Randy did a great job tuning our historic piano. Tried to call him again but apparently he passed…read moreaway.

I was given an older upright Wurlitzer piano and, after I paid to move it to my house, I discovered…read morethat it was not in good working order. Keys would play once and then not again because the hammers were not properly returning and of course it was out of tune after standing unused for a long time and then being moved. The piano moving company recommended someone to repair and tune it. He arrived and almost immediately told me I would have to replace almost all the inside workings at a cost of more than $500, possibly a lot more. I decided against the repair as it could easily have cost more than the value of the piano. I waited several months and decided to bring in someone for a second opinion, which is when I found Randy Prentice. After looking it over, he told me I likely did not need to replace anything, and it was hopefully just in need of lubricating. After about two and a half hours of intensive work and tuning, the piano has recovered nicely. It is playable and in tune again, and got there with a very fair price (nowhere near the $500+ I was quoted previously). I highly recommend Randy's services!

Over the years we have had several technicians service our grand piano. I would say that Dan is…read moreone of the best tuners we've had. He takes his time and brings our piano up to its fullest rich sounding potential. Bill and Angie, SaddleBrooke, Az.

I had a great experience with this company. Dan let me sit in and learn some things about his…read morecraft so I could better maintain a somewhat rare string based electric piano of mine. I learned quite a bit and enjoyed his company and our conversation along the way. Also worth noting he was able to cobble together a replacement string that would otherwise have been a much more costly custom job if I had used another service. Overall excellent service and an excellent guest as well. Thanks Dan.

I bought a beat-up old piano a few years ago. JPL moved it to my house, totally rehabilitated it,…read morehas kept it in perfect tune, and recently reconfigured my flimsy quiet pedal mechanism to work better than ever. My instrument is getting better over time with TLC from JPL.

JP Lawson moved my 1930 vintage Steinway & Sons baby grand piano on Saturday, and the entire…read moreexperience was wonderful! Scheduling was simple. Payment was a breeze - and quite economical. James and Craig were on time, organized, professional, and personable. They were both extremely knowledgeable about everything piano-related. They knew exactly how to move a grand piano. They identified instantly that it was out of tune. They were knowledgeable about the maker of the piano and the paper trail that accompanies this piano. They even took a bit of their own time to visit pleasantly with my 88-year old mother, who was present at the time of the move. She adores them! :) I will certainly go through JP Lawson for the tune up and everything afterwards! Thank you James! Thank you Craig! You guys ROCK!!!! Gioia

Professional and easy to work with. Reasonable fee for keeping my baby grand in tune.read more

Neil Flint was referred to me by a long time friend if mine. I spoke to him once and requested him…read moreto play at my dads services. I didn't call him back to confirm the details or anything. So, as I pulled up to the burial site and saw him,,, i couldn't have been more elated. He played beautifully. I suggest him to everyone looking for a bagpiper. He is punctual, professional and talented.

This piano company is top-notch! The service is excellent and they are very respectful. I highly…read morerecommend them for your piano needs.

Definitely 5 stars! I needed a piano moved in a hurry. Marissa found a way to get it scheduled, and…read morecalled me when she was able to get it done even earlier than expected. Daniel arrived on time, quickly - but very carefully - moved the piano, and he was so nice! This is a company of caring professionals and I highly recommend them. Service above and beyond any expectations. Thank you Marissa and Daniel!

Benjamin is highly skilled and trustworthy for any luthiery work you may need. His work is…read moreaccurate, tidy and shows great attention to detail. If you are in the southern Arizona area, don't hesitate to get in touch with him. I brought my rare vintage Fender guitar to him for a re-fret. I asked for stainless steel frets, which require much more time and effort to replace. The new frets were beautifully done--filed, shaped and dressed perfectly. The original Rosewood fretboard was filled, cleaned, sanded smooth and shaped to the correct radius, with no chip-out or glue evident. He even filled in a small divot on the fretboard, and didn't charge extra for it. The new nut he made was immaculately carved and filed. The guitar plays wonderfully and looks as if it never had a re-fret job. I'm pretty certain this is all anyone could wish for when it comes to repair work such as this. Communication was great, and pricing is fair. Highly recommended.

Ben did a great job. He fixed a crack in my Yamaha acoustic guitar. The guitar was polished up and…read morelooking great when I came to pick it up. He also charged me under what he quoted. I would definitely do business with him again if I needed work done on an instrument.

I took 3 of my guitars in for repairs, etc... Great service!…read moreGlad to have qualified luthiers here in T-town! Thanks to Gabriel and his team!! Cheers, Drew M.

Took my guitar in to have the binding re-glued and a crack re-glued on the top top…read more... Quoted me $1100 ‼

They let me play a cello! Which was very cool. One thing ,…read moreas a lyricist (my instrument is words so I make word music for the instrumentalists)... they ought to have some anthology on poetry or learning scansion books - it would make lyric writers better to study this

On May 5, 2026 I left my professional-grade trombone at IMC for work to improve its slide…read moreperformance. On May 18 I was assured that the job had been completed. Arriving home, I found the slide to be WORSE than when it had been left there. It also seems that none or very little of the promised work was completed. After hiring a specialized brass craftsperson to do the job, the trombone looks and feels incredible. I emailed IMC on May 21 after having it inspected by the new repair person and learning how badly the store had performed. Nearly every item requested at check-in was not done, including replacement of the old, deteriorated cork barrel slide damper.