had this replace because of the crazy water stains! Almost good as new! - Home Cleaning Near Me

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I tried PBC Services for a deep cleaning of my house shortly after my baby was born and I have had them clean my house every month since! They do an amazing job for the best price! I was so impressed with their attention to detail and the quality of work they did. As a new mom, it is very convenient to have a company I can trust to do great work when I need it! read more

I hired PBC to clean my sister's house for her baby's arrival and she was so happy with their service. I asked for extra attention to the bathrooms and kitchen and they went above and beyond. I'm in Texas and she's in California so being able to do this for her since I can't be there to do it myself meant so much! The customer service was great, booking and payment was so easy, even from far away. She said her base boards have never been so clean! read more

Really great service!! They arrived on time and were positive and thorough. They will be my regular cleaners going forward.

I was very pleased with the cleaning done by PBC. It was our first time and they got to areas I forgot I had. My shower looked fabulous too! We will definitely use them again. read more

I requested a deep clean for my mother's house which would include cleaning the walls and carpets that needed a lot of TLC. I was assured that everything would be taken care of and left pristine. Upon arrival, one of the employees informed me that they do not remove stains from carpets. I contacted Ed and he immediately rectified the situation which was nice. They sent 2 employees for deep cleaning a 2800 square foot house. I was skeptical at first but would understand if they were extra efficient in getting the job done. Well one of the employees spent the entire 1st hour on the phone upstairs. I'm sure she was trying to future out the carpet situation since she told me and my mom that her boss was coming to take care of the stains on the carpets but it seemed like endless conversation which was pretty unprofessional. So we eventually ended up with 3 employees which seemed more appropriate. Upon further inspection, I'm quite disappointed in the overall quality of the cleaning. They completely skipped the living room (a pretty crucial room) and the 2nd bathroom upstairs is not at all clean let alone deep cleaned. And to top it all off, they charged me an additional hour because of their inability to staff appropriately, communicate effectively regarding the job, and unprofessionalism with speaking on the phone for an extensive amount of time. For $460, I'm pretty disappointed. I did this for my mother so she wouldn't have to worry about cleaning too much but she ended up re-doing what they did anyway. And it looks like I'm also going to have to spend the day cleaning the 2nd bathroom upstairs since it looks like they didn't touch it at all. I'm giving 2 stars for the kindness and professionalism with 2 of the 3 employees and for Ed who has been responsive and communicative with me. However, I would recommend going elsewhere if you are looking for a truly deep clean. read more

These guys are great.Ed the owner was very prompt on our communication over text and gave me a quote and even gave me the 20% off.The girls that came and did the cleaning was very polite and nice especially Alex.Will definitely use them again no doubt! Thanks guys! read more

I am thoroughly satisfied with the housekeeping services from PBC. Paulina is thorough in her cleaning and is so easy to work with. Ed the owner communicates quickly and always checks to make sure I am satisfied with their service. I give this company a five star review without any hesitation! read more

Absolutely excellent service. My house was really gross and dirty, and I was honestly embarrassed to ask for help. When I reached out to PBC Services, they responded super quickly and were able to get someone out to me on Saturday. The team of 2 people came in and made my house look almost brand new in about 3 hours. Which is pretty amazing considering the sorry state my house was in. Definitely worth the initial price, and I am definitely going to be using them from now on. read more

I had a wonderful experience with my cleaners!! I needed a deep clean for bathrooms and kitchen and they went above and beyond!! Great job, very professional, fast, reliable, and affordable! I will be using their services in the future as well. It took a huge load off my plate to know that I was able to clean the rest of my house while they were working hard too. Thank you so much for everything!! Would definitely recommend to everyone!! read more

Thank you so much! Loved the quick response and easy communication. They were very prompt and quality of work was great!! I just moved and didn't want to bother with the cleaning myself. They were super efficient! Great value read more

