We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

While no one wants to deal with getting rid of wildlife in your home, I am fortunate that I found…read moreSummit. I checked with several companies. However, immediately, I was impressed with Summit's fast, clear communications and ability to quickly conduct a survey. This gave me assurance that there was a plan to not only eliminate the squirrels but also to prevent more from returning. Communications throughout the whole process was always proactive, clear, and helpful! Their communications and customer service are a model for companies across industries. Summit stuck with us through a lengthy process (which was no fault of their own). After we caught a squirrel, we heard more noises. Jason worked with us with friendly persistence until the problem was solved by making several trips to isolate where the squirrel was. While I hope, we never have another wildlife problem, I would contact Summit again without hesitation.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

While Jacob is a nice man, however what he charged and what he did at my home there is a…read moredisconnect. Jacob arrived and the first thing he did was to use my bathroom for #2. Then proceeds to take a look for 5 minutes in my finished basement and does nothing in terms of patching or any other solution. Doesn't bother to look again at the exact spot the snake previously was. When asked if there are the possibilities for others was summarily dismissed. He chose not to inspect the upstairs for penetration points or the attic if other snakes would be present. We proceed outside, points out a very obvious hole between the brick and a joint for the deck. Then walks around points out the possibility of entering where wires from the AC unit run, but does nothing to address. Walks around and gets "distracted" by fruit trees 50 ft away from the house and says "yeah i get distracted easy" Then proceeds to tell me to patch the hole and to call him back if anything enters. All of this in under 20 min. Went with him based on yelp reviews but did not get anywhere near value for a inspection/setup fee.

I have had squirrels in my attic for over a year and tried different ways to get rid of them--high…read morefrequency sounds, peppermint scents, strobe lights, traps. None of these methods worked. I did trap a couple of squirrels but they would always come back. Jacob and his assistant came along and in a couple of weeks trapped all the squirrels and sealed a hole near the roof with pest block and sheet metal. Jacob also installed ridge guards on the ridge vents on the roof and put a cover on the dryer vent. Jacob is a nice guy, single-owner business and a subject matter expert. Check out his YouTube videos on removing wildlife from homes. Before hiring Jacob I worked with 2 other companies and both of them never went up on the roof and after hiring one of them they really did not get rid of the squirrels because of not properly identifying the entry hole. Jacob was also the only one that actually scaled the roof to check for entry and exit points. The other company reps/specialists just walked around and went up to the attic. It's peaceful now and I don't hear any more gnawing or scurrying sounds in the attic. I would highly recommend Jacob the Master Trapper for all your wildlife removal needs!

Great experience! Quick responses by text and call. Perfect communication at all steps of the…read moreprocess. We had some critter chewing through our attic into our home and Dustin at Virginia Wildlife Control talked us through likely culprits. He outlined a plan to remove this squirrel, repair the damage, and prevent further animals from entering, while being very transparent on pricing. All around highly recommend.

At the beginning of May, Dustin came out and did good preventative work, but couldn't remove a…read morestarling nest from my vents because it was a little too far back. He said he would come today, May 20th, to do a starling stopper and clear everything out. He also said he would contact me the evening beforehand to confirm a time. I contacted him May 16th to see if he could come earlier because I have bugs dropping out of the vent due to the starling nest: No response. I contacted him again on May 19th to be sure he was coming again the next day, because the situation is extremely bad: No response. It is the end of the day on May 20th, and he did not show up. He did not attempt to get back to me in anyway. I prepaid for a (small) portion of what should have been today's fix, and I now have a full blown bird mite infestation instead.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

No one responded to my urgent call for help with a bug I found in my bed. After several phone calls…read moreand emails, I decided to cancel my service. No one called me to follow up, so I called and spoke to Shane who defended Frank who claimed he had talked to me but he had not. This company does need care about their customers.

