Randy did a great job tuning our historic piano. Tried to call him again but apparently he passed…read moreaway.

I was given an older upright Wurlitzer piano and, after I paid to move it to my house, I discovered…read morethat it was not in good working order. Keys would play once and then not again because the hammers were not properly returning and of course it was out of tune after standing unused for a long time and then being moved. The piano moving company recommended someone to repair and tune it. He arrived and almost immediately told me I would have to replace almost all the inside workings at a cost of more than $500, possibly a lot more. I decided against the repair as it could easily have cost more than the value of the piano. I waited several months and decided to bring in someone for a second opinion, which is when I found Randy Prentice. After looking it over, he told me I likely did not need to replace anything, and it was hopefully just in need of lubricating. After about two and a half hours of intensive work and tuning, the piano has recovered nicely. It is playable and in tune again, and got there with a very fair price (nowhere near the $500+ I was quoted previously). I highly recommend Randy's services!

Neil Flint was referred to me by a long time friend if mine. I spoke to him once and requested him…read moreto play at my dads services. I didn't call him back to confirm the details or anything. So, as I pulled up to the burial site and saw him,,, i couldn't have been more elated. He played beautifully. I suggest him to everyone looking for a bagpiper. He is punctual, professional and talented.

Reached out twice in January, 2021, including voicemail - two weeks later, no response…read more Update: one month later and still no response. Opted for another provider after two weeks though and they were outstanding... please see separate review.

This piano company is top-notch! The service is excellent and they are very respectful. I highly…read morerecommend them for your piano needs.

Definitely 5 stars! I needed a piano moved in a hurry. Marissa found a way to get it scheduled, and…read morecalled me when she was able to get it done even earlier than expected. Daniel arrived on time, quickly - but very carefully - moved the piano, and he was so nice! This is a company of caring professionals and I highly recommend them. Service above and beyond any expectations. Thank you Marissa and Daniel!

Over the years we have had several technicians service our grand piano. I would say that Dan is…read moreone of the best tuners we've had. He takes his time and brings our piano up to its fullest rich sounding potential. Bill and Angie, SaddleBrooke, Az.

I had a great experience with this company. Dan let me sit in and learn some things about his…read morecraft so I could better maintain a somewhat rare string based electric piano of mine. I learned quite a bit and enjoyed his company and our conversation along the way. Also worth noting he was able to cobble together a replacement string that would otherwise have been a much more costly custom job if I had used another service. Overall excellent service and an excellent guest as well. Thanks Dan.

D does great work and can do many piano repairs besides just tuning. He's client list speaks for…read moreitself and we wouldn't consider anyone else.

From the owner: D. Evans Piano Tuner has been servicing pianos for 47 years. Since 1978, we have been the Steinway…read morepiano technician for the Tucson Symphony Orchestra and the local Steinway piano dealer. We are also the concert technician for the University of Arizona Centennial Hall for 18 years, servicing the University of Arizona harpsichords since 1972. Many famous pianists have raved about our work on the pianos they have played, and even recommended us to other symphony orchestras. Phone any time for an appointment.

I bought a beat-up old piano a few years ago. JPL moved it to my house, totally rehabilitated it,…read morehas kept it in perfect tune, and recently reconfigured my flimsy quiet pedal mechanism to work better than ever. My instrument is getting better over time with TLC from JPL.

JP Lawson moved my 1930 vintage Steinway & Sons baby grand piano on Saturday, and the entire…read moreexperience was wonderful! Scheduling was simple. Payment was a breeze - and quite economical. James and Craig were on time, organized, professional, and personable. They were both extremely knowledgeable about everything piano-related. They knew exactly how to move a grand piano. They identified instantly that it was out of tune. They were knowledgeable about the maker of the piano and the paper trail that accompanies this piano. They even took a bit of their own time to visit pleasantly with my 88-year old mother, who was present at the time of the move. She adores them! :) I will certainly go through JP Lawson for the tune up and everything afterwards! Thank you James! Thank you Craig! You guys ROCK!!!! Gioia

Not very personable at all. Rated are extremely high. Doesn't confirm appointments. Quality is just…read morenot there.

I was very impressed with the Mr. Ramsey' s expertise and knowledge of my Steinway piano…read more I am following his recommendations for a humidifier and follow up tunings in the future. I am very pleased with his service.

