Great music shop! They have an impressive variety of good gear in a relatively small footprint. The staff was super helpful and friendly. They let me peruse and noodle about, and in the end I found a guitar that I loved. They took good care to show me the features on this particular Martin, the electronics, the neck adjustments, etc... I felt genuinely appreciated shopping there. Will be back again! read more

Great customer service. I needed a longer strap for my bass. I was shown to a huge selection of straps with various styles and sizes. Fair prices read more

Just had a very good experience with my Marshall amp repair. Took it in for a clean and tube replacement which was very detailed. Suddenly...no sound at all. The store sent it over to their amp guru for further troubleshooting. Turned it around sooner than I was expecting, since it was so weird. Super job ! Turned out to be a silly (but important) slide switch for speaker impedance selection. The signal could not get to the speakers. Replaced it and called me that it was ready. Magnificent !! Thanks to Mark's entire team. I am so, so happy ! read more

I searched for a long time to find that perfect violin teacher and I really lucked out with Bridget. I am an older student and she has done a great job to teach me proper techniques and how to read music. Every lesson gives me that much more encouragement to study and practice harder. Young or old I would definitely recommend her! read more

Chicago Music Store - Musical Instruments & Teachers Near Me - Tucson, Arizona

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For any musical instruments, equipment, repair or setups wants or needs... I highly recommend a visit to Chicago Music on Speedway in Tucson. These folks absolutely rock (pun intended)! Family-owned since 1919, and it's obvious after a visit of the longevity of this business. You feel a laid back welcoming vibe the moment you walk through the door. They have been so kind with their time and knowledge - and yes I've asked a lot of questions! Each visit, (even on the days I don't buy anything) everyone working there goes beyond what one would expect with time spent educating on equipment, zero pressure to buy, and never oversell on things you don't need/want. Heck! And what an awesome inventory of instruments! #chicagomusicstore, #guitars read more

Crap customer service. The speedway store boss told me to stop wasting his time after I inquired about a possible saxophone rental. I was also considering purchasing one, but after that remark I took my money somewhere else. There's another music store on Speedway that actually cares about customer service and now they've got my money. I'm going to make sure to tell every musician I know to steer clear of Chicago Store. Maybe you should too. read more

Great selection of many diff instruments. Very helpful staff. Went in thinking I'd just look but emerged with a new guitar which seems to meet my needs. Thank you. read more

My husband has been looking into learning to play guitar. We went to several music stores in town to look at guitars and accessories. We ended up buying the guitar from Damon at this store. He was very knowledgeable about the various guitars and what to look for when you're purchasing one. He ended up showing us two different ones that would fit my husband's needs. We left and did some research and reviews on the guitars and we're confident that what we had been told was what others believed as well. We got a package of everything a beginning guitar player would need at a fair price. The purchase also includes two lessons from teachers at the store. They also have people who will take a look at the guitar every couple of months, as needed, while it's getting broken in. We feel confident we made an excellent purchase. read more

Make your purchase online or go to another store if you need certain items. Their return policy is effective only if purchased within the past 7 days. No exceptions. read more

Walked in for guitar wall mounts and walked out with a new go to store for all things music. Mark is a great salesman and certainly knows his stuff. Highly recommend. -Jacey read more

Whenever I was in need of musical instruments this is where I have gone . They always have wonderful service . They have the best deals also on their instruments. You can't go wrong with the Chicago Store! read more

Horrible place! My guitar amp needed repair, they did fix it, I'll give them that. However my amp had several new scratches, and it looked like the front speaker cover had something drip down it. I politely brought it to the attention of the guy working, figured he wasn't the one that did it. But when I said something, he was just like, I don't know. And obviously didn't care at all. I've had this amp since I was a teenager, it still had a very old repair tag on it from 2009. I thought the old tag kinda added to the look, and kept it in, on purpose. These jerks took it upon themselves to take the tag off, that's been on there for over ten years! NEVER going back for ANY reason! If your getting paid to repair someone's equipment, be respectful! And on top of it, not a big deal, but was given the wrong power cable back with it. The cable works, but it's not the one that I had. read more

Chicago store has changed over the years. It's disappointing that the level of attention to detail. Quoted " over 40 years of repairing guitars" that my instrument, met a lack of level of attention. For the repair. We as musicians cherish our instruments, to include to trust, an individual to repair back to a satisfactory playing. But, this is unacceptable, no excuse, will be accepted, to the lack of attention to detail, for the repair of my instrument. And, to call one self professional guitar repair, is absurd, don't take your instruments to this person, he only cares about his own! I trusted him with my guitar and he glued it offset. The wood isn't even level. And, he gave me so many excuses that to is why, this happen. With, my only conclusion is that he lacks, attention to detail!!!! What good does it do to have so many years in a profession and claiming to have so many years. And, his comes out half baked.! I have included photos. Lousy job... read more

