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    D. Evans Piano Tuner

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    5 years ago

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    Ramseys Pianos

    Ramseys Pianos

    (11 reviews)

    Scott Ramsey did a wonderful job tuning my Yamaha grand piano after we moved-- it just sounds…read moregreat! I highly recommend him!!

    I called to get piano picked up and stored with him. I was out of state. Two weeks went by. I text…read moreagain, and he said he didn't remember talking to me. I had even text him pictures before. He followed up by text with "Hi sorry I'm a lazy guy...LOL I can do it Friday." When he came to get the piano, he wasn't able to get in. That was my bad. He was already there. I was out of the state. I had anticipated it being picked up weeks earlier. I told him we needed to reschedule and he said it was no problem. He came a few days later and picked it up. He text me saying he emailed the invoice with an extra trip charge and the first month charge. This was Friday after 6pm. I text him back, "Alrighty." I was out, not near a computer. I figured I would pay the extra charge which wasn't even discussed before getting the piano, and the first month on Monday. Business hours. After all I was out of state. He text me that Sunday, "Unsure why your invoice has not been paid yet? It is important to keep your account current now that we are in the storage portion of the contract because it does have late penalties that should be avoided. Well I had already paid for the pickup and three months of storage before he even picked the piano up. This is why I was waiting until Monday, this needed to be looked over, I needed to find the paperwork, check my bank transactions, ect. I text him that I wasn't aware of the extra pick up fee. His text back, "Hey no worries at all." Next text, "Forgive me please, I did three jobs including yours that day and one client paid before the work was done and the other client paid right at the job site I'm just kind of used to not waiting for payment unless we talk about it and of course it's no problem. Next text, "Your Storage is paid in full through October 1." So, those three texts in a row. I didn't even respond because I was shocked and concerned and most of all busy. It was the weekend. I thought we were good. He just mixed up customers. A few days goes by. He texts, "I really don't understand why you're not paying me for the wok that you asked me to do for you. It's not very friendly and I don't appreciate it." I apologized and told him to send me the bill. I hadn't gotten it, and since I thought he mixed up customers, I wasn't concerned. He text. "Great thank you so much." He text again, " I have it in my air-conditioned space on my property so it's not getting super heated and I'll send you an invoice once every three months and we're all set. Me: Ok. I paid the storage fee. I just owe you the time you went out and couldn't get in? Me: $175 for your time. That was me just making sure I was understanding everything correctly, since he was so mixed up before. His response: Let's keep this straight. You paid on June 17 $455. Balance remaining is 175 that was due on the day that I picked it up I don't know why you're trying to play games with us His Next Text: I'm sorry I'm just I'm used to having to beg for money what you're trying to say is you paid for the first trip and you owe for the second trip and that is correct. I apologized and sent it over within the hour. $175 for going to my house??? that in my mind was crazy. He stored it for about 6 months. He notified me that he was going out of business and I needed to get the piano. Of course I had to pay him to deliver it. I had it sent to my brother's house. He was unpleasant. I was picturing a young crack head guy, he was just old. I realize after the delivery that it wasn't even my bench. I want my bench back!!! He won't answer calls, texts, voice messages, FaceBook messages, ect. So if anyone knows how to get ahold of him, please let me know. I have had my piano and bench for 24 years since childhood. Sorry for the length.

    D. Evans Piano Tuner - pianoservices - Updated May 2026

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