The professionalism, attention to detail and passion for pianos is truly evident in the excellent…read morework Jens and Trudy do in restoring pianos. My 35-40 year old wood upright Yamaha that had somehow survived a life of military moves has a second life thanks to Jens and Trudy. Their color and sound restoration sets the standard and then rises above. Our piano has never looked or sounded this beautiful! Jens has a gift that every piano should receive--from tuning to restoration. Business-wise: Jens and Trudy did everything they said they would do (integrity) for the very reasonable amount that was first quoted (honesty). Made a down payment on the total and then paid the balance when the work was complete (cash or check). Personal-wise: Thank you Jens and Trudy! It was a pleasure meeting you and watching you work together respectfully in not only caring for our piano, but for each other as well--even while moving the beast! To All Who are Looking for Piano Services: Look no further. You can be confident you chose the right business and the right person(s) to love your piano back to tune or back to life, in Jens and in Trudy. STRONGLY RECOMMEND

Scott Ramsey did a wonderful job tuning my Yamaha grand piano after we moved-- it just sounds…read moregreat! I highly recommend him!!

I called to get piano picked up and stored with him. I was out of state. Two weeks went by. I text…read moreagain, and he said he didn't remember talking to me. I had even text him pictures before. He followed up by text with "Hi sorry I'm a lazy guy...LOL I can do it Friday." When he came to get the piano, he wasn't able to get in. That was my bad. He was already there. I was out of the state. I had anticipated it being picked up weeks earlier. I told him we needed to reschedule and he said it was no problem. He came a few days later and picked it up. He text me saying he emailed the invoice with an extra trip charge and the first month charge. This was Friday after 6pm. I text him back, "Alrighty." I was out, not near a computer. I figured I would pay the extra charge which wasn't even discussed before getting the piano, and the first month on Monday. Business hours. After all I was out of state. He text me that Sunday, "Unsure why your invoice has not been paid yet? It is important to keep your account current now that we are in the storage portion of the contract because it does have late penalties that should be avoided. Well I had already paid for the pickup and three months of storage before he even picked the piano up. This is why I was waiting until Monday, this needed to be looked over, I needed to find the paperwork, check my bank transactions, ect. I text him that I wasn't aware of the extra pick up fee. His text back, "Hey no worries at all." Next text, "Forgive me please, I did three jobs including yours that day and one client paid before the work was done and the other client paid right at the job site I'm just kind of used to not waiting for payment unless we talk about it and of course it's no problem. Next text, "Your Storage is paid in full through October 1." So, those three texts in a row. I didn't even respond because I was shocked and concerned and most of all busy. It was the weekend. I thought we were good. He just mixed up customers. A few days goes by. He texts, "I really don't understand why you're not paying me for the wok that you asked me to do for you. It's not very friendly and I don't appreciate it." I apologized and told him to send me the bill. I hadn't gotten it, and since I thought he mixed up customers, I wasn't concerned. He text. "Great thank you so much." He text again, " I have it in my air-conditioned space on my property so it's not getting super heated and I'll send you an invoice once every three months and we're all set. Me: Ok. I paid the storage fee. I just owe you the time you went out and couldn't get in? Me: $175 for your time. That was me just making sure I was understanding everything correctly, since he was so mixed up before. His response: Let's keep this straight. You paid on June 17 $455. Balance remaining is 175 that was due on the day that I picked it up I don't know why you're trying to play games with us His Next Text: I'm sorry I'm just I'm used to having to beg for money what you're trying to say is you paid for the first trip and you owe for the second trip and that is correct. I apologized and sent it over within the hour. $175 for going to my house??? that in my mind was crazy. He stored it for about 6 months. He notified me that he was going out of business and I needed to get the piano. Of course I had to pay him to deliver it. I had it sent to my brother's house. He was unpleasant. I was picturing a young crack head guy, he was just old. I realize after the delivery that it wasn't even my bench. I want my bench back!!! He won't answer calls, texts, voice messages, FaceBook messages, ect. So if anyone knows how to get ahold of him, please let me know. I have had my piano and bench for 24 years since childhood. Sorry for the length.

I had a couple of guitars that needed set-up adjustments but Rainbow was backed out for weeks so I…read morepaid a visit to JFL. The owner/operator, "Rick," seemed very knowledgeable so I asked him to do a set-up on my Anderson "Crowdster II." Sweet! So then I shuffled off my 20-year-old ES-335 to him that needed the action adjusted and pickups balanced. Sounds sweet and balanced now and plays like a dream. Finally, I had a slight intonation problem on my Martin 000-28 so I asked Rick if JFL would fix that which he did with a little bridge work and a neck adjustment. The intonation is near perfect now and the action plays great. As far as I could tell, I don't think JFL has the capabilities to do things like a neck reset but if you need a quick turnaround on a set-up, a fret job, etc, and don't want to mess it up, give JFL a call!! Detailed, conscientious work at super reasonable rates! Thanks, Rick!

I had 2 acoustic guitars that had been in storage for a while and were a little neglected (OK, a…read morelot neglected!). Took them to Rick and he did a thorough inspection, made adjustments to the neck, saddle, etc., changed strings, and they now play like magic. Just amazing. Rick's work is meticulous, he's very knowledgeable and careful, and a super-friendly person. I usually have Rainbow work on acoustics, but I've now found a new service to keep them in top notch condition. Highly recommended!