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Friendly, knowledgeable service. Great selection of instruments. Reputable brands in stock at competitive prices. Easy parking. Highly recommend. read more

Mark and his team are the best in the business! We have been renting and buying instruments from them for 15 years. I wouldn't go anywhere else. Honesty, integrity, fairness, quality instruments. Look no further for all of your musical needs! read more

Great store with great people (very knowledgeable people) working there. I have dealt with Chicago Music as a customer and on a business level. This place is a top notch local business. They are honest, have an excellent selection of products, and they give lessons and do instrument repair as well. I am a guitar guy, and I'll tell you that thier selection of guitars and amps is great...no junk, and you don't have to spend a fortune to buy. They also have drums, horn instruments (rent or buy), keyboards, PA's, and a great selection of instructional material. I HIGHLY, HIGHLY recommend this place. read more

My dad shops here constantly! The owner mark is so helpful & recommended a great piano teacher for me! We will continue to shop here for all of our musical needs! read more

Customer service was outstanding on both of my visits! I rented an instrument for my elementary school-aged child, and was given great advice and guidance on selecting the appropriate size, as well as honest information regarding buying vs. renting. I left the store with a great instrument, happy child, and the confidence of knowing that if I had any questions or needed to change instruments, I could come back for more help! Unfortunately, my child never quite took to the instrument, even after several months, attempts, and lessons. So, I brought the instrument back and they were just as helpful as when I rented it! I almost wanted to learn to play it, after I saw how great they had treated me! I am so happy I had the opportunity to deal with this business, as I will forever sing their praises and recommend them to any musically-challenged parent who is searching for the perfect place to get started. read more

This was 4th store we went to today. They had a great selection, good prices. My son was able to play for about 30 min, without interruption. When the man came in he was super nice, helpful and was genuinely excited for him. read more

I have dealt with both locals (Congress) and now the Speedway, formerly Broadway location). Needed a minor amp repair so I could use it on a gig. Ryan quickly accommodated me. I have for 6 years in Tucson found just great service, price and professionalism at the East side local where Damon is manager and sold me the amp. great folks to do business with. read more

I like the Chicago Music Store because it seems that the new Fender guitars in their inventory are higher quality than the same models of Fender instruments in Guitar Center's inventory. This is a Tucson family business that has been here for 99 years. It is also one of the first Fender dealerships in the United States. I have been a Chicago customer since 1974. read more

Just purchased an amazing Kurtz Violin as my first instrument. Go just make sure and speak with the owner he will surly point you in the right direction. read more

Truly great customer service. Nice selection and vast knowledge.

I enjoyed doing business with them when they were on Broadway. I just visited the new store on Speedway. Kate and Damon are great!!!!!!!!! When no other stores would even think about renting a banjo, The Chicago Store came through. I rented it for three months. No pressure to buy. A smooth transaction. Now they are on Speedway. A very nice store also. Please check out the repair department. They are very friendly also. A great no pressure store. read more

Thank you for hosting the Southern Arizona Luthier builders showcase !

I have bought several items from this great store. Local hospitality and great prices bring me back year after year.

Very good personel, so knowledgeable, gave us very good customer service, i would recommend this store to any of my friends....thank you...

This music store has a wonderful staff, very accommodating and they have great selection of piano pieces. It is a very good place! They let me practice on their piano......they have a nice piano room! Aidan read more

Awesome work that they do here. Brought my Mitchell MM100 for a jack replacement and setup and was absolutely impressed with the quality of work done by Ryan their tech and the turn around time he provided. Would definitely recommend anyone to go to this store for their music needs. read more

I recently went looking for a new guitar. I visited 3 other music stores in Tucson besides the Chicago Store. I had made past purchases in all 3 of those stores and that's why I visited those 3 stores first. But this time, in those 3 other stores, not one single employee ever said good morning, may I help you find something, is there anything in particular you're looking for? In some cases the employees never even looked up and acknowledged that I even entered their store. My shopping experience was so much different when I entered the Chicago Store on Speedway. Due to a recent surgery on my right hand, I was looking for a guitar with a slim neck. As I entered the store, the General Manager, Daman Barnaby, greeted me and then asked me if he could assist me with anything. I informed him of my previous hand surgery and immediately pointed me in the direction of a Seagull Original S6 Slim. I didn't want to jump into a purchase and went looking around some more and looking for a better deal. My girlfriend had just purchased and surprised me with an Epiphone with a case. But I just couldn't play because of the neck. So I went back to see Damon at the Chicago store and he gave me screaming deal on the Epiphone trade in and the price of the Seagull guitar and case. But I have to say that ultimately it was Damon's attitude, professionalism, thoughtfulness and knowledge that made the sale. I will continue patronizing this store and I encourage everyone that reads this review to do the same. read more