No one responded to my urgent call for help with a bug I found in my bed. After several phone calls and emails, I decided to cancel my service. No one called me to follow up, so I called and spoke to Shane who defended Frank who claimed he had talked to me but he had not. This company does need care about their customers. read more

Huge thumbs up for Dodson Pest Control in Leesburg. I submitted queries on-line yesterday for help with an issue to a number of places from yelp, google, etc. Most of them emailed or called and wanted to set me up with a contract, looking for credit card numbers, etc. without getting ANY other information about my problem. F(orget) all of them! Dodson Pest Control in Leesburg was 100% different. My apologies for not remembering the name of the man with whom I spoke. But he asked about my issue and gave me his cell number so I could send some pictures of what I was seeing. He called back immediately and asked for a couple more pics from a different angle. He gave me his assessment that it was unlikely to be critters or wasps etc as I suspected. I told him I could easily go up in the attic for a look at the inside and he simply told me what to look for. Turned out not to be what either of us thought. I called him back, telling him i was ready to sign for service or regular visits or whatever; I was so grateful for help, just over the phone. But he said he wasn't going to take my money; the thing I discovered was a dead nest and I could easily remove it myself if I as willing and able. I still haven't paid him a cent. He only spent 30 or so minutes of his time, including some text messages this morning. But that was invaluable to me! I'm hoping to find pests now so I can sign on with him. Please give this company a call if you need services like theirs. They deserve our business more than any other company's services I have employed in my 20+ years of being a homeowner. read more

Recently moved to Leesburg and quickly identified a serious problem throughout our newly purchased home. Spiders...everywhere! All of the exterior bushes had spider webs, most of the exterior siding and windows had webs. The spiders were getting so bold that they would run across the floor in the middle of the day! I called Shane at Dodson Pest control and could not have been happier. He was extremely prompt and professional. He made a personal visit to inspect and helped me formulate a multi-faceted plan to get our home pest free. He did not try to upsell me or push expensive services. Some of the steps were straightforward things that I needed to do to make his service even more effective. Spiders and ants problems have been solved. I liked working with Shane so much I recently contacted him to help with mice mitigation. These guys know what they are doing and provide a level of service that was completely unexpected. I have used other pest services before but got frustrated by calling a 1-800 number whenever I wanted service. Never again! Shane and his team are consummate professionals. Give them a call! read more

I'm going to try every way I can to post a testimonial on Dodsons websites about a specific employee named Robin. She has gone above and beyond to help us address a mouse infestation and even came out to our home on a vacation day when I sent her a text message. She always texts ahead to let us know what time she'll come. She will always come when she says she's going to come. I contacted her office manager to let her know and she says "that's just what Robin does--she's that kind of person". So, this is me just saying if you can use Dodson in the Loudoun county area you might be lucky enough to have Robin as your technician. read more

We have used Dodson over the last 3 years for our termite control. Our relationship has had one or two "bumps in the road" and Dodson management has been incredibly responsive in getting our issues corrected. Many vendors do it right the first time but the real mark of excellence for any vendor is when they can take a bad situation and effect all the appropriate corrective measures to get it turned around and make the customer happy. A+++ to Dodson Pest Control. read more

Shane at Dodson Pest Control went above and beyond to help me with my pest issue. After being told that a technician would be in touch with me, he called within a just few minutes, ready to be of assistance. Shane was extremely informative, knowledgeable, and asked lots of questions to help get to the bottom of this pest issue. He went out of his way to truly listen to the details and provide valuable insights. I highly recommend asking for Shane the next time you call Dodson- I know I will!! read more

Shane Littleton treated a bed bug problem I had. He was very honest and trustworthy and fixed the nightmare problem I was having and didn't charge a fortune or use the scare tactics like the other companies I contacted. I would highly recommend Dodson Pest control. read more

Shane Littleton came out the other day to assess a pest problem and although I did not enter into a extermination contract, I have used Dodson in the past and I would recommend Shane and Dodson Pest Control. read more

I used Dodson after my previous vendor charged but failed to take care of a problem. This failure was after multiple delays and then claims that the problem was resolved. It was not. I hired two different vendors to look at the problem and they both showed me where the previous vendor failed to identify where the pests were entering. I hired one of these vendors, Dodson pest who I had no previous experience with but who were recommended to me. The Dodson people are trained, professional and their customer care and concern are outstanding. I own a number of properties in the area and immediately terminated my other provider and retained Dodson for all three locations for quarterly service. I cannot emphasize enough how appreciate I am of their professionalism and customer follow-up. Tim Sutherland read more

We inherited Dodson Pest Control from the previous owners and we have never lived in the country; from day 1 everyone at Dodson has been very patient and informative with us. No hard selling and very responsive. Today I met Christian Jeffries and really appreciate the time he spent answering questions. A+ service in my book! read more

Sean P. was outstanding! Very knowledgeable and professional. I would definitely recommend to anyone!