Originally, I was going to rate PBC Services 3 stars but then I received a receipt for an "additional hour" of work which I think is absolutely ridiculous. For staters, I requested a DEEP clean of my house and the ladies didn't even bother to wipe down my couch. After they left I grabbed a rag and wiped it down myself, only to prove that they didn't even touch it. There were crumbs and dog hair everywhere, and the rag was gray from how dirty the furniture was. The appliances in my daughter's room were disconnected, the decorations in my living room were in different arrangements, and the kitchen mats were still sticky and stained with blueberries. At first glance, everything looks clean. But when you really take a closer look, there's areas in the house that required more attention. The ladies were kind but the overall service could've been better and definitely needs improvement. All and all, I give this company a 2 out of 5. If it wasn't for the unnecessary extra charge, then perhaps I'd rate the company a 3 out of 5. read more

PBC team did an amazing job! I needed a deep clean of our house before officially moving in and the PBC teams made it so easy for me! Ed was very responsive and communicative throughout the quoting, booking and day of cleaning! He sent the most amazing team of Paulina, Ana and Mariela to clean everything in my house! They were respectful and responsive to my requests which made the process so much easier! My house smells clean, looks and actually feels clean. They vacuumed the carpets, cleaned the baseboards and even vacuum the sliding door crevices, which I really appreciated! Very excited to start moving all our things and organizing a clean house! I most definitely be booking them again when I have to clean the old house for move out. Thank you PBC team! read more

We had very bad experience with this vendor. Two cleaners came. One was extremely slow, it took him 4 hours to just do the windows for our house. They left before the 5 hours that was scheduled for my house's deep cleaning and didn't finish the work. Then I was charged for 6 hours of work. When I complained. They thankfully took off the extra hours and were willing to bring the crew back to do the work that they didn't finish. However, after having them over for 5 hours and not able to leave the house, I could not get them back. We discovered that the maid also didn't clean the oven, she sprayed it with something and left. We discovered this after starting to cook in the oven and then fumes of chemicals and really bad smell came out of the oven. We had to quickly turn it off. They ruined our meal as I am not sure what kind of chemicals they were using. We are still struggling to take that chemical off after this event. Horrible work! read more

Excellent service and high quality. Their team is very careful and pays attention to details.

Very happy with PBC from first contact to job completion. First class all the way. Alex and Jeanette arrived exactly on time in uniform with their supplies. Like Mary Poppins they went straight to work and exceeded expectations. Thrilled. Thanks Ed. read more

The level of communication was exemplary, 10/10. The cleaning crew demonstrated remarkable attention to detail and was considerate in accommodating our family's needs. We will certainly hire services again in the future. read more

The cleaners were awesome! They left my house looking brand new and smelling great. 10/10 would recommend!

I can't say enough about how amazing it was to work with Ed and his company. We just moved into a rental house and it definitely needed to be cleaned up! He worked with my work schedule to find a time that would work for us! His crew was punctual, professional and did an amazing job! When I came home I felt like it was a brand new home! I will definitely be using them again for monthly cleanings. Thank you Ed and your crew(Aracely and Alma) for making our house feel like a home! read more

Aracely & Alma did an absolutely fantastic job!!! ( fast & efficient) Highly recommend them! Ed is a great guy to work with when it comes to customer service!!!! Their prices are the BEST! The house looks sooo nice! read more

Excellent service! The team of 2 people spent the full 4 hours scrubbing, wiping, dusting, vacuuming. Much care was taken in both bathrooms and kitchen. Everything was spotless including inside cabinets, appliances, sink, toilets, floors, baseboards, showers, blinds. The only reason only 4 stars was given is due to there is no furniture in the house yet. Job well done PBC!! read more

Everything was left sparkly clean and the costumer service was superb! Will love to hire again when needed Thank you

We own vacation rentals and good communication and reliability is one of the most important factors for us. Ed was very easy to communicate with and his team of cleaners was courteous and reliable. We plan on using them again in the future. read more

We have been so happy with the service they provide. They are always on time do a fantastic job cleaning the house. The cost is so so reasonable. We always have them come before we have company. It makes you feel great when your house looks great. read more

On time, friendly, hardworking and shiny clean when finished. Very pleased with their first visit!