Great service and support staff, very knowledgeable. They rent, rent-to-own, sell and service…read morewoodwinds, brass, and string instruments as well as providing lessons and accessory sales.

I great place to shop if you're looking for any type of musical instruments. The staff is well…read moreinformed about their products and were helpful in my decision as to what instrument I wanted to play. The prices were fair and a good shopping experience.

Harvey is a very good guy and his shop is very nice and he's very reliable and his prices are great…read moreand he'll work with you. He's very flexible. I highly recommend this shop.

They helped me trade in a guitar to get a guitar. This was a new concept for me. But, it helped me…read moreget a great acoustic guitar. Thank you.

I brought in a high end acoustic guitar for a simple pickup installation. I called first and was…read moretold they might be able to get it done the same day or maybe the next. I arrived within an hour of my call and learned that it would be a few days since it was a Friday and they are closed Sunday. (Not bad really but I needed it was told it was probable) I was told I could pay an upcharge for "express service" and agreed. I picked up the guitar the next day. When I got home I discovered the soundhole mounted control panel with Volume and tone controls was mounted so far to the rear that my index finger was wedged between the low E string and the tone knob in order to turn the thumbwheel. I was not told or informed whether there may be an issue with placement due to bracing. I would understand I that's the case but I should have been informed or asked about it. This makes using the tone knob impractical. The express service upcharge was essentially a waste of money because I had to drive back and leave the guitar. This time a couple more days. Chuck said they were short staffed maybe they could get it the next day. It's mounted with Double sided sticky tape and/or velcro. How long could it take? Two days later with no contact I just drove back and picked up the guitar and I'll get it fixed elsewhere. I have gigs I need to play and that's what I got this guitar for. I gig professionally and did 145 shows last year. Again, Chuck said they were short staffed but my experience is delivery time to fix an issue became a moving targett. I understand things happen but this was not a good first experience with the shop. I probably won't go back. Their charges are also higher than what other shops charge in town b based on my 30 years of gigging in Tucson. Overall this is not a huge deal but my first experience with this shop including 'express service' was not good.

After my luthier of record retired, I was referred to Gabriels. Took in my brand new electric…read moreguitar I bought for retirement for a setup. Upon meeting him he was upbeat but as soon as I dropped the case on the counter and he saw the brand his demeaner change to sour. So he didn't like the brand ok but don't make the customer feel bad about it. Wasn't like it was a budget/cheap guitar that's for sure. Anyway, he quickly put a fret level tool on it and went on about how fret leveling was badly needed among other things. (Brand new high end guitar?) Told me the cost and I almost feel over but said ok, get things done. Was told it would take a week but after another day he made contact saying it was done. Wow, really? Well, ok great I suppose. So with a month or so of playing on it, I still felt the fret ends were not dressed well and the action was wrong. I sought out another luthier and he was much more pleasant and easy going. Didn't talk TO me but WITH me as it were and he sure made me feel good about my retirement present/choice. Anyway, my new lutheir is a seasoned pro and he pointed out issues that clearly shouldn't be there with the kind of bank I recently spent at Gabriel's. While many clearly liking this shop and Chuck, as a professional in my line of work he didn't impress me all so much. Well, no doubt ya can't please everyone I suppose but I won't be back.

This piano company is top-notch! The service is excellent and they are very respectful. I highly…read morerecommend them for your piano needs.

Definitely 5 stars! I needed a piano moved in a hurry. Marissa found a way to get it scheduled, and…read morecalled me when she was able to get it done even earlier than expected. Daniel arrived on time, quickly - but very carefully - moved the piano, and he was so nice! This is a company of caring professionals and I highly recommend them. Service above and beyond any expectations. Thank you Marissa and Daniel!

Just had a very good experience with my Marshall amp repair. Took it in for a clean and tube…read morereplacement which was very detailed. Suddenly...no sound at all. The store sent it over to their amp guru for further troubleshooting. Turned it around sooner than I was expecting, since it was so weird. Super job ! Turned out to be a silly (but important) slide switch for speaker impedance selection. The signal could not get to the speakers. Replaced it and called me that it was ready. Magnificent !! Thanks to Mark's entire team. I am so, so happy !

Great customer service. I needed a longer strap for my…read morebass. I was shown to a huge selection of straps with various styles and sizes. Fair prices

overcharge me on guitar setup i referred my b neighbor they…read morecharged him $80 my set up they want to charge me over $300

Great, proper local music store! If they don't have it, you probably didn't need it anyway…read more Great selection of new and used guitars, basses, amps, effects, drums, etc. Friendly staff, never felt rushed of pressured. Picked up a "previously enjoyed" pedalboard at a price I couldn't pass up . I will definitely be going back!

Over the years we have had several technicians service our grand piano. I would say that Dan is…read moreone of the best tuners we've had. He takes his time and brings our piano up to its fullest rich sounding potential. Bill and Angie, SaddleBrooke, Az.

I had a great experience with this company. Dan let me sit in and learn some things about his…read morecraft so I could better maintain a somewhat rare string based electric piano of mine. I learned quite a bit and enjoyed his company and our conversation along the way. Also worth noting he was able to cobble together a replacement string that would otherwise have been a much more costly custom job if I had used another service. Overall excellent service and an excellent guest as well. Thanks Dan.

This is a simple storefront with a lobby, four music rooms, a large dance studio, and an additional…read morestudio for aerobics & yoga with gymnastic mats on the floor. I take my three and half year old granddaughter here for Angelina Ballerina dance classes. Miss Marion, her instructor, is very experienced and a pleasure to work with. The kids, eight in her class, just love her. They have a camera in the studio so you can watch the kids dancing on a large screen TV. The cost is reasonable for a 45 minute session each week for a whole school year. There will be a recital at the end of the year. The receptionist is very friendly and helpful. We are completely satisfied, so far, with everything. Our granddaughter loves coming here and looks forward to dance class each week. We may take a music class too in the next couple of weeks. A basic music course for the 4-5 yr olds is some keyboards, some singing, and some other stuff.

I have been taking piano lessons at the Music & Dance Academy for over eight years and look…read moreforward to many more. My personal experience with the Academy is excellent. The owner is a highly trained pianist and amazing teacher overall. She challenges her students and staff to equally excel with exceptional patience and seasoned guidance. Piano lessons at the Music & Dance Academy have enhanced my quality of life in many ways. My focus and ability to concentrate on complex material has dramatically improved from day one. Music lessons have increased my ability to focus while improving my dexterity. After practicing piano, I always feel more relaxed and proud of my accomplishments. There is no question, it's such a positive addition to your life.

As a customer of 9 years that's purchased 3 acoustic pianos and 1 digital, I can say confidently…read morethat Hachenberg Piano is an excellent business. The service and trade policies are as good as they advertise on their website. As a piano student that has advanced through the years, the piano rentals and purchase trade up's were extremely beneficial. I have now landed with a professional grade grand and couldn't be more thrilled. I appreciate the straight talk from the salespeople, and not fluffed up hype. Thanks All!

Great guys working there bought a new Yamaha everything went smooth as possible. Probably gonna…read moretrade in for a nice grand concert piano depending on the economy in the next few years but for now I love our new Yamaha!!!! I think it's awesome that they have a five year trade-in deal. Great work guys !