Huge thumbs up for Dodson Pest Control in Leesburg. I submitted queries on-line yesterday for help…read morewith an issue to a number of places from yelp, google, etc. Most of them emailed or called and wanted to set me up with a contract, looking for credit card numbers, etc. without getting ANY other information about my problem. F(orget) all of them! Dodson Pest Control in Leesburg was 100% different. My apologies for not remembering the name of the man with whom I spoke. But he asked about my issue and gave me his cell number so I could send some pictures of what I was seeing. He called back immediately and asked for a couple more pics from a different angle. He gave me his assessment that it was unlikely to be critters or wasps etc as I suspected. I told him I could easily go up in the attic for a look at the inside and he simply told me what to look for. Turned out not to be what either of us thought. I called him back, telling him i was ready to sign for service or regular visits or whatever; I was so grateful for help, just over the phone. But he said he wasn't going to take my money; the thing I discovered was a dead nest and I could easily remove it myself if I as willing and able. I still haven't paid him a cent. He only spent 30 or so minutes of his time, including some text messages this morning. But that was invaluable to me! I'm hoping to find pests now so I can sign on with him. Please give this company a call if you need services like theirs. They deserve our business more than any other company's services I have employed in my 20+ years of being a homeowner.

Pest Now used to have team members available to answer the phone and email. Now, I have called at…read moreleast 7 times over the last 2 weeks, emailed and have received ZERO responses. If I had known they were sold or have a new system that doesn't allow you to talk to anyone I would have never renewed. Today, I received a check in the mail that I gave to a tech. He either dropped it or mailed it in (without my permission) and it was showing our personal and confidential information. The USPS dropped it in the mailbox in a clear envelope. I've been trying to call and no one is answering. It's unacceptable. Very disappointed. The only positive thing I can say, is my regular tech for Pest Control, Steven, is great. Update - I was finally able to speak to a manager after about 40 minutes on the phone yesterday, who was very understanding, and they offered a temporary resolution. I will change the stars from a 1 to a 3 for now. I'm hoping they resolve their customer service issues as well as their accounting issues.

Outstanding Service from PEST NOW!…read more As a Realtor, I rely heavily on fast, accurate, and trustworthy partners -- and PEST NOW continues to exceed my expectations every single time. Their technicians (like David Daswell) are consistently prompt, professional, and incredibly knowledgeable. Whether it's a routine inspection or a last-minute request needed before closing, they always deliver high-quality service with a positive attitude. I also want to highlight the exceptional support provided by the Regional Manager, Bobby Johnson. Their responsiveness, attention to detail, and commitment to problem-solving make a huge difference in helping me serve my clients with confidence. It is rare to find a company that combines expertise with such genuine care for customer needs. PEST NOW has become one of my most reliable and valued partners in real estate ( I have used them for over 30+ years). I highly recommend them to anyone seeking dependable pest control services -- especially fellow real estate professionals who need accuracy, efficiency, and trust.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

This is a bit long BUT if you really want a pest control service that's been evaluated over years -…read moreREAD IT! :-) This review is wayyyy overdue. I've had this service since it opened. I primarily started with them because a veteran owns it, then kept them because of the 5 star services they have been providing me for years. My rental home had mice way back in the day, I was living there at the time and my wife was not having it and needed them gone FAST. Scratching in the walls and so on. The home is a 1959 and from what they said in VA this is expected. We have a fire pit and we kept a cord of wood close to the house and that's where they were having the time of their life - until winter that is, then they came in for warmth and food. I called SPRK and the company owner came and evaluated the property himself (not a flash in and out, he was very thorough). He easily located the places that they could enter the home and took care of them. He placed bait stations all around the outside of the home and several inside in key areas. Within 2 - 4 weeks everything was silent. No scratching, nothing in the basement running around, nadda. Happy family! Cut to years later, now it's a rental and we had some not-so-clean folks renting the house and they brought in among other things, you guess it - friggin' roaches. We lived there 9 years and NEVER had a bug besides a spider or an ant here and there. The worst part is they never said anything and we walked into this festering issue when the house was empty. I 911 called SPRK that day and the next day they came out beat the sh*t out of the problem with some great spray treatments and bait stations, hence they eradicated the problem. Since the house is a single family home AND not connected to anyone else the problem was taken care of swiftly. Had it been a row house or town home that could have posed more issues with controlling them. Now I maintain the inside monthly service and the quarterly outside rodent prevention service and everything Is great now (AGAIN). Bottom line is, if you want a PERSONAL pest service that get's the job done, hire them. If you call or email them you will get a person quite promptly. HOWEVER, If you want some huge national franchise pest company that has new people every week and could care less when or if the pest issue is corrected then these folks are not for you. Thanks SPRK!!!